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Bio

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Saul Ochoa is a skilled technical support professional with experience in hardware and software troubleshooting, repair, and customer service. He has worked in various roles, including Tech Support, Supervisor, and Power washer, and has a Bachelor's degree in Information System Security from ITT Technical Institute-Torrance.

Experience

    • wideformat
      • Oct 2014 - Present
      • Bell

      Shipping and packing all printed jobsCutting material with cutting machine according to pdf filesUsing company eon database to search for jobs Scan and close open ups and free delivery packagesPalletized each order according to labelsUsing company’s data entry to locate jobs that need to be completedGenerate labels for packages with printing machine and overseeing packagesUsing mac and windows 7 operating systemsTroubleshooting printers and computers Using windows 7 to operate machinery zund cutter operator

  • Staples
    • Huntington park ca
    • Tech Support
      • Oct 2014 - Apr 2015
      • Huntington park ca

      Hardware and software troubleshootingCustomer service Repair printers ,laptops and computers Processing computer orders and making customer invoices Sales on electronics printers laptops and computersUpgrading operating systems and hardware and virus protection softwareAnswering customers questions Assisting supervisor with technical or computer parts

  • Walmart
    • Bell Gardens
    • Supervisor
      • May 2013 - Aug 2014
      • Bell Gardens

      Stock merchandise on shelfs and cooler shelfsClean and maintain warehouseClean and sanitized coolers and deli and bakery department (eco lab)Finding merchandise on warehouseUsing computer to print out paper work and creating labels Unloading and loading pallets from trailers using manual and electric pallets jacks Supervise 8 to 6 people in three departments Inventory count ordering merchandise and working with vendors

    • Power washer
      • Nov 2009 - May 2013
      • Monterey Park

      Driver Power Washing walls, parking lot structure buildings and sidewalksRemove trash from parking lots Remove graffitiCustomer service

    • Tech support
      • Feb 2011 - Feb 2011
      • Torrance CA

      Hardware and software troubleshooting • Repair computers and laptops Adding users and email Installing printers to networkAssisting IT Management with reports and emails and customer serviceAssisting with wiring on serverRemove virusesSetting up new hires with computer passwords and emailsFixing printers Assisting employees remotely with log me in

  • Famsa
    • Bell Gardens
    • Customer Service
      • Jan 2007 - Feb 2008
      • Bell Gardens

      Respond to customer service by phone and email in a professional mannerProcessing orders, forms, applications and request informationDealing efficiently with questions from customers Keeping up to date with customers products and service orders Stocking merchandiseUnloading and loading shipping and receiving using manual and electric pallet jackPicking ordersAttending customers with any software or hardware issues Upgrading operating systems Answering customers questions and needs

Education

  • 2006 - 2011
    ITT Technical Institute-Torrance
    Bachelor's degree, Information System Security

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Hardware”

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