Experience

• 

  MFEC

  • LPN Tower

  • Senior Managed Services Manager

    • Feb 2008 - 2016
    • LPN Tower

    • Managed resources of managed services team at customer site (NHSO, SSO, MOF, SET, TMB, etc.)..• Reviewed and evaluated project’s RFP/TOR.• Prepared project’s plan, identify project’s risk and proposed mitigation plan..• Controlled Project’s Quality of Service • Prepared and executed Service Improvement Plan(SIP) of managed services project.• Consulted and followed up customer’s problem and co-operated with related team to solved problem.• Created standard processes and documents for Managed Services Team.• Created Business plan of team to met company’s target.• Estimated budget for 3 years budgetary plan. • Coached and consulted to build new generation of team leaders.

• 

  DTAC

  • Chai Building

  • Senior System Engineer

    • Feb 2000 - Jan 2008
    • Chai Building

    • Design, Implement, Performance Tuning and Troubleshooting for Sun Solaris, HP-UX, HP Alpha, Linux• Design, Implement, Performance Tuning and Troubleshooting for EMC2, HP, Hitachi SAN Storage• Design, Implement, Performance Tuning and Troubleshooting for HP Openview (OVOU, OVSI)• Control and Manage Outsourcing• Site Relocation (Sri-nakarin, Yannawa, Klong 5 Site)

• 

  ARIP Public Company Limited

  • Bangkok

  • Writer

    • Jun 1997 - Apr 2001
    • Bangkok

    • Writer at BYTE Magazine Thailand (1997-1998)• Writer at PC Magazine Thailand (1999-2001)