Experience

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  Segerstrom Center for the Arts

  • Orange County, California Area

  • Education Operations Manager

    • Oct 2018 - Present
    • Orange County, California Area

    Lead education department operations for programs and events serving 300K patrons annually. Manage administrative office, program logistics, customer care, and general company correspondence. Coordinate department events and provide reporting/presentations on behalf of organization. Directly support Vice President of Education, manage backstage tour program including coordinating 30+ volunteers, and serve as department liaison for volunteers.

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  Laguna Playhouse

  • Laguna Beach, CA

  • Artistic and Management Associate

    • Nov 2015 - Oct 2018
    • Laguna Beach, CA

    Provide direct support to Artistic Director, General Manager, and Production Manager to produce 18 live entertainment productions annually. Oversee company management processes, facilitate internal and external communication with various arts partners, and management of 8 Playhouse rental properties. Coordinate resident artist orientation. Provide administrative support including drafting guest artist contracts within union agreements and regular correspondence with union representatives.

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  Orange Circle Studio

  • Irvine, California

  • Customer Service Representative (Temp)

    • Aug 2015 - Nov 2015
    • Irvine, California

    In addition to customer service communication, both over the phone and via email, duties focused as a Sales Administrator for retail accounts in support of the sales team. Responsibilities included processing orders via fax, phone and email, facilitating claims/credit memo requests, managing website inventory, monitoring sample room inventory, and general clerical tasks.

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  The Cobblestone Art and Framing

  • Racine, WI

  • Assistant Framer and Sales Associate

    • Nov 2014 - Jun 2015
    • Racine, WI

    Main responsibilities include designing creative framing options with customers, completing framing projects (assembly, mat cutting, coating, glass cutting, etc.), storefront inventory display design, supply inventory and organizing, and providing customer service in-person and over the phone.

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  Sunset Playhouse

  • Sunset Playhouse

  • Teaching Artist

    • Sep 2014 - Jun 2015
    • Sunset Playhouse

    Facilitate in-person, weekly arts education classes serving children ages 2-15. Classes explore concepts and practices of theatre, performing arts and storytelling. Ensuring a safe and engaging learning environment to cultivate creativity, build self confidence, encourage public speaking, enhance vocabulary, express emotions safely, explore vocal talents, promote teamwork, and discover storytelling techniques. I work closely with the Education Director to create captivating and thematic curriculum, appropriate for the various age levels.

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  Monomoy Theatre

  • Assistant Company Manager (Seasonal)

    • Jun 2014 - Aug 2014

    Manage customer service needs for patrons, sell tickets in-person and over the phone, and provide FOH support. Oversee 4 box office associates, train box office personnel on POS system, and settle and track daily ticket sales. Photograph season's 8 productions for archival and marketing purposes. Manage social media accounts, email marketing campaigns, and the creation of promotional graphics.

  • Assistant Company Manager (Seasonal)

    • Jun 2013 - Aug 2014

    Responsible for providing customer service to patrons, train box office associates on POS system, selling tickets in person and over the phone, settling and tracking daily sales, photo documenting productions for archival and marketing purposes, managing social media accounts, creating and managing marketing campaigns (including creating graphic images), front of house support on performance nights and other duties as assigned.

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  520 Management

  • Bloomington/Normal, Illinois Area

  • Conference and Event Associate (Temp)

    • Jan 2014 - Apr 2014
    • Bloomington/Normal, Illinois Area

    Responsible for researching cost-effective solutions for difference aspects of the divisional conference. Project highlights include selecting conference award options, coordinating closing night entertainment, conference stage design, and setting up the conference mobile app. Additional duties included working with conference session speakers to provide program details, coordinating travel arrangements, booking hotel accommodations, managing on-site contact information, and collecting post-conference evaluations.

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  520 Management

  • Bloomington/Normal, Illinois Area

  • FCSI Membership Services Coordinator

    • Feb 2013 - May 2013
    • Bloomington/Normal, Illinois Area

    FCSI is the Foodservice Consultant Society International. The Americas division consists of members in Canada, United States, Latin America and South America. Responsibilities included the management of existing membership, database management, membership application review, event coordination support, and monthly membership correspondence.

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  Sunset Playhouse, Inc.

  • Elm Grove, WI

  • Associate Producer and Box Office Manager

    • May 2010 - Oct 2012
    • Elm Grove, WI

    This position combined a variety of responsibilities including box office management, box office training, volunteer training, teaching classes in the Sunset Playhouse School for the Arts, performing in the "bug in a rug" Children's Theatre touring productions, event coordination, email marketing, and serving as the liaison between the administration and artistic projects.

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  Sunset Playhouse School for the Arts

  • Elm Grove, WI

  • Teaching Artist

    • Jul 2011 - Sep 2012
    • Elm Grove, WI

    Facilitate in-person, weekly arts education classes serving children ages 2-15. Classes explore concepts and practices of theatre, performing arts and storytelling. Ensuring a safe and engaging learning environment to cultivate creativity, build self confidence, encourage public speaking, enhance vocabulary, express emotions safely, explore vocal talents, promote teamwork, and discover storytelling techniques. I work closely with the Education Director to create captivating and thematic curriculum, appropriate for the various age levels.

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  Arts Council of South Wood County

  • Wisconsin Rapids, WI

  • Executive Assistant and Office Administrator

    • Jun 2009 - May 2010
    • Wisconsin Rapids, WI

    Responsibilities focus on administrative, clerical, and customer service support as well as executive assistant to the Executive Director. Projects included refining customer service processes, expanding volunteer engagement, streamlining office management task, and designing marketing and promotional materials. Other duties included drafting press releases, introducing artists at performances and events, public speaking engagements, contributing to community planning events, and attending area networking events.

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  Self Employed

  • Performing and Creative Artist

    • 2006 - Jan 2010

    Credits include acting in a variety of web-video sitcoms for WELS online teen outreach program, community theater productions, academic theater productions, alumni theater productions, and a touring professional Children's theatre group. I have 5 years experience teaching theatre workshops, after school youth classes, preschool theatre classes, and summer camps. I have performed vocal and flute performance for church services and multiple weddings. I write marketing materials, historical documentations, and feature articles for magazines. Additionally, I am an artist with a focus in painting/collage work.

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  Wisconsin Lutheran College

  • United States
  • Higher Education
  • 400 - 500 Employee

  • Student

    • 2005 - 2009

    Outside of my academic endeavors at Wisconsin Lutheran College, I was active in student government as the Student Activities Representative and an Ambassador in the Ambassador Club. I earned the Rachel Lokken Leadership award in 2007 and was a finalist for the Impact Award in 2009. I served and the Student Choir Tour Manager for domestic and international tours from 2007-2009. I was the 2009 Graduating Class Speaker. I was a workshop instructor for Theater Education Day and for an Elementary Student Drawing Workshops. I volunteered my vocal performance skills often in chapel services and vesper services.

  • Admissions - Telecounseling

    • Aug 2005 - May 2008

    In 2005, I served as a telecounselor, contacting prospective students via phone and promoting Wisconsin Lutheran College for their post-high school education. I was promoted to Telecounseling Special Event Coordinator where I implemented motivation shift games and organized outings/parties for the staff. In May 2007, I was promoted to Student Supervisor of the Telecounseling Department. As supervisor, I reinvented and updated many motivating tools for our team to improve productivity. I brought a vibrant and friendly energy to the team while working along-side admission staff and IT staff to increase proficiency with new software. Specific tasks included hiring, training, scheduling, writing weekly newsletters, running meetings, implementing new team motivational strategies, coordinated efforts of the Student Telecounseling Team with Admissions Counselors.

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  Arts Council of South Wood County

  • Wisconsin Rapids, WI

  • Administrative Assistant Intern

    • Jun 2008 - Aug 2008
    • Wisconsin Rapids, WI

    Improved the organizational aspects of the children’s summer theatre program. Further responsibilities included selling tickets, promoting events, drafting press releases, filing and organizing donor information, coordinating travels and performance details with incoming performers.

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  Good Shepherd Lutheran Church and School

  • Wisconsin Rapids, WI

  • Arts Curriculum Development Assistant

    • May 2008 - Aug 2008
    • Wisconsin Rapids, WI

    Creatively developed a new art curriculum for a one room school. Working closely with the educator, I structured lessons thematically in drawing, painting, collage, printmaking, 3D, and art history “Get to know the artist” projects. By compiling a library of project ideas and examples, the educator is able to have art lessons and projects ready to go.

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  WELS Kingdom Workers

  • North Hollywood, CA

  • Faith in Action Summer Parish Assistance

    • Jun 2006 - Aug 2006
    • North Hollywood, CA

    I structured and implemented the details of 10 week summer youth program for Messiah Lutheran Church in North Hollywood, CA. Organized thematic lessons with corresponding crafts, and crafts. Provided parish assistance to Messiah Lutheran Church in community outreach. Upon completion, I presented information with WELS Kingdom Workers representatives at various seminars.