Experience

• 

  U.S. Department of State

  • Kuwait

  • Security Specialist

    • May 2022 - Present
    • Kuwait

• 

  Mustafa Sultan Al Essa Real Estate Co.

  • Kuwait

  • Property Manager

    • Jun 2019 - Jul 2022
    • Kuwait

    Lease empty apartments which include verifying the rental history and financial information of applicants, signing leases and working with maintenance staff to prepare apartments for new diplomatic tenants. Manage all resident files for renewals and resident retention programs and coordinate with staff to inspect all leasing team activities.Oversee all lease and operations for office and provide required training to all staff members and evaluate all application tracking log and maintain accuracy in all details.Administer all resident activities and resolve all issues and participate in all off site meetings for facility and provide training to all personnel and ensure stability in all processes.Oversee all resident movement of assign area and provide orientation to all new residents to facility.Maintaining a warm relationship and keep corresponding with the housing departments of US and European Embassies. Coordinate with property managers to complete and verify all paperwork and manage all processes for residents and ensure compliance to time frame. Supervise all housing program for women and provide training in development of all life cycles and assist to maintain all relationships.Schedule all resident headcount on periodic basis and prepare required reports and inspect all sleeping quarters for staff.Prepare reports for all resident and associate accidents and perform regular crisis intervention and assist to provide transportation to all residents for all out of facility appointments.Monitor all security cameras and administer everyday activities and ensure compliance to all rules and regulations.Supervise all resident visits and maintain records of all correspondences.Keep properties occupied with qualified tenants through advertising, lead follow up, property showings for prospective tenants.

• 

  M. H. Alshaya Co.

  • Kuwait

  • Senior Sales Associate - KidZania

    • Aug 2015 - Jun 2019
    • Kuwait

    Welcome and address customers in a professional manner.Manage a high volume of customers in courteous and friendly way.Inform customers about available products, ongoing sales, discounts and promotions.Give product suggestions to customers when needed.Assist customers in product selections based on their needs.Perform complete transactions for customer purchases.Maintain solid communication and feedback relationship with store management.Hold complete knowledge of and strictly abide by the company’s approach and systems.Direct and oversee the organization's sales policies, objectives and initiatives. Sets short- and long-term sales strategies and evaluates effectiveness of current sales programs. Enhances sales staff performance, accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members, teaching improved processes and mentoring team members.Supports an environment of teamwork and trust. Collaborates with peers, customers and supervisors. Recommends product or service enhancements to improve customer satisfaction and sales potential. Develops product knowledge skills and remain aware of current stock in-store and online. Achieves and exceeds goals through sales strategies, clientele, sourcing new customers and maintaining and building productive long-term relationships with existing customers.Being Familiar with a variety of the field's concepts, practices and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management. Reports to top management and keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans and monthly and annual territory analyses.

• 

  Smile Computers & Electronic Appliances W.L.L , Kuwait

  • Kuwait

  • Sales Engineer

    • Aug 2014 - Aug 2015
    • Kuwait

    Responsible Sales expert in dealing with IT Infrastructures and Networking Products such as Infrastructure Wiring , Servers , Network Telecommunications etc. handling all Major Brands.Searching for new clients who could benefit from products in a designated region. Traveling to visit potential clients.Establishing new, and maintaining existing, relationships with customers.Managing and interpreting customer requirements.Persuading clients that a product or service will best satisfy their needs.Calculating client quotations.Negotiating tender and contract terms.Negotiating and closing sales by agreeing terms and conditions.Offering after-sales support services.Administering client accounts.Analyzing costs and sales.Preparing reports for head office.Meeting regular sales targets.Recording and maintaining client contact data.Supporting marketing by attending trade shows, conferences and other marketing events.Solving client problems.Helping in the design of custom-made products.Selling and consulting on technologically and scientifically advanced products.Using technical skills to demonstrate to potential customers the usefulness of the product or service and how it may suit the customer better than competing products.

• 

  ELMAR Builders

  • Cochin Area, India

  • Business Development and Sales Manager

    • Apr 2013 - Aug 2014
    • Cochin Area, India

    To generate and follow up business leads.To look out for new business for your company.To work closely with Product Managers, Marketing Executives and external partners and allies in the development and implementation of strategies, plans and business models.Provide support to upper management in negotiating deals, contract development and other business development or alliance development projects.Building a sound relationship with your business partners, vendors and customers.Proactively initiate and engage sales calls to new prospects.Closes new business deals by coordinating requirements; developing and negotiating contracts;Locates potential business deals by contacting potential customers; discovering and exploring opportunities.Protects organization's value by keeping information confidential.Interface with existing strategic customers to solidify mutual expectations of performance and growth.Define and follow up of yearly targets and objectives.Develop and implement strategies for new services.Determine new opportunities by analyzing business needs.Assists in the development of annual sales goals.Assists in the completion of monthly targets.Develop and deliver the business plans through carrying out research, formulate market analysis and deliver accurate business reports.Build referral and lead generation network. Managing rights and obligations under the company’s key commercial agreements and other regulatory bodies.Obtain customer feedback on service quality and share with management to continuously improve the business operations.Develop and maintain an excellent rapport with key stakeholders such as clients, community organizations, regulatory bodies etc.Provide commercial and business development support/advice to other areas of the business within the Group according to the need;Representing the organization at trade exhibitions, events, demonstrations and other related activities

• 

  HDFC Life

  • Cochin Area, India and Dubai

  • Assistant Manager - Sales

    • Oct 2011 - Mar 2013
    • Cochin Area, India and Dubai

    Recruitment of Financial Consultants and build a channel.Developing the channel of Business Leaders. Coordinating the sales with Financial Consultants.Motivate and encourage the team to reach the insurance company's sales goals.Responsible for preparing reports as well as maintaining insurance policies and records. Assist clients in areas of insurance claims and ensure the claims are paid on time.Primary responsibility of an insurance sales manager is to decide how many policies or upgrades should be sold in a given period, then oversee the team’s progress to ensure they meet those goals. Managers support this progress by providing strategies, feedback, and marketing campaigns.Contribute to their team’s success by setting and meeting their own sales goals. They make sales through warm leads but also leverage connections with real estate agents, loan officers, and other professionals within their personal network.Managers research ways to improve sales skills by attending meetings, reading books, or taking courses, then impart that knowledge to their team by leading regular training sessions. They also hold performance review meetings with individuals and the whole group, offer individualized coaching, and generally foster a positive company culture.Time when a sales agent on the team be unable to answer a customer’s question or provide satisfactory service, the insurance sales manager steps in to help. Managers also mediate disputes with customers and provide satisfactory solutions for all involved.As business increases, the insurance sales manager is responsible for hiring sales agents. They search for and interview potential candidates, then on-board new recruits with industry and company policy training. .Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.Handle the Business sales with International travels having strong customer relationship in United Arab Emirates.

• 

  BMW India

  • Cochin Area, India

  • Assistant Sales Manager at BMW Platino Classic Motors

    • Jun 2010 - Aug 2011
    • Cochin Area, India

    Directing the sales force and assisting them to make sales.Assigned to do the financing, interactions with banking /finance institutions, insurance activities etc.Managing the day to day process of selling.The automotive sales managers have to manage the whole sales operation in the company and they are ones who report the sales figures to the top management.They have to come up with sales prediction for the future and then devise sales strategies to meet those set targets.They have to meet with the sales head of different areas on a regular basis to ensure that all the sales targets are met.They have to come up with a customer feedback system for the company and have to ensure that the feedback is incorporated and the product is continuously improved.They have to work with the marketing, advertising, manufacturing department, etc. and even have to take in their input while making.They have to anticipate demand for spare parts of all their manufactured automotive products.They have to constantly analyze the market conditions and make changes in the sales strategies accordingly.They have to report to the senior management regarding all the sales of the company. Consult with department heads for advertising services and securing equipment and customer information.Discuss with prospects on equipment needs and advise on type of automotive equipment to buy.Handle retail related concerns and coordinate with salespeople to close vehicle purchase deals.Responsible for purchasing, appraising and managing inventory.Forecast annual dealership sales by estimating total vehicle sales and operating profits and new and used sales department expenses.Hold scheduled sales training and meetings to plan and implement automotive sales objectives.Respond to customer complaints and ensure highest level of customer satisfaction.Prepare daily reports and submit the same to Area Sales Manager.Do key roles in marketing the cars through Displays, Auto show etc.

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  Al Ansari International ,W.L.L

  • Doha , Qatar

  • Assistant manager – Sales

    • Apr 2009 - May 2010
    • Doha , Qatar

    Provide the existing customers with proper services.Take Leadership by motivating the salesmen.Deliver Company Standards by monitoring the sales people in behavior, presentations, dress code etc.Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.Ensuring the adequacy of sales-related equipment or material.Responding to complaints from customers and give after-sales support when requested.Store and sort financial and non-financial data in electronic form and present reports.Handle the processing of all orders with accuracy and timeliness.Inform clients of unforeseen delays or problems.Monitor the team’s progress, identify shortcomings and propose improvements.Assist in the preparation and organizing of promotional material or events.Ensure adherence to laws and policies.Coordinate support to sales professionals in creating sales strategies.Develop methodologies and logistics to market and sell products or services.Coordinate and assist customers in meeting their merchandise requirements.Support sales and marketing teams in achieving hundred percent outcomes.Coordinate sales efforts in reaching or exceeding sales targets and goals.Coordinate marketing efforts to maximize business opportunities.Develop future sales projections and coordinate efforts to achieve outcomes.Assist and support sales personnel in expanding customer base.Coordinate administrative sales staff in maintaining customer databases.Ensure compliance of corporate policies and procedures.Deploying Personnel Skills in attaining the sales target.

• 

  Town Co-Operative Bank

  • Kerala , INDIA

  • Management Trainee

    • Jul 2008 - Mar 2009
    • Kerala , INDIA

    Work with other managers to plan and direct the work of the organization.Receive classroom instruction in subjects related to their rotational experience.Work in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments.Handle established accounts to gain familiarity.Adhere to guidelines of formal written training program.Attend periodic evaluations.Achieve a passing score in all areas of the management training program in order to continue in the program.Use company reports to analyze sales, gross profit and inventory activity.Identify trends and recommends proactive or remedial action to manage business situations.Report market activity to management by monitoring and analyzing competitive price lists and products.Work with and through management to develop and implement actions that protect company assets and profitability.