Experience

• 

  Instawork

  • Seattle

  • Merchandiser

    • Jan 2024 - Present
    • Seattle

    Temporary work for SAS Retail.

• 

  Randstad

  • Kent, Washington, United States

  • Contract Employee

    • Jun 2023 - Oct 2023
    • Kent, Washington, United States

    Warehouse associate for OMAX corp.

• 

  Parker Staffing

  • Seattle, Washington, United States

  • Temporary Warehouse Worker

    • Mar 2023 - Jun 2023
    • Seattle, Washington, United States

    Picked game card orders for Wizards of the Coast.

• 

  Nordstrom Rack

  • Seattle, WA

  • Service Experience Assistant Manager

    • Sep 2021 - Mar 2023
    • Seattle, WA

    Optimized workforce efficiency by strategically scheduling employees and delegating daily tasks.Proactively identified and coordinated maintenance, installation, and replacement tasks for POS equipment, minimizing downtime.Demonstrated strong organizational skills by efficiently managing the store's lost and found.

• 

  Shipt

  • Seattle, Washington, United States

  • Shipt.com Shopper

    • Nov 2020 - Sep 2021
    • Seattle, Washington, United States

    Contract shopper and delivery driver for shipt.com. Highly involved in ensuring that I provide good customer service to the customers I shop and deliver for. I consistently rank near 5.0 satisfaction rating. Currently I am between 4.9 and 5.0. Have received only one Negative evaluation from a customer. In general the comments I receive are positive and commend me on my attention to detail, great communication and generally good shopping skills.

• 

  Winolo

  • Renton, Washington, United States

  • Gig Worker

    • Nov 2020 - Sep 2021
    • Renton, Washington, United States

    Worked at multiple sites in temporary positions. Work performed included processing stock deliveries for Nordstrom Rack. Warehouse picking for Weee. Delivery services for Thistle. Merchandising work for multiple companies.

• 

  Terminal Security Solutions, Inc.

  • Greater Seattle Area

  • Security Guard

    • Apr 2019 - Oct 2019
    • Greater Seattle Area

    Certified as an x-ray and pat-down screener for cruise ship passengers at Pier 91, ensuring adherence to stringent security protocols.Dependably entrusted to defuse tense situations with dissatisfied passengers, employing effective de-escalation techniques."Mastered customer service expertise, consistently delivering a positive pre-boarding experience for passengers, enhancing their journey aboard cruise ships.

• 

  Allied Universal

  • Redmond, Washington

  • Security Professional

    • Oct 2018 - Feb 2019
    • Redmond, Washington

    Effectively controlled access to secured sites ensuring guests were logged. Checked badges for all employees and monitored construction access.

• 

  Terminal Security Solutions, Inc.

  • Seattle, Washington

  • Security Officer

    • Jun 2018 - Oct 2018
    • Seattle, Washington

    Achieved 100% detection of prohibited items. Qualified to perform multiple functions relating to maritime security.

• 

  American Guard Services Inc

  • Greater Seattle Area

  • Site Supervisor

    • Jan 2018 - Jun 2018
    • Greater Seattle Area

    Designed the security officer patrol Standard Operating Procedure (SOP) for Bellevue City Hall, guaranteeing comprehensive site coverage and establishing internal controls to ensure security officer compliance.Served as the key liaison between American Guard Services, Inc. and the facilities manager at Bellevue City Hall, facilitating seamless communication and coordination.Maintained the physical security of Bellevue City Hall, implementing robust measures to safeguard the premises and its occupants.

• 

  Bonneville Power Administration

  • Vancouver, Washington

  • Lead Compliance Specialist

    • Apr 2017 - Sep 2017
    • Vancouver, Washington

    Outlined a complete overhaul of the NERC compliance program including identifying missing and insufficient but necessary processes and procedures. Provided monthly reports to senior management to monitor company compliance progress and department goals. Lead a team of six employees.

• 

  Uber

  • Greater Seattle Area

  • Driver

    • Sep 2015 - Apr 2017
    • Greater Seattle Area

    Operated my own business as an independent contract driver in the Uber fleet. Honed my networking skills with passengers which included a senior Microsoft executive and several Amazon senior managers.

• 

  Burns & McDonnell

  • Kansas City, KS

  • NERC Compliance Specialist

    • Apr 2015 - Jul 2015
    • Kansas City, KS

    Assisted in the developing of a gap analysis program for NERC compliance programs. Contributed significant insight to the team regarding establishing a NERC compliance program.

• 

  Tacoma Power

  • United States
  • Utilities
  • 500 - 600 Employee

  • NERC Compliance Internal Auditor

    • Apr 2009 - Feb 2015

    Key member of a team assembled to create a NERC Compliance program, finishing the basic framework in nine months and achieving a zero non-compliance finding during Tacoma Power's first WECC audit. Researched and developed a process to conduct internal audits and gap analyses of the NERC Compliance Standards contributing to a 100% self-identification and reporting of potential and actual compliance violations. Performed audits on all NERC standards applicable to Tacoma Power.

  • Electrical Engineer

    • Oct 2006 - Apr 2009

    Managed the feasibility study for generating power from the tidal currents in the Tacoma Narrows bringing the project to completion on budget. Applied for and received grant funding which increased the budget of the tidal power feasibility study by 150%. Managed multiple commercial power contacts. Assisted in the negotiation of a cogeneration renewable energy credit contract. Created an Access database of available power resources for use in portfolio forecasting.

• 

  Naval Base Kitsap

  • Bremerton, WA

  • Electrical Engineer

    • Feb 2005 - Oct 2006
    • Bremerton, WA

    Received RSMeans certification. Responsible for all cathodic protection systems at the Bremerton Naval Base and Puget Sound Naval Shipyard. Performed contract estimations for upgrading UPS non-nuclear systems which supported nuclear reactors in dry dock.

• 

  Puget Sound Naval Shipyard

  • Bremerton, Washington, United States

  • Electrical Engineer

    • Feb 2001 - Aug 2005
    • Bremerton, Washington, United States

    Worked as a member of multiple teams providing project management services for aircraft carrier and submarine, drydock evolutions. Completed all projects on or ahead of schedule. Held a top secret security clearance.

• 

  US Navy

  • Various

  • Fire Controlman

    • Dec 1988 - Dec 1995
    • Various

    Worked on the Close In Weapons System (CIWS) phalanx anti-missile system. Received the sea-service, good conduct, and national defense medals. Honorable Discharge.