Experience

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  Grow With The Flow

  • Cayman Islands

  • Operations Manager

    • Sep 2020 - Present
    • Cayman Islands

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  Gyro hut

  • Cayman Islands

  • Operations Supervisor

    • Sep 2018 - Aug 2020
    • Cayman Islands

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  BTL Property Ltd

  • Wimbledon

  • Office Operations Manager / Marketing and HR Manager

    • Nov 2015 - Nov 2017
    • Wimbledon

    BTL Property is a Design and Build company working across South West London with offices in 4 locations. The business is rapidly growing with aspirations to open more offices across London and service new geographic areas in the coming years.Key Responsibilities:• Manage and run all 4 offices to include the coordination of cleaners, equipment, stationary ordering and the support of all office infrastructure• Manage and coordinate the complete IT and telephone infrastructure and liaise with our IT support partners• Locating and sourcing new offices, including running and managing the fit outs of the new offices• Maintains office services by organising office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions. • Achieve financial objectives by following and improving on an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.• Compile all Contracts, Policies and Procedures for new joiners.• Run complete HR practices and policies Marketing• Managing all marketing for the company and activities within the marketing department, including organisation of company events•Responsible for all electronic marketing including blog, social media and programming of website•Monitor and report of effectiveness of marketing communications•Working as an assistant to the MD with the organisation of his events, hotels, travel and diary management.

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  Innoture

  • South Kensington

  • Private EA to Entrepreneur

    • Jan 2014 - Oct 2015
    • South Kensington

    Providing the Owner and Director with assistance associated with his personal and business organisation and office management.Key Responsibilities:• Devising and maintaining efficient office systems, managing accounts and producing financial reports• Dealing with general administration, processing correspondence and email management• Organising and maintaining an extremely busy and complex diary, scheduling appointments and travel arrangements sometimes at the last minute.• Producing documents, briefing papers, reports and presentations• Preparing agendas, attending meetings, taking minutes and producing related documentation• Liaising with clients and contractors and dealing with multi-disciplinary teams• Preparing contracts, processing Government Grant Claims, book-keeping, invoice management and managing expenses account• Audio typing and taking board minutes• Maintaining website and document version control including paper and electronic records• Developed and implemented robust business systems resulting in profitable business growth

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  Orega

  • Business Centre / Office and Facilities Manager

    • Sep 2008 - Jan 2014

    OREGA provide award-winning, flexible serviced offices, meeting rooms and virtual offices designed to make every aspect of our clients' time in their office space productive and enjoyable.Key Responsibilities• Manage facilities by maintaining the profitability of the Business Centre, increase occupancy and manage costs in line with the Business Centres budgets. • Implement all financial procedures, ensure accurate billing for Licence Facility Fees and Services, and ensure all monies are paid through Credit Control via strict debt management process. • Financial Management reporting• Negotiate Contracts & Improve yield, maintaining client retention• New Business development with increased occupancy & floor plate design• Managing & Leading a team of 3, developing knowledge, performance management, absence, coaching, training, recruitment and inductions in line with company policies• Managing and Leading adds, moves, and changes within the business environment• IT & communications management • Accountable for the business centre ensuring a high visual standard is achieved. Manage contractors to ensure work is carried out correctly and to a high standard in accordance with Health & Safety regulations. The centre’s appearance and cleanliness supports a professional impression to clients and colleagues alike.• Responsible for the day to day operation of the health and safety procedures within a busy business centre. • Negotiations with suppliers & contractors for a busy centre• Conference & Meeting room management

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  Halyards Hotel

  • South Africa

  • Accounts Supervisor

    • Apr 2006 - Jun 2008
    • South Africa

    Key Responsibilities:• Career began as a receptionist and progressed to administrator and accounts supervisor for a group of company owned hotels• Worked in partnership with accounts manager to set up a new accounting system, utilising log books and accounting software• Set up software systems and dealt with any related issues and problems• Resolved any issues regarding account books and stock control• Dealt with customer issues face-to-face and over the telephone• Booked appointments with spa therapists• Travelled around South Africa to set up new spas and software and trained staff in its use