Bio
Credentials
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Wilderness First Responder
NOLS Wilderness MedicineJan, 2020- Apr, 2026 -
Advanced Excel
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Experience
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Alleva
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Salt Lake City, Utah, United States
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Customer Success Manager
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Oct 2023 - Present
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Salt Lake City, Utah, United States
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United States
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Mental Health Care
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1 - 100 Employee
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Digital Marketing, Admissions, & Outreach Manager
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Dec 2021 - Oct 2023
• Manage all digital marketing growth efforts for wilderness, intensives, and coaching lines of business. Work collaboratively with different internal departments and agencies.• Frequently must influence business owners and different stakeholders without direct authority in order to move projects into launch.• Work collaboratively with our marketing agency partner to set a clear comprehensive marketing strategy.• Execute extensive research on our competitive landscape to understand our market potential and unique niche.• Serve as a first point of contact for inquiries and enrollment in all of our product lines; wilderness, intensives, coaching.
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Admissions & Outreach Project Coordinator
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Jun 2021 - Dec 2021
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Logistics Operator
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Oct 2020 - Jun 2021
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Sr. Field Guide
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Jun 2019 - Oct 2020
• Ensured the emotional and physical safety of a group of adolescents struggling with a wide range of emotional deregulation through verbal processing, de-escalation, and/or physical intervention. • Role modeled and taught assertive communication, bringing awareness to passive or aggressive communication patterns. • Facilitated healthy conflict resolution; coached students on giving and receiving feedback and active listening. • Focused on growth in others and myself through participation in nightly feedback sessions with the staff team.• Certified Wilderness First Responder (WFR).
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United States
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Financial Services
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700 & Above Employee
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Sr. Brand Strategy Media Specialist
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Feb 2018 - Jun 2019
• Successfully managed upwards of 6 cross-functional projects at any given time; serving as the owner and subject matter expert for the end deliverable, and responsible for the knowledge transfer to the larger team. Worked in an agile environment and most projects centered around connecting business and technical language differences. • Assembled steering committees inclusive of channel, marketing automation, digital platforms, and marketing operations teams to create and execute new B2B campaign designs as well as digital product enhancements for Brand, Product Channel, & Demand Generation.• Maintained all relationships with media and agency partners through proactive and succinct communication.• Oversaw execution of over $14M in paid media for Brand, Channel, and Demand Generation advertising initiatives, achieving100% fulfillment of launch dates.• Analyzed monthly reports on ROI of media spends and website/social traffic & engagement metrics, where I identified and realized$300M cost savings for the 2018 media plan by insourcing Demand Generation drivers.• Discovered a gap in the marketing technology stack and successfully influenced marketing leadership of the importance in creatingan end to end solution for demand generation activities.
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Brand Strategy Sponsorship Specialist
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Feb 2017 - Feb 2018
• Team advanced to final round, as the winner of the America’s, in the internal Global Aegon Awards program for the Go-Giver initiative we created to increase employee involvement in the community and raise money for the American Heart Association. • Revamped ticketing process for sales events, creating a central hub on the intranet that showcased all of the events available and the ability to request tickets by a single click. • Maximized the sponsorship contract of triathlon athlete Ben Hoffman, featuring him in a social media campaign: “The Road to Kona” which increased engagement on Instagram by 28% from the previous month.
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WME I IMG
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New York, New York, United States
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Corporate Finance Assistant
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Aug 2015 - Oct 2016
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New York, New York, United States
• Dual Report to the Global Head of Tax | SVP - Finance and the Finance Director-Digital/Original Content.• Coordinated and led weekly team meetings, ensuring detailed agendas, polished presentations, and timely delivery of next steps.• Overhauled delivery structure of Digital/Original Content Pipeline reports to update management weekly as to progress vs. budget.• Collaborated with colleagues across the globe, spearheading project management of multiple key Finance Department initiatives: -Global Transfer Pricing implementation; Base Erosion Profit Shifting (BEPS); FATCA. -IPO readiness / S-1 preparation for possible public offering. -M&A: acquisitions, carve-outs, and disposals.
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Robert Half
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Chicago, Illinois, United States
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Management Training Program
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May 2015 - Aug 2015
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Chicago, Illinois, United States
• One of 40 graduates on the east coast selected to participate; consistently ranked as a Top 3 performer in the program. • Exceeded target of 25 Interviews per week with high quality candidates, based on 100+ daily warm/cold calls. • Successfully pitched new business to potential clients via phone and onsite visits.• Highly successful team filled 100% of potential job orders received. • Maintained relationship with both candidate and client to ensure expectations were met / exceeded.
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U.S. Senate, Office of Senator Marco Rubio
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Orlando, Florida, United States
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Constituent Services Internship
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Jan 2015 - May 2015
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Orlando, Florida, United States
• Assisted with preliminary preparation for presidential candidacy.• Coordinated with caseworkers to resolve constituent issues, documented/updated cases, corresponded with Federal Agencies. • Answered and logged constituent phone calls, and relayed concerns directly to Senator Rubio or his senior advisors.• Customized letters to constituents on behalf of Senator Rubio for special occasions.• Participated in Mobile Office Hours, engaging community and relayed information to the Senator’s senior advisors.
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IMG
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Singapore
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Marketing & Events Internship
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May 2014 - Aug 2014
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Singapore
• International internship at premiere sports and marketing agency with specific focus on the Asia Pacific market.• Solicited new sponsors using a push-marketing campaign for major upcoming events (The Color Run, The Asian Tour, Taylor Swift: The Red Tour)• Provided client service for major sponsors of events through negotiation of terms and fulfillment of expectations.• Designed the event space layout and created sponsors’ branding signage. • Scheduled / maintained social media postings, coordinated and recruited volunteers for mass participation and other events. • Assisted in creation of event website and registration portal; managed customer service email for patrons of our events.
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Education
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2011 - 2015Rollins College
Bachelor of Arts in Psychology; International Business -
2013 - 2013American University of Rome
International Buisness
Suggested Services
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Industry Focus. “Marketing and Advertising”
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