Experience

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  Riverwoods Behavioral Health System

  • Riverdale, Georgia, United States

  • Human Resources Coordinator

    • Jul 2022 - Jun 2023
    • Riverdale, Georgia, United States

    Facilitate New Hire Orientation biweekly Utilize recruiting initiatives through UKG and Indeed Create offer letters and send out Onboarding information as well as Sterling background checks and drug screens Run monthly reports to ensure staffs credentials are activeSend out credential renewal emails Utilize expertise to make offers as well as retain staffNavigate employee relations matters alongside HR Director Manage FTEs with weekly updates to leadership team on hiring needs in hospital Create staff engagement initiatives on Hit Squad within the hospital to boost employee moraleMitigate technical support issues for staff Ensure personnel files are accurate and updated alongside UKG system for employeesAssist with audits ensuring files are prepared

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  The Larkin Company

  • Atlanta, Georgia, United States

  • Leave Administrator

    • Sep 2021 - Jun 2022
    • Atlanta, Georgia, United States

    Oversee FMLA with high volume caseloads for multiple companies Facilitate entire leave process based on each companies guidelines for their employees Navigated caseload of over 100 plus employees throughout companies based on the west, north and south coast of the U.S.Communicate effectively with organizations leadership to ensure their employees received proper compensation through third party vendors Complete daily tasks and edit letter to update employees on qualifications for benefits and leave Assist other leave admins with their caseload when unavailable or for letter edits

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  CHRIS 180

  • Lead Admin Coordinator

    • May 2018 - Aug 2021

    • Manage front desk staff daily task and duties and follow up to ensure all tasks are completed• Delegate duties among front desk staff and assist with daily check-in processes as well as scheduling for therapists and psychiatrists • Mitigate all patient concerns and assist psychiatrist in providing resolutions for scheduling errors • Facilitate weekly huddles/meetings and prepare agenda for priority weekly tasks • Support Supervisor and Clinical Director by effectively communicating as well as working alongside them in daily center procedures• Oversee front desk trainings and ensure new hires are comfortable with their work procedures

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  Data Recognition Corporation

  • Atlanta, Georgia, United States

  • Human Resources Intern

    • Feb 2021 - Jun 2021
    • Atlanta, Georgia, United States

    Facilitated recruiting imitative a through Indeed hiring platform Updated pipeline with candidate informationCreated offer letters and schedules for hired scorers for standardize testing Ensured personnel files were created and updated Screened candidates to ensure they qualified for grades K-12 standardize exam scoring Set up interviews onsite and virtually Provided reprimands to individuals who were out of compliances with scoring guidelines Utilize excel, word and PowerPoint daily to ensure work effectiveness

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  Georgia Prevention and Care Council

  • Greater Atlanta Area

  • Member at Large

    • Jan 2018 - Dec 2020
    • Greater Atlanta Area

    • Planning integrated prevention and care activities to focus on areas with low medical resources• Support broad base community participation with the Department of Public Health and CDC• Increasing Access to Care and Improving Health Outcomes for people living with HIV/AIDS• Continually review and develop recommendations for the Integrated Plan as NHAS, HRSA, CDC, and jurisdiction guidelines and policies

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  Emory Healthcare

  • Emory Healthcare

  • Patient Service Coordinator I

    • Nov 2016 - Apr 2018
    • Emory Healthcare

    • Registered patients verifying accuracy of demographics and secure signatures necessary for arbitration, assignment of insurance benefits, payment of services, release of medical information, and treatment• Provided customer care resolutions for a wide spectrum of patient care activities including ancillary services, billing/collections inquiries, documentation requests, escalations, patient portal management, policy/service review, scheduling, and transportation coordination• Verified insurance eligibility and obtain prior authorization for referrals• Processed payments for patient liable balances and reconcile deposits• Ensured compliance with Emory Healthcare policies/procedures and applicable state and federal guidelines to include HIPAA and OSHA• Facilitated training of new employees and reviewed Emory Healthcare's policies and procedures• Employee of the Month during February 2018 for taking initiative in the clinic to assist other associates with preparation for Joint Commissioner and completing the No Show Project• Accepted into the Emerging Leader Program through the recommendation of my Supervisor

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  Ross Stores, Inc.

  • McDonough

  • Senior Customer Service Associate

    • Aug 2011 - Oct 2015
    • McDonough

    • Managed the frontend cashiers by optimizing the cashier’s CPR scores through associate training and program supervision• Improved revenue by utilizing up selling techniques and analysis of monthly store reports to evaluate controllable expenses and overall store performance.• Minimized loss prevention by utilizing loss prevention methodology as well as monitoring inventory shortage programs in store to ensure compliance• Maintained customer relations by handling inbound service calls and customer complaints on the sales floor• Facilitated training of new employees and assisted with policy and procedure reviews for new hires• Awarded Employee of the Month June 2012 as well as top performer on the register with a CPR score above 100 for 8 consecutive months