Experience

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  Bon Appetit

  • Egypt

  • food&Beverage head sector

    • Oct 1989 - Present
    • Egypt

    Responsibilities:• Responsible for overall performance of assigned group of franchisees.• Answer operational questions and issues from franchisees and technicians.• Assist in monitoring overall customer satisfaction.• Maintain communication with all franchise owners on a regular basis.• Analyze f...

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  bon apprtit

  • Egypt

  • Operations Manager

    • Oct 1989 - Present
    • Egypt

    General:Resposible for overall operations of group of restaurants in an assigned geographic region. Recruits and trains managers for each facility within the region. Design high volume sales plans for individnual units. Rely on extensive experience and judgment to plan and accomplish goals. Perfo...

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  what`s in

  • Egypt

  • General Manager

    • Feb 2007 - Apr 2009
    • Egypt

    PRIMARY PURPOSE:To plan, organize, direct, and coordinate the workers and resources for efficient, well-prepared, and profitable service of food and beverages. Responsible for managing the operation of the restaurant including the development and growth of people, sales and profits. Manage the r...

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  belair hotel

  • Egypt

  • Restaurants Manager

    • Jan 1986 - Sep 1989
    • Egypt

    Ensure that restaurants operate efficiently and profitably while maintaining their reputation and ethos. Also coordinate a variety of activities, whatever the size or type of the outlet Responsible for the business performance of the restaurant, as well as maintaining high standards of food, serv...

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  Pyramid's Hotel

  • Egypt

  • Head Waiter

    • Jan 1984 - Jan 1986
    • Egypt

    Duties and Activities:•Being responsible for planning and execution of services, ensuring that waiting staff is able to offer efficient customer services. •Seeking customers' feedback on the food and service.•Giving kitchen and waiting staff customer feedback and ensuring that restaurant is s...

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  Holiday in

  • Egypt

  • captain

    • Jan 1979 - Apr 1980
    • Egypt

    Duties and Activities:•Being responsible for planning and execution of services, ensuring that waiting staff is able to offer efficient customer services. •Seeking customers' feedback on the food and service.•Giving kitchen and waiting staff customer feedback and ensuring that restaurant is s...

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  Meridian Hotel

  • Egypt

  • Waiter

    • Jan 1978 - Mar 1979
    • Egypt

    FUNCTION OF WORK To waiter in the restaurant, working as a team to take orders, set, serve and clear tables and deal with the exchange of bills and money. Having the most contact with the customer during their dining experience, being polite and courteous when you welcome them into the dining roo...