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Sarah Tirey

Salesforce Project Manager at Kicksaw
Intro Book
Experienced project manager and educator with expertise in program development, community engagement, and public speaking.
  • Claim this Profile
Location
Greater Indianapolis, US
Skills
  • Service Learning
  • Teaching
  • Multicultural Leadership
  • Public Speaking
  • Creative Arts
  • Show all
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Bio

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Sarah Tirey is a seasoned project manager and educator with expertise in program development, community engagement, and public speaking. With a strong background in Salesforce, she has managed cross-cloud projects and led teams to deliver robust web applications. Sarah has also taught at the University of Indianapolis and has experience in arts administration, project management, and community outreach.

Credentials

  • Salesforce Business Analyst
    Salesforce
    Oct, 2023
    - Apr, 2026
  • Salesforce Associate
    Salesforce
    May, 2023
    - Apr, 2026
  • Marketing Cloud Administrator
    Salesforce
    Dec, 2021
    - Apr, 2026
  • Marketing Cloud Email Specialist
    Salesforce
    Jun, 2021
    - Apr, 2026
  • Node.js Course
    Codecademy
    Mar, 2021
    - Apr, 2026
  • Eleven Fifty Academy Graduate
    Eleven Fifty Academy
    Feb, 2021
    - Apr, 2026
  • Web Development Red Badge
    Eleven Fifty Academy
    Feb, 2021
    - Apr, 2026
  • Web Development Blue Badge
    Eleven Fifty Academy
    Dec, 2020
    - Apr, 2026
  • Web Development Gold Badge
    Eleven Fifty Academy
    Oct, 2020
    - Apr, 2026
  • Code Foundations Skill Path
    Codecademy
    Jun, 2020
    - Apr, 2026
  • Learn HTML Course
    Codecademy
    Jun, 2020
    - Apr, 2026
  • HTML and CSS Foundations
    Eleven Fifty Academy
    Apr, 2020
    - Apr, 2026
  • UINDY Service Learning Faculty Scholar Certification
    -
    Jan, 2016
    - Apr, 2026
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Dec, 2023
    - Apr, 2026

Experience

  • Kicksaw
    • Salesforce Project Manager
      • Aug 2022 - Present

  • Offprem Technology
    • Salesforce Project Manager
      • Apr 2021 - Aug 2022

      Responsible for the launch of cross-cloud projects and driving the project to completion and project close. Experienced in managing projects for a diverse portfolio of clients including Higher Ed, Financial sector, Health industry and Nonprofit organizations. -Sales Cloud-Marketing Cloud-Experience Cloud-Interaction Studio-Health Cloud-Social Studio-Ad Studio-Mobile Studio● Work with a team of Account Executives/Sales Team and Solution Architects to confirm project scope with clients and plot out the overall project plan to complete deliverables.● Execute each project according to the project plan while managing scope, timeline, budget and overall relationship with each client for a range of cross cloud implementations including Marketing Cloud, Sales/Service Cloud, Interaction Studio, Health Cloud and Financial Services Cloud.● Support each client through go-live to launch each project through UAT walkthroughs, configuration sign-off and final data migration. Coordinate team lead training to meet the needs of each project and client.● Lead standing weekly meetings with both internal and external teams to align on project status, timeline/scope/budget. Maintain Asana to keep the project team in alignment.● Manage scope changes for each client through delegation of rescoping processes and SOW updates.● Manage the engineering queue for each project via Asana to ensure our timeline is in alignment with due dates and action items for build tasks.● Provide Marketing Cloud Administrative support to clients upon request and delegate troubleshooting outside of my SME to the appropriate team member.

  • Freelance
    • Full Stack Web Developer
      • Aug 2020 - Aug 2022

  • Arts for Learning Indiana
    • Indianapolis, Indiana Area
    • Program Director
      • Aug 2018 - Sep 2020
      • Indianapolis, Indiana Area

      • Technical - used Salesforce to manage over 200 partner accounts. Administered training modules to contracted employee via the Lessonly Platform..• Design - designed projects that met Indiana Academic requirements for public schools. Lead the design process for the publication of 5 books.• Project Management - provided leadership for the delivery of all programs and services within my districts through the full project cycle, totaling over 4,000 hours of project management hours. • Sales & Customer Service - primary contact for 200+ partners within my districts from initial client intake to program execution and post-program evaluation.• Partnerships – built and maintained partner relationships across 6 counties.• Communication - managed 40 ingoing/outgoing emails per day and daily phone calls/virtual meetings via Zoom and Microsoft Teams. • Evaluation - conducted regular observations of contracted educators through qualitative/quantitative tools. Worked directly with a research and evaluation team to measure effectiveness of specific grant funded programs. • Presentations - presented at the state and national level on area of specialization- Young Audiences National Conference & Indiana Arts Commission State Conference. Ongoing presentations as needed about organization mission and programs at potential client location.• Collaboration - collaborate with the program & development team of 9 employees to create new funding streams for program expansion.• Community Involvement - recruit & manage service-learning students to address organizational needs through semester long volunteer experiences.

  • University of Indianapolis
    • Indianapolis, Indiana
    • Associate Adjunct Faculty & Coordinator
      • Sep 2015 - Dec 2018
      • Indianapolis, Indiana

      • Technical - utilized a Learning Management System to design and manage multiple courses per semester.• Design - designed the curriculum and implemented the following courses for 100+ students per semester: Community Immersion in the Arts, Art Appreciation, Drawing & Painting and 2D Color & Design.• Partnerships - developed partnerships to serve as host sites for students; nursing homes, mental health facilities, schools, and nonprofit organizations.• Quality Assurance -conducted qualitative/quantitative evaluations of student and partner performance.

  • Self-employed
    • Indiana, United States
    • Project Manager & Consultant
      • May 2012 - Apr 2018
      • Indiana, United States

      Project Management• Expressive Arts Project for Long Term Care Givers https://secure.in.gov/isdh/27205.htm -8 statewide multi-day conferences, 90 participants, 2-year project. -designed and implemented a professional development course on best practice for using the expressive visual arts in long term care settings. -lead the design and implementation of an EAP Train-the-Trainer course.• Arts in the Parks Project: https://www.in.gov/arts/files/IAC_2017-2018-Biennial-Report.pdf -1 day event. Solely responsible for the design and implementation of this project. • Science of Clay Project - Indianapolis Public Library Summer Reading Program -28 events, 2 months, 500 attendees. Solely responsible for the design and implementation of all details in this project.

  • Indianapolis Marion County Public Library
    • Indianapolis, Indiana
    • Program Specialist
      • May 2007 - Jun 2013
      • Indianapolis, Indiana

      • Technical – designed & implemented training: Lego Robotics, Scratch, Photoshop, various software suites for animation, music, video editing, online research tools and databases.• Design - exhibit design, fabrication, installation, and maintenance. Designed, printed and distributed promotional and educational materials for library events. Pushed marketing materials to WordPress.• Content Creation & Testing - created content for an online digital literacy game developed in partnership between IPL and Funny Garbage Interactive Design Company New York. Maintained the content management system and quality control. http://www.funnygarbage.com/case-study/curveworld-indianapolis-marion-county-public-library• Logistics – contributed to the coordination of 60 + events and programs monthly.• Education & Customer Service - facilitated youth field trip events at the Central Library location; directly responsible for engaging, teaching, and ensuring a quality experience for 150+ youth attendees per day.

Education

  • 2021 -
    Trailhead by Salesforce
  • 2020 - 2021
    Eleven Fifty Academy
    Web Development
  • 2016 - 2018
    Indiana University–Purdue University Indianapolis
    Graduate Certificate, Nonprofit Management
  • 2001 - 2007
    University of Indianapolis
    Bachelor’s Degree, Studio Art, Minor of Psychology

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