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Bio

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Sarah Evans is a seasoned travel industry professional with over 20 years of experience. She has held various leadership roles, including Manager at Corporate Traveler USA and FCM Travel Asia, where she successfully managed large portfolios of clients and grew her team's portfolio to over $10 million in TTV. Born in the Los Angeles Metropolitan Area, US, Sarah has a strong background in English Literature from the University of Sussex. She is proficient in multiple languages, including English, and has a proven track record of delivering exceptional customer service. Throughout her career, Sarah has developed a range of skills, including sales, product knowledge, and team management. She has also had experience working in various locations, including Singapore, Brighton, and London.

Experience

  • Corporate Traveler USA
    • Los Angeles, California
    • Manager
      • Jun 2017 - Present
      • Los Angeles, California

    • Manager
      • Jan 2013 - Jun 2017
      • Singapore

      Managing a team of five consultants I also look after a large portfolio of clients that have Business and Personal travel requirements. With over 14 years Industry experience and a real passion for travel, I have built solid relationships with my corporate clients by delivering exceptional customer service, and exceeding client expectations.Key achievements:- Grown my team’s portfolio to over $10 million TTV.- Worked closely with BDM’s to source new accounts to build up client portfolio of Global and Local business.- Conducting regular client meetings to discuss SLA’s, review monthly travel patterns and build client relations.- 100% Client retention over the last 4 years.- Supporting and encouraging team members with on-going product knowledge and training to help their development in the role.

  • Flight Centre Business Travel UK
    • Brighton, United Kingdom
    • Assistant Manager
      • 2011 - 2013
      • Brighton, United Kingdom

      Assisting within a team of 4 Account Managers and responsible for driving sales and profits whilst successfully managing a 2 million pound client portfolio.

    • Account Manager
      • 2010 - 2011
      • United Kingdom

      Part of team of 4 account managers who were responsible for a 4 million pound portfolio.

    • Australia
    • Travel Arrangements
    • 700 & Above Employee
    • Assistant Manager
      • 2008 - 2010

      Assisting within a team of 6 sales staff in the running and execution of the sales strategy to drive profits and turnover and motivate staff.

    • Travel Consultant
      • 2006 - 2008

      Successful Retail sales consultant responsible for selling travel products and services and providing an excellent customer service

    • Travel Consultant
      • 2004 - 2006

      Personally achieved Silver Consultant for Flight Centre’s Top Achievers (2006)Part of a team that was the Most improved Retail Shop in UK (2006)

  • Bridge The World
    • London, United Kingdom
    • Travel Consultant
      • 2001 - 2004
      • London, United Kingdom

      Successful Retail sales consultant responsible for selling travel products and services and providing an excellent customer service

Education

  • 1995 - 1998
    University of Sussex
    Bachelor's Degree, English Literature

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Leisure, Travel and Tourism”

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