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Sarah Packard is a seasoned library professional with 21+ years of experience in information management, resource management, and customer service. She has held various roles, including Content Delivery Librarian, Digital Resources & Repository Coordinator, and Senior Library Assistant. Sarah has expertise in library management systems, e-resources, and knowledge management. She is currently working as a Ceremony Officer at Essex County Council, where she ensures the provision of consistent and accurate bibliographic and indexing data, linking and activation of e-resources, and liaison with information providers and colleagues to ensure consistent service delivery.

Experience

  • Essex County Council
    • Essex, England, United Kingdom
    • Ceremony Officer
      • Jun 2021 - Present
      • Essex, England, United Kingdom

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Content Delivery Librarian
      • Aug 2015 - Dec 2021

      The purpose of my job is to ensure that the University Library’s information resources may be easily discovered and made accessible via the Library website and resource discovery systems by managing the provision of consistent and accurate bibliographic and indexing data, linking and activation of e-resources, and through liaison with information providers and colleagues to ensure consistent service delivery. To this end I am responsible for maintaining consistent and accurate catalogue records for all library resources and managing on-line digital collections (using Alma, Primo and Primo Central Index), ensuring that our holdings are accurately represented and full access is maintained.I also manage the Library's bibliographic services including the digitisation service, inter-library-loans, and "Report A Problem".

    • Digital Resources & Repository Coordinator
      • Nov 2008 - Jul 2015

      Maintaining access/authentication to the Library’s electronic resources using ExLibris products (Alma, Primo and Primo Central Index)Managing new and renewal subscriptions and arranging trials to new e-resourcesLiaison with information providers with regard to licences and subscriptions Responsible for the Digitisation Service (using PackTracker),Administrator and key contact the Institutional Repository (Anglia Ruskin Research Online, ARRO)Maintain usage statistics to assist with resource renewal/purchase and budget decisionsCurrently managing a project to migrate from PackTracker to Talis Aspire Digitised Content

    • Senior Library Assistant
      • Jan 2001 - Nov 2008

      Supervision of Library AssistantsProviding front-line support on the Reception DeskDealing with queries and complaints,Management of the Inter-library-loans serviceSerials team leader,Maintaining statisticsMember of the Staff Learning & Development Group.

  • Chelmsford College
    • Chelmsford, United Kingdom
    • Learning Centre Assistant
      • Sep 1996 - Dec 1997
      • Chelmsford, United Kingdom

      Circulation Desk dutiesHelping studentsLiterature searchesRecording library statistics

  • Sedgwick
    • Witham
    • Senior Systems Analyst
      • Jun 1989 - Dec 1995
      • Witham

      Responsible for the project planning, systems analysis, design, prototyping, documenting, systems testing and implementation of Broking systems running on an AS400 with networked PCs. I provided face to face training in the UK and Australia plus assistance and advice to users in other locations world-wide. Also developed a training programme for trainee analysts and assisted with training/coaching team members.

    • Systems Analyst
      • Jun 1985 - May 1989
      • Southend

      Responsible for all stages of project development including detailed analysis, package evaluation (for text retrieval systems and fourth generation languages), database design, programme specification, system testing and data take-on. Projects included:Pension Scheme Database, Pension Scheme Modelling, Data Cleaning System, Pension Fund Administration, Library Catalogue.

  • Colonial Mutual Life
    • London, United Kingdom
    • Computer Programmer
      • Oct 1983 - May 1985
      • London, United Kingdom

      COBOL, SCL, Program design, on-line validation, testing techniques.

  • University of Surrey
    • Guildford, United Kingdom
    • Library Assistanat
      • Aug 1979 - Sep 1980
      • Guildford, United Kingdom

      Worked in the inter-library loans, periodicals and cataloguing departments.

Education

  • 1980 - 1983
    Leeds Polytechnic School of Librarianship
    BSc (Hons) Information Science, 2i
  • 1977 - 1979
    Godalming Sixth Form College
  • 1972 - 1977
    Glebelands Secondary School, Cranleigh

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