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Sarah Walker is a seasoned operations professional with 30+ years of experience in quality assurance, engineering services, and management. She has a strong background in software development, IT, and retail, with expertise in team leadership, project management, and process improvement. With a degree in Computer Information Systems from Bentley University and an MBA in Organizational Management from the University of Phoenix, Sarah has developed a unique blend of technical and business acumen. She has held various leadership positions in companies such as The TJX Companies, Inc., Cartera Commerce, Inc., Gomez, Inc., Fidelity Investments, Webhire, and InStream, Inc., and has a proven track record of delivering results-driven solutions in fast-paced environments. Sarah is skilled in a range of tools and technologies, including Microsoft Office, inventory management, purchasing, supply chain management, social networking, customer service, marketing, and retail.

Experience

    • Senior Staff Tech Ops Lead
      • Feb 2014 - Present
    • Director, Quality Engineering
      • Jul 2012 - Feb 2014
  • Gomez, Inc.
    • Lexington, MA
    • QA Lead (Consultant)
      • Feb 2012 - May 2012
      • Lexington, MA

      Led QA team through final test efforts for initial production release of next generation SaaS solution.Planned and conducted load and performance testing to verify application meets performance criteria.

    • QA Director
      • 2006 - 2011
    • Director, Engineering Services (QA, Release Mgt, IT)
      • 1999 - 2006

      Managed QA, Release Engineering, IT including production support. Planned and coordinated release deployment to production with IT team. Worked closely with Technical Support on customer issues, and managed development and QA teams to implement and deploy fixes in a timely manner.

    • Director, Quality Assurance
      • 1996 - 1998

      An Internet commerce company, InStream enabled managed-care companies and their provider network to exchange clinical, financial and administrative information. The company’s technology was sold in October 1998.

    • Director, Quality Assurance
      • 1984 - 1996

      Held both QA and development management positions in Spreadsheet and R&D divisions.

Education

  • Bentley University
  • University of Phoenix, Online

Suggested Services

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Industry Focus. “Computer Software”

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