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Sarah Phillips is a seasoned healthcare professional with extensive experience in leadership, change management, and organizational development. She has worked in various roles, including Director of Clinical Charity, Lead Nurse - Multi-Professional Practice Education, and Emergency Nurse. Phillips holds a Master's degree in Organization Consultancy - Systems:Psychodynamic Approach from the Tavistock and Portman NHS Foundation Trust and a BSc in Palliative Care, Healthcare Management and Understanding Caring through Arts and Humanities from Glasgow Caledonian University.

Experience

    • United Kingdom
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Talent & Leadership Subject Matter Expert
      • Oct 2023 - Present

      Core aim: Leaders at every level live the behaviours and values set out in the People Promise and 'Our ICS Leadership Way' as we move towards becoming one ICSTeam of (70,000)To achieve this, our organisational development community co-designed our three workstreams:As I lead on our ICS delivery of these, I am thrilled to continue a co-production approach for 'our ICS' Talent and Leadership Strategy. My former role of culture and improvement offers a springboard of understanding as the system navigates the challenges of collaboration, grounded in a true systems thinking approach to realise extraordinary results. With a team of 70,000 our way has to be systems thinking achieving expansionary range, releasing our talent and enabling leadership. A culture of co-design to be our default in organisational development paying attention to our process as our ICS culture is forming. Our ICS see improvement as everyone’s business.All our groups seek to create assets that reduce our workloads and duplication and engage with all: We strive to: Standardise- Consolidate-Automate and at the start and end of each meeting, we ask who is not here

    • Culture and Improvement Lead
      • Nov 2022 - Oct 2023

      Supporting the onward development of the Nottinghamshire and Nottingham ICS aspirations in optimising capability and capacity within cultural development, leadership and improvement, responding to system needs.

  • Prism Consulting
    • Nottingham, United Kingdom; London
    • Systems-psychodynamic Organisation Consultant
      • Jul 2008 - Present
      • Nottingham, United Kingdom; London

      Systems-psychodynamic consulting to individuals, groups or whole organisations.I was trained by the internationally recognised centre of excellence for psychological practice The Tavistock, London. Some of the leading thinkers and theories in group dynamics, leadership and organisational consultancy originated in the Tavistock.Essentially we create the space to think about what is going on in clients organisation, team, role or all three. Then it’s about determining the way forward to perform in the way that works for them. Systems psychodynamics draws upon psychoanalysis, psychodynamics, social anthropology, complexity theory, action research, open systems theory, systems thinking, systems theory and socio-technical systems (STS), which in organisational development is an approach to complex organisational work design that recognises and studies the interaction between people in their different roles, tasks and sub-systems and the technologies of their workplaces. This systems thinking/ psychodynamic approach enables me to help organisations in ways that work for their unique set up, rather than prescriptive one off solutions or goals that may be short lived. The organisation and wider system is always in mind and I can work with that whole organisation, groups or individuals.Incorporating three overlapping frameworks of thinking: systems thinking, the study of group behaviour and psychoanalytic theory into an aligned approach, where each aspect connects and inter-relates, whether we are working with an individual, a team or a whole organisation. It is a powerful combination that gives clients a depth of understanding that gets to the heart of a situation and generates sustained learning and improvement.Systems Thinking focuses on the way a system's constituent parts interrelate and how systems work over time and within the context of larger systems. The part is always looked at as part of a wider system.ISPSO MEMBER

  • VeinTrain Ltd
    • United Kingdom
    • Founder
      • Jul 2007 - Present
      • United Kingdom

      I founded VeinTrain in 2007 to build a trusted global brand. A first and only choice for these, the most commonly performed skills in healthcare which were consistently being performed poorly. As a published author and national standardisation of competency lead, I knew we needed a different approach; standardised, high value, accessible and above all, quality. At the end of 2018 we won a showcase at WISH, Qatar for our innovation. At VeinTrain we know clinicians want to provide the best care for their patients and we are proud to be part of making this happen with our proven multi-platform solutions. Utilising decades of experience, evidence- based practice and analysis of what works best for learners and so their patient's. VeinTrain has a global community of followers and leaders. Talented at what they do - their enthusiasm is contagious. Offering individual access and contracts :- Whole systems: Guy's And St Thomas', Nottinghamshire Healthcare, Central London Healthcare. Other inc.: BUPA, Spire, Allied Health, Imperial.2002 Raised competency rates from 40% to 98% 2011-Editor of first published book2013-NHS Direct - 200 Nurses, 3 skill sets 2014-16 Guy's and St Thomas'- 2014-Indonesian Book published2015-17 Dept International Trade VeinTrain to UAE Market 2015-70,000 competency booklets over 10 years2015-160 Nursing students at St Thomas' plus 176 Medical Students -King's College London at Guy's Hospital 2015-Train the Trainer National Conference, Royal College of Surgeons, London - NIVAS 2016-17 Nottinghamshire NHS Whole System2017- Investor - vein2017-Central London Community Healthcare NHS - Whole system2017 - first export2018 - WISH, Qatar2020 - online skills labs. South Africa, UAE2021 - Translated. Fully online service, Ireland Halo2022 - CPD Accred, South Africa Halo Gold 2023 - Platinum Halo Centres2023 NHS ICS contract, Zambia set up2024 -ICS 1400 care nurses for Venepuncture and cannulation - online skills lab

  • Overseas Travel,Working Opportunities, UK Base
    • Australia, Zambia, Dubai, Switzerland, USA, Dubai,
    • Director, Clinical, Charity, Creative Sector
      • Feb 1998 - Nov 2023
      • Australia, Zambia, Dubai, Switzerland, USA, Dubai,

      Having travelled extensively for work and pleasure I am looking forward to this new natural step in the business growth in my career. Clinical TravelWorking in St Vincent's Hospital, Sydney offered a fantastic opportunity to work as a professional in a different country. The approach to nursing was high quality and autonomous working requesting medical consultations as required. This was different to the UK approach of a more medical led service. I enjoy working with other cultures. I have enjoyed long trips to Zambia, running VeinTrain UK from overseas and exploring opportunities for working in the future.

  • The Tavistock and Portman NHS Foundation Trust
    • London, England, United Kingdom
    • Visiting Lecturer: Consulting and Leading in organisations- systems psychoanalytic approach (MA)
      • Sep 2021 - Sep 2023
      • London, England, United Kingdom

      A visiting tutor for the Masters Programme. A mentor for students on the programme.This course combines experiential learning with the study of psychoanalytic and systemic theory in relation to organisations, bringing into view the complex emotional lives of contemporary organisations.Theory seminars and webinars introduce key concepts such as the individual unconscious, the group unconscious and the institutional unconscious. Contemporary papers and case studies bring theory to life, exploring issues such as authority and power, organisational change and the politics of difference. Race, intersectionality and difference are approached using a theoretical, individual and organisational lens, in order to explore how they impact organisational dynamics, and the capacity of leaders, managers and consultants to take up their roles.A range of conceptual tools develop the capacity to think critically and systemically about organisations. Learning to map organisational systems and understand the effects of organisational structure on organisational dynamics and vice versa. Thinking creatively ‘across the boundary’ between the conscious and unconscious aspects of organisational life, including those of the organisational system in which the course takes place.

  • University of Nottingham
    • Derby, England, United Kingdom
    • PBL Facilitator
      • Jan 2022 - Dec 2022
      • Derby, England, United Kingdom

      PBL Facilitator -School of Medicine.Facilitating problem based learning - initially remotely then in person. Groups of 12 medical students for a series of sessions over 9 modules. 1st and 2nd years requiring facilitation using different approaches. Incredible students soon to be superb doctors and scientists. To facilitate well in PBL, holding onto the unknown was crucial for this work to be effective. This was exciting, challenging but very rewarding. A very healthy team where psychological safety was a given as curiosity was key to our work. Left to take up a new role back in NHS leadership.The Graduate Entry Medicine (GEM) programme allows people from a wide diversity of backgrounds to become Foundation Year doctors within 4-years. Internationally-acclaimed research with high-quality teaching to nurture the next generation of doctors and scientists. One of a team of facilitators from various professional backgrounds for a course designed specifically for graduates from different professional backgrounds and degrees. Years of clinical experience, teaching and multi-professional work led me to take on this part time role. I throughly enjoy using group facilitation skills and being part of a team. Together we support students achieve understanding and assimilation of their learning, which leads them towards a successful career in medicine.

    • Lead Nurse - Multi-Professional Practice Education
      • Jan 1999 - Apr 2007
      • London

      Working in the Corporate Nursing Team reporting to the Director of Nursing from 2000Joining initially as a staff nurse, up to A&E Junior Sister then on to the Corporate Nursing Team The strategic role in Corporate Nursing was a fantastic opportunity to work with all parts of the organisation. Presenting outcomes to the board, and working for the Director of Nursing. This role provided fantastic opportunities to develop staff and students from all professional groups. I worked on many projects including the simulation centre which I helped develop to the opening in 2003. The core objective - the Primary task being to continually improve patient care and experience through strategic leading of the education agenda and policy making.Additionally I held responsibilities to support the Director of Nursing, Corporate Roles during the absence of an Assistant Director of Nursing. This provided valuable exposure to organisations at Board level.I worked for the Director of Clinical Studies, to set up the skills lab and programme and provide training for 240 Imperial College Medical Students per year. Supporting their learning and assessing and supporting the management of the 3rd year OSCEs. It was a privilege to be at the forefront of introducing simulation training into healthcare, learning from the aviation industry. The Good Clinical Practice Centre project set up and subsequent phased implementation in 2002/3 for both high and low fidelity simulation offering a full curriculum of simulation based training in truly outstanding facilities.

    • Emergency Nurse
      • Oct 1996 - Sep 1998

      Fantastic place to learn the core skills of an Emergency Nurse. Great team, lots of experience, with firm boundaries but lots of opportunities. Leaving with reluctance to go travelling and working as a nurse in Australia

Education

  • 1993 - 1996
    University of Glasgow
    Dip Nursing, Nursing Adult
  • 2004 - 2007
    Tavistock and Portman
    Master's Degree, Organisation Consultancy - Systems:Psychodynamic Approach
  • 1996 - 1997
    Glasgow Caledonian University
    BSc, Palliative Care, Healthcare Management and Understanding Caring though Arts and Humanities
  • 1998 - 1999
    University of West London
    Teaching and Assessing in Clinical Practice, Healthcare

Suggested Services

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Industry Focus. “Hospitals and Health Care”

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