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Scott Chaiken is a seasoned professional with extensive experience in Six Sigma, Business Process Improvement, Change Management, and Lean Manufacturing. He has held various leadership positions, including Founder and Director of consulting services at Scott Solutions LLC, and has worked with prominent companies such as Kraft Foods Group, Jacobs Technology, and IBM Corporation. He holds multiple certifications, including Master Black Belt, Black Belt, and PMP. Scott has a strong educational background, with a Bachelor's Degree in Mechanical Engineering from City University of New York City College, an MBA from Clark University, and a Micro Master's in Supply Chain Management from Massachusetts Institute of Technology.

Credentials

  • Ken Blanchard on Servant Leadership
    LinkedIn
    Apr, 2019
    - Apr, 2026
  • Master Black Belt
    Global Productivity Solutions
    Jan, 2012
    - Apr, 2026
  • Black Belt
    Arizona State University
    Mar, 2007
    - Apr, 2026
  • PMP
    Project Management Institute (PMI)
  • Watson Assistant
    IBM Watson Media

Experience

  • Scott Solutions LLC
    • Ann Arbor, Michigan, United States
    • Founder and Director of consulting services
      • Aug 2015 - Present
      • Ann Arbor, Michigan, United States

  • Washtenaw Families Against Narcotics
    • Washtenaw County, Michigan
    • Secretary, Executive Board
      • Jun 2019 - May 2021
      • Washtenaw County, Michigan

      The Washtenaw County chapter, like the larger FAN organization, was created with the mission of improving outcomes for people with addictions by helping to remove the stigma associated with addiction. Our chapter does this by providing a place for members of the community who are impacted by substance use to congregate. The topics of our meetings vary from month to month, however, are centered around the goals of increasing awareness, providing education, interacting with health care professionals and law enforcement, and giving community members a platform to reflect on their beliefs and experiences.

  • Kraft Foods Group
    • Northfield, IL
    • Associate Director, Lean Six Sigma, Master Black Belt
      • Dec 2011 - Oct 2015
      • Northfield, IL

      I provide leadership in Kraft's TPM-based (Total Productive Maintenance) operational excellence and zero-loss journey at the plant operations level as well as with business unit leadership. I provide guidance and execution of Value Stream Management, Lean Six Sigma, and continuous improvement activities. In addition to providing coaching, training, and mentoring to function-based Continuous Improvement Leaders and Black Belts throughout the Supply Chain, I help create a continuous improvement culture that challenges the status quo and the behaviors of all Supply Chain employees in order to improve Quality, Cost, Delivery, Safety, Sustainability and Morale.

    • Managing Director
      • Mar 2011 - Dec 2011

      Provide continuous improvement, organizational change and transformational services to complex manufacturing and services companies

    • Senior Analyst
      • Jan 2005 - Mar 2011

      I provided leadership to Jacobs Technology Inc.’s DoD clients in the areas of Business Process Reengineering (BPR), Lean, Six Sigma, and Change Management programs. I provide process and technology guidance to the Office of the Secretary of Defense, and DoD agencies, as a Six Sigma Master Black Belt and enterprise architect. Also, with the United States Air Force, as a certified Lean instructor, I provide restructuring/reengineering consulting, lean coaching and mentoring, leading Lean workshop activities in various tactical and operational areas.

    • Vice President CIO
      • Sep 1998 - Jan 2006

      As the Vice President of Business Integration and the Chief Information Officer for this web-based technology development start-up and business incubator, I provided operational and technical guidance in the formation of innovative web-based service companies in a broad set of business segments including industrial chemical dales, real estate on-demand cable broadcasts and multi-modal transportation services.

    • Principal
      • May 1996 - Sep 1998

      Working for IBM’s CIO and Chief Transformation Officer, I managed several global integrated supply chain and procurement reengineering initiatives. While serving as Program Leader for reengineering activities, I reviewed strategic sourcing processes and web-based brand and channel management processes helping redirect IBM's reengineering programs resulted in $11B+ in cost savings.

    • Principal
      • Nov 1992 - May 1996

      While collaborating with the President of GMAC, to restructure the 120 North American branches of the company I provided restructuring and reengineering expertise to automotive clients, principally GM and GMAC, and established the Capital Services Consulting Industry Practice which provided management consulting to consumer and capital financing institutions.

    • Managing Associate
      • 1984 - 1987

      IT Consulting on strategic, tactical and operational issues in providing IT services ene-to-end

Education

  • 1968 - 1973
    City University of New York City College
    Bachelor's Degree, Mechanical Engineering
  • 1978 - 1983
    Clark University
    MBA, Information Technology Management
  • 2015 -
    Massachusetts Institute of Technology
    Micro Masters, Supply Chain

Suggested Services

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Industry Focus. “Management Consulting”

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