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Bio

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Scott Baughn is a seasoned marketing professional with 9+ years of experience in enterprise marketing, marketing, and brand design. He has worked as a Workforce Management Analyst at Cardinal Health, where he utilized analytical skills to improve efficiency and customer service. Scott holds a Bachelor of Arts degree from The Ohio State University College of Arts and Sciences and has completed a certification program on branding.

Credentials

  • Neil Blumenthal on Branding
    LinkedIn
    Oct, 2016
    - Jun, 2026

Experience

    • Workforce Management Analyst
  • Cardinal Health
    • Dublin, Ohio
    • Workforce Management Analyst
      • Mar 2015 - Present
      • Dublin, Ohio

      Manage call volume and make real time analytical driven decisions based on call volume patterns, forecast and service level trends to improve efficiency, production, cost effectiveness and to protect the customer service experience.

Education

  • 1998 - 2002
    The Ohio State University College of Arts and Sciences

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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