Experience

• 

  Rvm Construction

  • Administrative Assistant
• 

  PNC

  • United States
  • Financial Services
  • 700 & Above Employee

  • Senior Quality Analyst - Officer

    • Jan 2017 - Present

    Currently moved from being a Team Lead in Loan Servicing to a Senior Quality Analyst for PNC Bank.

  • Loan Servicing Specialist Lead

    • Aug 2014 - Jan 2017

  • Senior Coaching Consultant

    • Feb 2013 - Aug 2014

  • Financial Consultant

    • Sep 2012 - Feb 2013

• 

  The Haunted Farm

  • HR Consultant

    • Oct 2005 - Oct 2014

    Assisting owner with cashier, personnel issues, providing guidance on associate issues, handling cases, meeting deadlines, being on call, assisting with business outings, scheduling, and providing excel spreadsheets on expenses along with filing personnel cases.

• 

  American Income Life Insurance Company

  • Licensed Insurance Agent

    • Mar 2012 - Sep 2012

    Commission based sales, setting up appointments, developing referrals, outbound calling, processing insurance sales, and independent work.

• 

  Cash America Pawn

  • Customer Service Supervisor

    • Jan 2010 - Mar 2012

    Servicing customers, handling pawn items and electronics including jewelry, processing short term loans, filing, training, scheduling, state audits, managing tellers, budgeting, traveling and assisting other facilities, and opening and closing the facility.

• 

  Body Central

  • Assistant Manager

    • Jan 2009 - Jan 2010

    Scheduling, opening and closing the facility, sales, customer service, balancing registers, cashier, training, displays, unpacking freight, and assisting with payroll.

• 

  Woodforest National Bank

  • Retail Banker

    • Jan 2008 - Jan 2009

    Bringing in new accounts, processing teller transactions, opening and closing accounts, meeting deadlines for new accounts and working one on one with clients, and providing customer service.