Experience

• 

  Help for Heroes

  • Remote

  • Accredited Counsellor

    • Apr 2021 - Present
    • Remote

    Working within a charity setting, assessing and working with veterans and their families on various issues, including PTSD, trauma, depression, anxiety, loss/grief as well as managing any risk issues that arise.Managing my own workload whilst adhering to the requirements of the charity as well as delivering training.

• 

  Insight

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • IAPT Counselling Team Lead

    • Jan 2020 - Apr 2021

    Promoted to Counselling team lead within an IAPT service.Managing a team of 12 counsellors & ensuring that all team targets are met.Part of the service’s senior management team to drive & adapt the service to meet clients’s needs. Involved in driving system changes across the organisation liaising with developers to communicate the business priorities.

  • IAPT counsellor

    • Jun 2018 - Jan 2020

    Working within an IAPT setting, assessing and working with a range of client groups and issues, including depression, anxiety, loss/grief as well as managing any risk issues that arise.Managing my own workload whilst adhering to the requirements of the service.

• 

  Self-employed

  • Counsellor

    • Jan 2018 - Aug 2019

    In private practice – offering long term therapy.Working with EAP providers to deliver short-term solution focused therapy.Brought in on a short term contract (with a local university) to reduce the counselling waiting list for the university students by providing short-term therapy (5 sessions)Working within the Mental Wellbeing team, assessing and working with a range of client groups and issues, including depression, anxiety, loss/grief as well as managing any risk issues that arise.

• 

  PwC

  • Senior Business Manager

    • Sep 2016 - Dec 2017

    Operationalising the overall FS and people strategy for over 6,000 staff in multiple UK locations.Coached and mentored more junior members of the teamSeconded as Implementation and Sustainability Lead for Salesforce roll-out across PwC UK.Part of the PwC coaching network –coaching managers and senior managers within the organisation.

• 

  PwC

  • Greater New York City Area

  • Senior Resource & Operations Manager

    • Jul 2015 - Jul 2016
    • Greater New York City Area

    Implementing resourcing strategy and structure to meet the fast growing business needs of a cross-line of service business (with project based & recurring work) with over 500 staff across multiple US locations.Managing, coaching and mentoring a team of 5 staff.Role includes working on HR & operational related projects such as developing and implementing monthly business metrics scorecard in Tableau, monthly projections and review of business metrics, ensuring that the right staff are resourced in a timely manner on the right projects.

• 

  Counselling Team Ltd

  • United Kingdom

  • High Intensity Therapist

    • Mar 2012 - Sep 2013
    • United Kingdom

    - Working within a NHS (National Health Service) setting, assessing and working with a range of client groups on personal issues.- Supervision, coaching of more junior members of the team- Delivering HR (Human Resources) projects for the benefit of the wider team & business- Development and delivery of training/raising awareness of our company’s services

• 

  PricewaterhouseCoopers

  • London, United Kingdom

  • Senior Manager

    • Jan 2001 - Jun 2007
    • London, United Kingdom

    Variety of roles across different business units.Key achievements -- Leading and managing the operations function for HR, finance, resourcing & learning & development- Setting, managing & monitoring the financial budget - Leading the overall performance management process for the entire business unit from director down- Designing and implementing the learning and development strategy and related policies to meet the business needs- Implementing the resourcing strategy and structure to meet the business needs

• 

  Burrups Ltd

  • Toronto, Canada Area

  • International Project Manager

    • Sep 1996 - Dec 2001
    • Toronto, Canada Area

    Joined Burrups Ltd as a graduate trainee, undertook a number of roles.Key achievements - - Led teams in Luxembourg & Paris delivering customer services for key financial clients.- Delivered project for a major financial services organization,which involved project management across multiple international locations- Implementation of strategic metrics platform.