Bio
Experience
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Account Delivery Lead
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Jun 2020 - Present
Leading a large delivery portfolio for a UK based Fashion Retailers. As part of that I am responsible for providing the application developer and application support service on SAP hybris ecommerce and Oracle Retails platform. I am also responsible for service improvement along with delivering digital transformation programs on various specifically on Journey to Cloud theme on MACH architecture.In this role he is responsible for P&L, client relationship, client expectation management, Account growth through mining and farming.
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Technology Delivery Manager
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Nov 2014 - Jun 2020
Leading a large Delivery portfolio for a retail bank in UK . As part of that managing the delivery of large Digital Transformational Programs on new age technologies - API & Microservices on OpenShift apigee, Cloud Based Solutions, Devops and Robotics Process Automation (RPA) across various domain like Payment , Open Banking , Mortgages and Core Banking. Responsible for end to end delivery including P&L, Client expectation management, Account through mining and farming.
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Pre-Sales Lead for Digital Technologies (Portal, Integration – SOA, EAI, BPM)
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Apr 2014 - Nov 2014
Build Solution, Concept and Strategy to be offered in the bidding phase, with clear roadmap solution presentation & discussion with customer in the area of SOA, BPM and Content Management. Maintain customer relationship to fully understand their requirements (architecture, non-documented strategies, philosophies, policies, goals). Permanently consult the customer in the pre-sales and after sales phase. Innovate, re-use or evolve solution/service offerings
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Sr Program Delivery Manager for Large Banking Client in UK and Australia
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Aug 2010 - Apr 2014
Managed the delivery of large, complex transformation programs across various domain of retail baking like Payment and Internet Banking. As part of responsibility managed Client Relationship and Satisfaction. Participated in client meeting, proposal defense, solution workshops and assessments. Supported sales team by providing commercial & technical inputs in terms of architecture, estimates and other requisite data in response to RFPs.
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Program Manager
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May 2006 - Aug 2010
1. Project & Program Management in (planning, resource management, scope management, requirement gathering).2. Client Management - managing multiple clients and managing their expectations using structured delivery methodologies and tools..3. Customer satisfaction and relationship management.4. Initiate projects, estimate effort, leading project development teams, status monitoring and reporting, and quality management. Lead and motivate project teams and mentor high potential team / impart technical training.5. Managing the end to end delivery of SOA & BPM based large programs6. Supporting sales team by providing commercial & technical inputs in terms of architecture, estimates and other requisite data in response to RFPs.7 .Propose adequate delivery model, governance model and IT strategies to the Client
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Practice Manager– SOA & BPM Practice
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2004 - May 2006
As lead architect for the SOA BPM based projects I was involved in the Pre-sales and Solutioning of various products and technologies to the client. I have successfully implemented the Proof of concept for the client and was able to sell these stacks to the client. As part of SOA BPM practice, I have responded to each of the proposal and requirement specifications and defined the overall solution implementations. I have also provided the responses and clarifications for the vague and ambiguous requirements to freeze the scope in order to complete the business requirements. I have assisted clients on architectural issue like r performance, availability and scalability of the applications, tools selection etc.
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Developer, Team Lead, Integration Lead
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2001 - 2004
Played a lead developer and integration architect roles for systems integration projects using EAI tools & technologies.Involved in requirement analysis, component design document preparation, and deployment strategy formulation and developed overall solution architectures.
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Software Engineer
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Jun 1998 - Aug 2000
Application Development & maintenance.
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Education
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1994 - 1998H.B.T.I. Kanpur
B.Tech, Electronics -
1990 - 1991R K Mission
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