Experience

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  Giant Food

  • United States
  • Retail
  • 700 & Above Employee

  • Customer Service Manager

    • Oct 2020 - Present

  • Front End Manager

    • May 2018 - Oct 2020

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  HowGood

  • Baltimore, Maryland Area

  • Educational Representative

    • Jan 2018 - Apr 2018
    • Baltimore, Maryland Area

    Educational Representative partnering with 27 district-wide Giant Food managers and their staff and customers to translate and educate the HowGood food ratings. This involves personal interaction in all aisles and staff meetings, as well as special Nutritional events. HowGood food ratings ident...

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  Dollar Tree Stores

  • 5 Dollar Tree locations

  • Store Manager

    • Dec 2013 - Dec 2017
    • 5 Dollar Tree locations

    Maintain daily operations. Hire, train, coach, develop talent. Merhcandising. Ordering. Inventory Control. Asset Protection.

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  CBS Radio

  • On-Air Personality

    • Mar 1995 - Dec 2014
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  Barnes & Noble

  • Assistant Manager

    • Jan 2010 - Mar 2013

    Maintained daily operations, recruited, hired, trained and coached staff. Was a leader in Business Development by establishing corporate and convention partnerships for offsite sales. Board Member of the Harry and Jeanette Weinberg Library Project, which renovated and stocked inner-city school ...

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  Yankee Candle Company

  • Store Manager

    • Nov 2002 - Sep 2009

    *Effectively managed and staffed the 9th highest-volume corporate satellite store *Achieved budgeted and quarterly sales *Increased yearly sales to from $1.1 million to $1.3 million *Nominated and promoted to District Training Store Manager in 2007 *Increased average guest check ...

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  World Kitchen/Corning-Revere, Co

  • Store Manager & Assistant Manager

    • Nov 2001 - Oct 2002

    *Recruited and trained staff members *Increased sales, average guest check and secret shopper scores *Assisted in repositioning brand and product line *Reduced employee turnover through training, respect and employee rewards