Bio
Experience
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Fullers360
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Auckland, New Zealand
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Digital Communications Advisor
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May 2022 - Present
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Auckland, New Zealand
- Social media content strategising, management and planning, writing and curating content- Overseeing and managing content creation for social channels social platforms including: Instagram, Facebook, TikTok and LinkedIn- Utilising social channels to showcase all social storytelling elements including but not limited to – recruitment, sponsorships, community involvement and sharing employee stories & achievements on social media- Planning and executing social strategy plans for corporate media and sales activationsInfluencer marketing, coordination with talent and assisting in PR send outs- Community management – daily operations of managing comments and relationships with customers via comments and direct mail across social channels- Assisting the communications and marketing team where needed for corporate communications and proactive marketing campaigns
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Marketing Communications Coordinator - Beauty
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Jan 2021 - May 2022
- Maintain relationships and workflows with third party agencies and key internal stakeholders- Meeting campaign deadlines and liaising with our merchandising, and creative studio teams for cross-platform marketing results- Briefing, conceptualising, and proofing end to end marketing across Farmers Beauty catalogues, eDM’s and external media campaigns- Maintain file dispatch processes for printed media campaigns- Coordinate photography and product shoot instructions for eCommerce and content team- Manage and coordinate internal production workflow elements across Catalogues, Press, Quads, in-store POS, fliers & web panels- Carry out PR coordination tasks with relevant vendors for in-store events- Coordinate & execute vendor campaigns through in-store competitions and influencer events- Carry out vendor funding agreements and invoice management and administrative tasks- Coordinate in-store product and category requirements through Visual Merchandising teams
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Okana Skincare NZ
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Auckland, New Zealand
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Multimedia Communications Specialist
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Aug 2020 - Dec 2020
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Auckland, New Zealand
- Influencer/content creator management focusing on direct communication with influencers and influencer agencies for paid collaborations- Briefing influencers, content creators, and creatives on content requirements, preparing and managing the content calendar- Research and curating posts for okana.co.nz blogs- Maximizing company reach across - blogs, magazines, and further social media channels- Customer care - looking after customer inquiries across all social media channels and emails
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WeAreTENZING
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Auckland, New Zealand
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Campaign & Client Manager
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Sep 2019 - Aug 2020
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Auckland, New Zealand
- Introducing influencer/content creator marketing solutions and implementation of results.- Coordinate and execute management processes of client social media campaigns with PR agencies and brands. - Developing relationships with existing marketers and agencies to produce ongoing campaign leads.- Forming and developing leads to generate sales within the business.- Maintaining and generating client relationships, holistic growth, and brand alignment.- Offering creative and diverse advertising solutions within a growing digital landscape.- Managing and implementing Salesforce processes - identifying leads, maintaining sales products, accurate invoicing, tracking all relevant opportunity communications.- Assisting and tracking social post timelines, boosting and offering creative solutions, in targetting particular brand goals ie generating revenue, awareness, and brand loyalty.- Building an ongoing relationship with clients, agencies and maintaining regular WIP notes.- Onboarding new WeAreTENZING clientele.
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Harvey Norman New Zealand
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Auckland, New Zealand
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Advertising Coordinator
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Jun 2018 - Sep 2019
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Auckland, New Zealand
- Coordinate advertising for store opening promotions, special events and competitions. Liaise withmedia, and coordinate on-site activity and POS as required.- Monitor approval process of allocated advertising, checking compliance upon approval.- Collate and check all radio schedules (rates, bonus, dates, and duration), maintaining a spreadsheet ofall radio campaign costs.- Ensure deadlines are relayed to retail department Advertising Managers and production agencies.- Follow up responsible parties as required ensuring advertising materials are completed prior todeadline.- Coordinate ad bookings and production for assigned stores local advertising and promotions.- Liaise with media representatives from various advertisers.- Check catalogue distribution details for all deliveries, and amend/approve with Generic Publicationswithin required deadlines.- Book posters with the printers and coordinate material within required deadlines.- Check monthly invoices against planned spend, code invoices and approve for payment. Provide to theAccounts Payable team within required deadlines. Follow up any accounts issues/credits with suppliersto ensure any issues are resolved.- Handle customer queries and complaints regarding catalogue distribution.- Handle calls and emails from organisations and individuals seeking donations and sponsorship.
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United States
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Personal Care Product Manufacturing
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700 & Above Employee
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Brand Coordinator - Clinique
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Nov 2017 - May 2018
Key Responsibilities:- Liaising with store buyers regarding sell-ins and product information - Communicate with Clinique counter staff to provide supplies- Coordinate brand meetings and arrange travel for members of the Clinique NZ team.- Place promo orders for new product launches- Track product status in SAP and other relevant product details such as shipment details. - Update and provide saleable and tester order forms on a monthly basis to stores and Sales and Education Executives.- Mail out welcome packs including uniforms and HR forms to new and existing consultants.- Organise nil charges and maintain monthly recharges to stores.- Collate and submit weekly wages for Associate Consultants.- Managing the key responsibilities for all launches and promotions from Australia. - Ensuring counter deadlines are met- Monitoring and updating shipping schedules.
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Sales Consultant
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Mar 2017 - Nov 2017
Part time sales consultant role at Life Pharmacy Riccarton. Key roles: - Maintaining vital customer service- Assisting in cosmetic advice - Meeting and exceeding sales targets- Maintaining stock levels - Provide a positive and enjoyable environment for customers
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University of Canterbury
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University of Canterbury, Dovedale Village, DF07
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Data Migrator
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Sep 2015 - Oct 2017
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University of Canterbury, Dovedale Village, DF07
Whilst working as a data migrator I have acquired many skills regarding time management and problem solving. This role has benefitted me as I have learnt to create and maintain the public university webpages, whilst learning how to work on a project in a scrum development team. I am effectively able to carry out many tasks on the terminal 4 database, and edit content that is shared on the live website. My main role is to migrate the old university website to the new using the t4 database. This involved proofing pages, and keeping track of the old records on excel spreadsheets. I am involved in updating the media library and adding information and images to live and drafted pages.
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Shiseido
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114 Felton Mathew Ave, St Johns, Auckland, 1072
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Junior Sales and Merchandising Representative
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May 2013 - Mar 2017
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114 Felton Mathew Ave, St Johns, Auckland, 1072
My continual involvement with Shiseido has developed many of my customer relations and retail skills, along with widening my knowledge within the FMCG sector. I am currently employed as a casual brand ambassador with Shiseido Ltd promoting and maintaining the self-select brands Moisture Mist and Za. I work as an in-store demonstrator mainly in the Canterbury region within various pharmacies and Farmer's stores. With this role, I am provided the opportunity to travel to various stores across the country with the confidence to approach different customers, no matter the location. My role is to widen their product knowledge of the brands and demonstrate how to utilise each product. I assist with stock-take, upkeep of the product stands and have also worked amongst various events and expos throughout New Zealand.
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Sales
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Apr 2016 - Nov 2016
My primary role with Podium apps is to prospect businesses and organisations to enthuse them into acquiring their own app, powered by Podium. My aim is to promote the features and benefits of using an app to develop business by engaging with customers and users. Using an app assists in many ways, placing their business literally in the hands of their app users.
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NZME.
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15 Midas Pl, Middleton, Christchurch, 8024
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Brand Engagement
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Feb 2015 - May 2016
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15 Midas Pl, Middleton, Christchurch, 8024
My time with NZME was beneficial in engaging with members of the public and building my confidence in working with people in many varying environments. I had participated with NZME on their brand engagement team located in Canterbury, representing several of their radio stations such as ZM, The Hits, Flava, Radio Hauraki, and Coast. This involved going out and communicating with the public, whilst representing the various radio stations and their sponsored brands. I participated in public events and awarded members of the public with prizes from on-air announcements.
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Market Pulse International
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110 Mt Eden Road Mt Eden, Auckland, New Zealand
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Market Researcher
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Feb 2013 - Apr 2013
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110 Mt Eden Road Mt Eden, Auckland, New Zealand
I was engaged in a few market research projects for Market Pulse, on behalf of Colmar Brunton and Neilson. This role enabled me to boost my confidence over the phone and to develop various analytical skills in regards to consumer patterns. This market research data collection ran for about 3 months. My primary role was to gather information from consumers through outbound calling in order to complete surveys on questions acquired by the companies.
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Compass Communications
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162 Grafton Road, Grafton, Auckland, 1140
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Telemarketing and Data Entry
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Jul 2012 - Feb 2013
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162 Grafton Road, Grafton, Auckland, 1140
My time with Compass Communications was greatly beneficial towards starting my interests in customer relations and within the IT sector. I gained several skills that have helped me develop within these industries up to this day. My initial role with Compass Communications involved cold calling customers, in order to promote the companies landline, broadband, and mobile services. After some time with the company I was offered the position in Data Entry, this involved generating new data lists through Microsoft Access and Excel, for the dialling systems for use by the sales team.
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Education
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2017 - 2018University of Canterbury
Postgraduate Certificate, Communication and Media Studies -
2014 - 2016University of Canterbury
Double Major Media and Communications, Sociology, Bachelor of Arts -
2009 - 2013Mt Roskill Grammar School
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