Experience

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  Fox Valley Technical College

  • United States
  • Higher Education
  • 700 & Above Employee

  • Professional Communication Instructor/Department Chair

    • Jul 2022 - Present

  • Employment Instructor/Department Chair

    • Aug 2015 - Jul 2022

    Lead and organize a faculty led foreign exchange study abroad to the Netherlands focusing on Employability skills as it relates to the study abroad experienceCurrent co-advisor for Phi Theta Kappa, an academic honor's society Present on various job keeping and job obtaining skills to audiences of up to 200Teach employment related topics to students and general public Manage, update, and enhance curriculum for employment coursesFacilitate a 1 credit employment course for students in a variety of programsTeach Courses in Communication, Leadership, and College SuccessCollaborate with other college departments to meet the needs of studentsProvide flexible, relevant learning objectives to studentsGenerate relationship building between students and businesses through networking and outreach

  • Instructor (Adjunct)

    • Feb 2012 - Jul 2022

    •Teach a Business Management Internship course involving online and in person classroom time•Instructor in the Communication Skills department, courses taught include: Oral/Interpersonal Communication, Introduction to College Writing, Applied Communication, Written Communication and College Success • Manage a classroom of up to 25 students • Facilitate learning in multiple environments: ITV, face-to-face, and Internet courses (via Blackboard). Certified by the State of Wisconsin for online Instruction. • Create syllabi, lesson plans, and learning activities to engage audience

  • Job Search Employment Advisor

    • Nov 2011 - Aug 2015

    • Facilitate classroom instruction on resume and cover letter writing, interviewing, networking, personal branding and LinkedIn•Demonstrate initiative and self-direction in designing and developing curriculum relevant to audience needs•Developed an online curriculum and class for Employment Development Series•Provide individualized, personal advising to students, alumni and community members on employment related topics•Teach the Job Seekers Information and Job Seekers Network (JSN) class to students and alumni to aid in their job search

• 

  Delta Air Lines

  • Appleton, WI

  • Customer Service

    • Aug 2013 - Mar 2014
    • Appleton, WI

    Professionally greeted Customers, and assisted with checked baggage.Verified reservations and checked ID.Listened attentively to customer needs and respond appropriately.

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  Igloo Insulation

  • Appleton WI

  • Human Resource Director/ Office Manager

    • 2010 - 2011
    • Appleton WI

    •Organized all areas of business management•Lead the Human Resources department which included: hiring, interviewing and employee relations•Analyzed budget and spending and implemented cost savings strategies saving the company money each month•Accurately organized bookkeeping•Provided direct communication between business and clients including scheduling •Managed all marketing including: website, advertising and social media

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  Gannett

  • Appleton WI

  • Supervisor

    • Jan 2006 - Jan 2008
    • Appleton WI

    •Managed 30 employees, with 15 direct reports. •Monitored progress with ongoing training and reviews. •Reviewed resumes, interviewed and hired new customer care representatives. •Facilitated training classes for new hires and re-trained sales representatives to meet goals. Participated in executive career development program.

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  BMO Harris Bank

  • Appleton, WI

  • Lead CSR

    • May 2001 - May 2004
    • Appleton, WI

    • Trained new Customer Service Representatives on banking policies and procedures.• Scheduled employees • Forecasted branch needs based on sales and events• Achieved 150% over monthly sales goals