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Bio

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Credentials

  • Prosci Certified Change Practitioner
    proacteur
    May, 2019
    - Apr, 2026
  • MSP Foundation
    APM Group
    Feb, 2014
    - Apr, 2026
  • ISO 9001:2008 Internal Auditor
    -
    Sep, 2012
    - Apr, 2026
  • Certified ScrumMaster
    -
    Aug, 2008
    - Apr, 2026
  • ITIL Foundation
    -
    Jun, 2008
    - Apr, 2026
  • Prince2
    -
    Jun, 2004
    - Apr, 2026
  • MSP Practitioner
    APM Group
    Feb, 2014
    - Apr, 2026

Experience

    • United Kingdom
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Head of Delivery
      • Aug 2010 - Present

    • UK Delivery Manager
      • Jan 2017 - Aug 2020

    • Head of Delivery
      • Aug 2020 - Feb 2021

    • Programne Lead
      • Aug 2010 - Aug 2020

      Working with a group of professional, innovative, client-focused developers, designers, BA's and management.

    • Project Manager : International Channel
      • Jan 2008 - Jun 2009

      Responsible for successful delivery of international channel web development and systems integration projects

    • Project Manager
      • Jan 2007 - Dec 2007

      In this project management role I was responsible for leading and directing the project management team within the organisation. My key remit was to introduce project management to the organisation, introducing robust methodologies and to recruit junior project managers. I worked very closely with all areas of the business, commonly at directorate level to assist in both internal projects and external projects for both our secured lending division and sub-prime / prime motor divisions. I introduced a project methodology based on Prince2 which both suits the organisation and is adaptable for the differing projects being delivered. This role was both challenging in “championing” the role of project management and in the technologies and systems used within the organisation

    • Project Manager
      • Jul 2005 - Jan 2007

      In this project management role I was responsible for a varied range of Public Sector clients. During my time at j4b I was responsible for assisting one of the major Public Sector clients through their user acceptance testing of a legacy project. I was responsible for managing a £100,000 development for one of the clients which delivered both to budget and scope. The projects utilised the latest technology, .net, SQL Server and bespoke software solutions to meet the demanding needs of Public Sector clients.

    • Project Manager
      • Nov 2001 - Jul 2005

      In this project management role I was responsible for all Internet / E-Commerce Projects for the Company. I successfully managed a portfolio of projects for major clients within the insurance industry throughout the full project lifecycle. These ranged from projects of a month in duration through to an internal project that took two years to develop. These projects used the latest technology, Java, VB, JSP and bespoke solutions developed primarily for this market.

    • Lead Graphic Artist
      • 2000 - 2001

      Responsible for leading the design team and working with clients to understand their requirements for 3D spin object and VR projects.

    • 1st Line Technical Support
      • 1999 - 2000

      Working on a help desk helping to support Onyx's clients who were experiencing problems connecting,

    • Graduate Enterprise Administrator
      • Jul 1998 - Oct 1998

      Worked in the R&D team to set up, promote and establish the Graduate Enterprise in Multimedia Masters programme for non-traditional students.

    • President of the Students' Union
      • Jul 1996 - Jul 1998

      Represented University of Teesside Students to both the University, locally and nationally; chaired General Meetings which were attended by 500+ students; worked as part of a close knit team of other Sabbaticals and Executives to ensure the smooth running of the Union; Worked with a great team of permanent staff; Sat on the Board of Governors and Academic Board; Worked closely with senior members of the University to secure funding for the SU;

Education

  • 1998 - 1999
    Teesside University
    Masters, Multimedia Applications
  • 1996 - 1997
    University of Middlesex & NUS
    UCPPD, Professional Development
  • 1993 - 1996
    Teesside University
    BSc, Psychology
  • 1989 - 1992
    Peter Symonds College
    A'Levels, Psychology, English Literature & Classical Civilisation
  • 1983 - 1988
    Westgate School

Suggested Services

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Industry Focus. “Technology, Information and Internet”

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