Experience

• 

  Newbury Building Society

  • PA to Executive Directors

    • Oct 2015 - Present

• 

  Ben Heath

  • Newbury, Berkshire

  • PA/Senior Administrative Assistant

    • Nov 2012 - Aug 2015
    • Newbury, Berkshire

    • Maintain Diary for Managing Director and staff for customer appointments, sales representative appointments, site visits, surveys etc.• Liaise with Workshop Staff on a daily basis • Project management contact for all contracts with customers - maintaining customer files for one point of contact for all relevant and up to date information on project status.• Providing administration for all kitchen sales – furniture, appliances, accessories etc• Dealing with customer telephone and website enquiries and promoting the company’s products and services to maximise sales levels.• Process purchase orders, sales orders, job sheets, contact sheets and spreadsheets for all customers and staff.• Assist with Accounts and Human Resources.• Maintain stock levels in both retail unit and workshops. Merchandise showroom displays and update pricing.• Update, create and maintain product literature for all sales staff and customers including price lists and product care sheets.• Attends training courses and trade shows to keep product knowledge up to date.

• 

  Starbucks

  • Newbury, Berkshire

  • Barista

    • Sep 2011 - Oct 2012
    • Newbury, Berkshire

    • Responsible for taking customer orders, processing transactions and taking the customers payment at the point of sale.• Ensuring that a high standard of customer service is provided at all times.• Liaising with the outlet manager and reporting any relevant customer service issues as required.

• 

  Thatcham Kitchen Designs Ltd

  • Thatcham, Berkshire

  • Administrator

    • Oct 2008 - Oct 2012
    • Thatcham, Berkshire

    • Assisted with the effective merchandising of the showroom and with the company’s promotional campaigns.• Playing a key role in the rebranding of the business including ensuring that all documentation was accurate and up to date. Including website updates and testimonials.• Processing the relevant purchase orders, invoices and product returns paperwork.• Directly involved with the directors in company strategies and the future planning of resources.

• 

  233 Admin Design

  • Thatcham, Berkshire

  • Self Employed Website Designer/Administrator

    • Aug 2009 - Sep 2011
    • Thatcham, Berkshire

    • Worked from home designing new websites and updated existing ones for kitchen design and installation companies.• Ensured that newly constructed websites were operating correctly and carried out any necessary maintenance as required to enable the websites to maintain an effective internet presence.

• 

  K4 Kitchens

  • Calne, Wiltshire

  • Sales Consultant

    • Nov 2010 - May 2011
    • Calne, Wiltshire

    • Employed as the showroom consultant for the company’s newly established showroom.• Worked with the Financial Director and was responsible for entering data, collating accounting information and producing and presenting reports to the directors on a weekly basis.• Dealt with suppliers and sales representatives in order to secure the best supplier trade terms and to ensure that the company benefitted from the most up to date supplier appliance and furniture displays. • Carried out a wide range of customer facing and administrative duties.

• 

  Weight Watchers UK

  • Basingstoke, Hampshire

  • Sales Representative

    • Apr 2001 - Aug 2005
    • Basingstoke, Hampshire

    • A self-employed representative planning and running up to seven meetings per week with in excess of 400 members following the company’s diet plan.• Carried out the relevant administrative duties required including stock control and the promotion and recording of the sales of the Weight Watchers range of products.

• 

  Gratton Surgery

  • Sutton Scotney, Hampshire

  • Medical Receptionist and Dispenser

    • Apr 1999 - Apr 2001
    • Sutton Scotney, Hampshire

    • Booked patients’ appointments, dealt with confidential medical records, dispensing medication and used a computerised system to make appointments and for stock control purposes.

• 

  Sutton Manor Nursing Home

  • Sutton Scotney, Hampshire

  • Receptionist

    • Sep 1992 - Apr 1999
    • Sutton Scotney, Hampshire

    • A specific point of contact for visitors to the nursing home and for associated administrative duties.• Maintained close contact with the residents with regards to menu planning and was responsible for the stock control of the staff shop, petty cash and assisted the matron with any related administrative duties as required.

• 

  Office Angels

  • Southampton, United Kingdom

  • Temporary Administrative Assistant

    • Apr 1989 - Nov 1989
    • Southampton, United Kingdom

    • Clients included Southampton Institute of Higher Education, Allders International and Burnett Insurance Brokers. • Carried out a wide range of administrative duties including typing, recording the minutes of meetings, organising the production of sales material and acting as assistant to the director

• 

  Office Interface

  • Andover, Hampshire

  • General Office Secretary

    • Aug 1988 - Feb 1989
    • Andover, Hampshire

    Provided a range of administrative support duties to the directors, engineers and sales staff

• 

  Custom Interconnect Limited

  • Whitchurch, Hampshire

  • Secretary

    • Sep 1987 - Aug 1988
    • Whitchurch, Hampshire

    General Secretary to Directors