Experience

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  Adroit Manufacturing

  • Cannabis Entrepreneur

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  Adroit Manufacturing

  • Belchertown, Massachusetts, United States

  • Cannabis Entrepreneur

    • Jan 2020 - Present
    • Belchertown, Massachusetts, United States

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  Company Confidential - Global translations firm

  • Software Quality Assurance Engineer

    • Feb 2017 - Present

    • Ensure the quality of company products as they relate to the scope of my workgroup via new feature qualifications, regression and fix testing.• Negotiate testing requirements with cross-functional Development team. Compose test case and Requirements documentation; provide updates to documents and track revisions and enhancements.• Collaborate with other Engineers, Engineering groups & management.• Perform required tests in a self-directed manner, anticipate issues, track problems and modify procedures as necessary.• Offer proposed design changes/suggestions to processes and procedures, involved in product planning as it relates to quality.

  • Contracts Administrator

    • Feb 2011 - Feb 2017

    • Oversee the hand-off from sales to production team and ensure proper kickoff of each new project. • Track the amount and complexity of bug tickets per project, engineer, and implementation manager.• Improved employee communication and fostered a positive company culture to elevate the quality of our product and efficiency of the team.• Created and maintained a database of client contracts and pertinent information from each. • Manage 4 databases of clients, contracts, projects, sales, technology, and other relevant information.• Help to design, implement, and execute new database systems• Implemented a client wiki for all pertinent client information in case another Implementation manager or engineer needs to step in. • Audit past billing for discrepancies in monthly technology and search fees.• Contact clients about site outages and support issues.• Generate both routine and special reports and calculations. Executive Administrative Support (2/11 to 1/12)• Office management including ordering of supplies and shipping packages. • Travel arrangements for the translations.com technology team.• Manage the calendar, coordinate meetings, and communication for the management team • Push changes from staging servers to the live servers for engineers.• Executive assistant to the Director of Web Engineering. • Database management• Data entry of new client information.• Review tech support emails and help clients trouble shoot their websites.

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  Bayasoft LLC

  • Project Manager

    • Jun 2007 - May 2009

    - Build and maintain client relationships with my friendly and professional manner, while understanding survey logic and process to communicate client needs to my team of entry, engineering, and testing staff. - Provide Administrative support to the Vice President of Production and the CEO.- Prepare quotes and proposals for all clients based off of supplied specifications or documents.- Improved employee communication and fostered a positive company culture to elevate the quality and efficiency of the team.- Interact with sample providers and tabulation vendors via phone, fax, and email.- Customer service and trouble shooting including assisting clients in retrieving, viewing, and understanding their data (SPSS, CSV, and ASCI).- Prepare correspondence to vendors, co-workers, and clients.- Track all projects through their entire life cycle; entry, programming, changes, QA, data collection, and data processing.- Presentation preparation along with meeting agendas and calendar setting. - Supply monthly report of all projects and their status.

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  Renaissance Electronics corporation

  • Sales Coordinator

    • Apr 2006 - Feb 2007

    - Provide Administrative support to the Vice President of Sales and Marketing as well as the Sales Team. - Gather information on specific parts to generate quotes and lead times.- Maintain relationships with customers and outside sales representatives via phone, fax, and email correspondence.- Track our advertising and the advertising of our competitors, along with any leads we get from publication we have advertised in and prepared presentations of the findings. - Work with a team to plan and design catalogs, data-sheets, and ads. - Prepare and maintain a spreadsheet of the marketing budget. - Track all ad costs, sizes, deadline, etc. Website, designer, material, other charges to maintain the budget. Report on all findings bi-monthly.

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  TMP Worldwide

  • Media Planner

    • Jun 2005 - Mar 2006

    - Gather, assess quality and classify advertising rates, deadlines, circulation and other data needed to keep an updated database of newspapers, journals, and websites for the sales team to use for recruitment advertising.- Research and prepare proposals and media plans of the best publications, websites and events to reach appropriate candidates within deadlines.- Correspond with publications via email, fax, and phone.