Experience

• 

  The Pet Station Country Club

  • United States
  • Consumer Services
  • 1 - 100 Employee

  • Human Resources Director

    • Jun 2019 - Present

  • Director Of Client Services

    • Dec 2016 - Jun 2019

    Working to create the best pet care facility in Kentucky!

• 

  Aerotek

  • United States
  • Staffing and Recruiting
  • 700 & Above Employee

  • Customer Support Supervisor

    • Sep 2015 - Dec 2016

  • Customer Support Associate

    • Jul 2012 - Sep 2015

    The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: -Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. -Managing the Unemployment Process including claims and hearings.-Managing the Worker’s Compensation Program including education, filing claims and alternate light duty locations. -Managing contractor and internal benefits program. -Managing the processing of payroll.-Completing pre employment paperwork with contractors.-Managing contractor and internal benefits program. -Audit of New Starts reports.-Managing the HR folder process.-Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.-Ensuring the timely processing of Tax Credit Forms.

  • Recruiter

    • Jun 2011 - Jul 2012

    -Develop recruiting strategies designed to identify qualified candidates through various recruiting tools-Evaluate candidates’ strengths compared with clients’ requirements by, for example, evaluating, screening, and interviewing the candidate.-Negotiate wage rates and other terms and conditions of employment with candidates, and gain commitment from candidates for current and future job requirements.-Complete necessary pre-employment processes including reference checks and background/drug tests.-Manage contract employees while on assignment. Assess and investigate contractor related problems, and administer performance counseling, coaching, and disciplinary measures when necessary.-Work with Account Managers to identify top accounts, target skill sets, key market segments, and to assess clients’ staffing requirements.-Communicate effectively with others in order to create a productive and diverse environment.-Communicate with peers by sharing recruiting “best practices” and providing accurate, thorough documentation on contract employees in applicant tracking systems or other documentation tools.-Maintain relationships with industry contacts to provide customer service, gain industry knowledge, and get referrals and sales leads.