Experience

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  Abri Group

  • United Kingdom
  • Non-profit Organizations
  • 700 & Above Employee

  • Home Connections Team Leader

    • Apr 2022 - Present

  • Senior Allocations Coordinator

    • Sep 2020 - Mar 2022

  • Allocations Coordinator

    • Jul 2017 - Sep 2020

    To coordinate and provide a customer-focused and efficient lettings and allocations service to prospective customers, existing residents seeking to transfer and local authorities with whom we operate nominations or choice-based lettings agreements.Make offers of affordable housing accommodation in line with policies and individual Local Authority arrangements complying with Section 106 Agreements, Covenants and Local Lettings Plans.

  • Housing Coordinator

    • Jun 2012 - Jul 2017

    I work for a Social Housing provider which has over 35,000 properties across the South Coast and I coordinate the Allocation & Lettings for our properties across the New Forest, Wiltshire, Dorset & Hampshire. Partnering with Local Authorities, housing and void management, partnering with other agencies and Registered Providers.Ensure void turnaround times are minimised and top-quartile performance is achieved. Produce reports, KPI’s, collate statistics. Office Management and coordination of the administration team including Facilities Management.

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  InteleTravel.com

  • Independent Travel Agent

    • Mar 2023 - Present

• 

  PlanNet Marketing

  • Network Marketer

    • Mar 2023 - Present

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  Nationwide Building Society

  • Portman House, Bournemouth

  • Caseowner in Specialist Lending & Mortgage Underwriting

    • Jan 2012 - Jun 2012
    • Portman House, Bournemouth

    Analysis of employment profiles, credit strength, property characteristics and all other pertinent information to the credit decision process on mortgage applications presented by Brokers.

• 

  Ashcourt Rowan

  • Bournemouth, United Kingdom

  • Investment Advisor

    • Feb 2011 - Jan 2012
    • Bournemouth, United Kingdom

    To provide monthly and ad hoc fixed point valuations to clients on their investment portfolios.Liaise with external Investment Providers to obtain valuations for Bonds, ISAs, Unit Trusts. Action trades in accordance with clients attitude to risk. Execution Only trades and liaison with Registrars regarding Crest Transfers, Letters of Indemnity & Dematerialisation of stock. Refunds & Exchanges. To onboard new clients in accordance with KYC & AML procedures & policy.

• 

  B&T Home Improvements

  • Book-keeper

    • Sep 2008 - Jan 2012

    Provided book-keeping services on a part time basis for a Home Improvements Company to include annual filing of tax returns, invoicing and banking.

• 

  J.P. Morgan

  • United States
  • Financial Services
  • 700 & Above Employee

  • Transaction Specialist

    • Nov 2006 - Jun 2009

    To facilitate client funds transfers within the Frankfurt Euro Domestic Clearing Operations Team within Treasury Services. To ensure transaction processing of credits and payments including verification tasks are undertaken adhering to financial regulations, codes of practice, government and country sanction policiesStatistical analysis of STP (Straight Through Processing) Rates in order to improve the Customer Experience and reduce costs for manual intevention of transactions. Working closely with internal and external partners to improve payment formatting and correspondent derivation for payment clearing.Staff training as and when necessary to facilitate the smooth transition of the overseas migration of products and procedures to Mumbai and the Phillipines.Challenging processes and working towards improvements with the team promoting High Performance Culture through Focus

  • Operations Supervisor

    • Apr 2006 - Nov 2006

    To supervise a team of 10 staff facilitating client funds transfers within the Asia Treasury Nightshift Department. To ensure transaction processing of credits and payments including verification tasks are undertaken adhering to financial regulations, codes of practice, government and country sanction policiesStatistical analysis of STP Rates in order to improve the Customer Experience which has included working direct with clients to improve payment formatting and correspondent derivation.Staff training as and when necessarySupervisory tasks including Appraisals, one to one and team meetings, appraisals, global meetings with our Asia Offices, Error analysis & KPI’s

  • Settlement Specialist

    • Apr 2004 - May 2006

    Investment Banking DivisionTo assist with the Migration of the IBO Asia Swaps Fixing, Settlements & Confirmations manual processes from Singapore to Bournemouth. To adhere to the processing guidelines within the Chinese Wall Policy. Responsible for the end to end processes including: Interest Rate Swaps fixing, Multicurrency Funding, Settlement using MHS, Settlement Confirmations direct with the Asia Client Base, SSR Reconciliation, Nostro Breaks & Investigations, End of Day & Branch Closures, Communication with Traders, Asia Middle Offices & Clients

• 

  Bournemouth Borough Council

  • Youth Worker

    • Nov 2002 - Mar 2003

    Part time youth worker providing secretarial and administration support to the Youth Workshop Electric Guitar Teaching Programme at the 896 Café Bar in Boscombe with duties including Desktop Publishing services designing and producing flyers, posters and programme schedules for the teaching workshops. To produce quarterly reports for Dorset County Council including typing of minutes for association meetings.

• 

  Roberts Property Management

  • Bournemouth, United Kingdom

  • Lettings Manager

    • Aug 2001 - Feb 2002
    • Bournemouth, United Kingdom

    Responsible for the management, service delivery and operation of an independent residential lettings and property management office in the Bournemouth and Poole Area. Staff management and to deputise as General Office Manager for Sales and Lettings in the Directors absence.Market appraisals to include advice to clients on Property Investment, Finance, Housing Acts and the current Safety Legislation relating to gas, furniture and furnishings and electrical testing.

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  Let's Accommodate

  • Ringwood, hampshire

  • Office Manager

    • Jun 2000 - Aug 2001
    • Ringwood, hampshire

    Responsible for the management, service delivery and operation of an independent residential lettings and property management office covering Hampshire, Dorset and Purbeck area. Market appraisals, advising clients on Property Investment and Finance, Housing Acts, Current Safety Legislation, Property Inspections, Reports, Maintenance, Repairs and Refurbishments. Issue of Insurance Policies relating to Rental Guarantees, Legal Expenses Cover, Buildings & Contents. Taxation of overseas landlords relating to UK rental income, Exemption Certificates, Self Assessment and Stamp Duty.Viewings, Tenant Negotiation, Credit Checking and Referencing, Tenancy Agreements and Notices, Inventories, Utility Transfers, Deposits and Rents, Banking, Accounting and Housing Benefit. Rent Collection, Arrears Recovery, Notices and Possession Orders, Court Hearings, Evictions and Bailiffs.To manage clerical staff, office budgets in relation to newspaper advertising, marketing and stationery, to deal with general correspondence, enquiries and complaints

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  Black Horse Agencies

  • Kings Lynn, Norfolk & Bournemouth, Dorset

  • Residential Lettings Manager

    • Mar 1995 - May 2000
    • Kings Lynn, Norfolk & Bournemouth, Dorset

    To open a new Lettings Office to cover the Bournemouth and Poole Area with the same responsibilities as previous position in Norfolk & Suffolk area providing the efficient management, service delivery and operation of a residential lettings and property management office with a 200 property portfolio. Responsible for the management, service delivery and operation of an independent residential lettings and property management office with a 250 property portfolio in the Hampshire, Dorset and Purbeck area. The conduction of market appraisals, advising clients on Property Investment and Finance, Housing Acts, Current Safety Legislation, Property Inspections, Reports, Maintenance, Repairs and Refurbishments. Issue of Insurance Policies relating to Rental Guarantees, Legal Expenses Cover, Buildings & Contents. Taxation of overseas landlords relating to UK rental income, Exemption Certificates, Self Assessment and Stamp Duty.Viewings, Tenant Negotiation, Credit Checking and Referencing, Tenancy Agreements and Notices, Inventories, Utility Transfers, Deposits and Rents, Banking, Accounting and Housing Benefit. Rent Collection, Arrears Recovery, Notices and Possession Orders, Court Hearings, Evictions and Bailiffs.To manage clerical staff, office budgets in relation to newspaper advertising, marketing and stationery, to deal with general correspondence, enquiries and complaintsThe management of staff working from the office and being part of a regional management team contributing to the development of the Company’s corporate products, surveys and marketing strategies. The preparation of reports and statistical information regarding market appraisals and instructions, new tenancies and terminations and other issues relating to office performance. To manage office budgets in relation to newspaper advertising, marketing and stationery.

• 

  UK Ministry of Defence

  • United Kingdom & Germany

  • Fleet Administrator

    • Nov 1989 - Mar 1995
    • United Kingdom & Germany

    I held various positions whilst employed by the MOD:Department: Mechanical Transport Division I was Responsible for the fleet administration and management of 360 military vehicles.Department: Station Publications, Stationery and Forms Store involved the ordering, issue, withdrawal and disposal of Classified and Secret Ministry Air Publications.Department: Education & Training Squadron I was responsible for the Administration of Station Service Personnel Education Records to include Promotion Examinations, Further Training and Civilian Qualifications. Processing applications and enrolment for service personnel and civilian dependants for Day Release Training, Resettlement, Correspondence Courses, Language Training, Open University Short Courses and Evening Classes.To ensure the arrangements for the education, schooling and counseling of school children overseas and those with special care and needs in accordance with Local Education Authority Policies.Processing refunds for fees in relation to service personnel attending external courses. To maintain and control the expenditure for books, software and videos for the Station Library.