Experience

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  Hanon Systems

  • Novi, Michigan, United States

  • Executive Administrative Assistant

    • Jul 2023 - Present
    • Novi, Michigan, United States

    • Utilize MS Office products (Word, Excel, PowerPoint) and other technology to prepare, modify and proofread presentation materials, organization charts, reports, and letters.• Coordinate meeting schedules, maintain daily calendars, and schedule internal and external meetings.• Coordinate complex travel arrangements, Visa, Passport, and associated expense reports.• Prepare confidential correspondence and maintain confidential files. • Maintain files, order supplies and type correspondence and reports. • Review incoming correspondence. • Coordinate customer meetings and events.• Manage all aspects of office administration using independent thinking and judgment with sole discretion for office procedures.• Handle department purchases while using independent judgement for cost saving opportunities.

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  Magna International

  • Troy, MI

  • Compliance & Economic Development Analyst

    • Nov 2018 - Feb 2023
    • Troy, MI

    • Maintain action lists, enforce report deadlines, prepare all reviews, documents and distribute review feedback, work with group leads to ensure consistency across all aspects of the project, and prepare oral proposals, as required.• Oversee, facilitate reporting production and editing prior to submission to ensure all required documents are complete, compliant, well-organized and professionally presented. • Work in conjunction with the Magna Groups and Magna Government Affairs Group to meet and complete all compliance requirements related to state and local contracts.• Participate in preparing technical reviews, documents, and reports for public release.• Manage project invoicing and billing.• Provide project status updates.• Regularly updating CRM with project information.

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  BrassCraft Manufacturing

  • Novi, Michigan

  • Bilingual Customer Account Coordinator

    • Nov 2015 - Nov 2018
    • Novi, Michigan

    • Provides account management with efficient, courteous, service providing information and resolving routine and non-routine inquiries in a timely manner within established guidelines. • Provides overall day to day customer service and support and providing pricing information, order status, delivery information, calculating volume discounts, preparing customer quotations, memos, correspondence, reports, statistical data, issuing customer return authorizations, credits, and adjustments.• Acts as liaison between customers and various other departments as well as the rep agencies and sales managers.• Enters purchase orders into system with high level of accuracy and volume.

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  Flagstar Bank

  • 1648 N Perry St, Pontiac, Michigan

  • Assistant Manager

    • Mar 2015 - Nov 2015
    • 1648 N Perry St, Pontiac, Michigan

    • Build and maintain network of contacts within the social and business communities to promote the bank and its products and services.• Internal auditor to ensure compliance with company policies and applicable federal, state and local laws and regulations. • Provided exemplary customer service; developing numerous trusting relationships with customers.• Evaluate and determine the needs of the customer through suggestive selling and cross-selling of bank products and services.• Provide training, guidance, and mentoring to new employees.• Support operational and managerial objectives.

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  SWERDLOFF & PERRY SURVEYING

  • Lake Mary, Florida

  • Administrative Assistant

    • Aug 2012 - Jul 2013
    • Lake Mary, Florida

    • Proof read, Prepare and finalize legal surveying documents for the company.• Spanish Translator, as requested; clients, and field crew.• Assist in searches of Official Record Books, Plat Books, and Property Appraisals to locate information such as Adjoining Parcel ID’s, Lot numbers, Street names, Lakes, or canals. • Prepare final surveys by modifying onto legal size paper.• Assisting in communicating with clientele.

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  FEDERAL TRUST BANK

  • Deltona, Florida

  • Bank Teller

    • Jan 2011 - Jul 2011
    • Deltona, Florida

    • Provide general transaction for customers and cross-sell bank products.• Assist Branch Manager and Assistant Manager with planning and organizing events.• Provide constructive sales and marketing ideas and strategies to the team.• Strengthen customer loyalty by portraying knowledge of product offerings.• Assist CSR in filing, copying, faxing of documents.

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  OAKLAND COMMUNITY COLLEGE

  • Waterford, Michigan

  • Spanish Tutor

    • Jun 2000 - Sep 2010
    • Waterford, Michigan

    • Assist students in learning Spanish – helping them understand Spanish grammar and pronunciation.

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  FLAGSTAR BANK

  • Pontiac, Michigan

  • Personal Banker, Supervisor, Certified Lender, and Employee Trainer.

    • Dec 2008 - Jul 2010
    • Pontiac, Michigan

    • Recipient of a J.D. Power and Associates customer satisfaction award for attaining high levels of customer satisfaction, dedication, and commitment to the bank and its customers. • Facilitated and led classes on behalf of the Alliance for Economic Inclusion to minority groups in Macomb and Oakland Counties in Michigan (Financial classes).• Liaison between Flagstar Bank and Hispanic Outreach (part of Catholic Social Services).• As a member of Flagstar Pontiac (North Perry Branch) we achieved:o 5th place for goal achievemento Top branch for DDA goal achievement

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  Hispanic Outreach Services

  • Pontiac, Michigan

  • Bilingual Receptionist

    • Oct 2007 - Dec 2008
    • Pontiac, Michigan

    •Coordinating incoming calls and directing clients and customers to the appropriate departments. •Screening all Spanish translations for completeness and accuracy.•Maintaining of office supplies.•Letter creation of various documents in both English and Spanish.•Responsible for Accounts Receivables.

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  Northern Lights Custom Fabricators

  • Commerce Twp., Michigan

  • Assistant Manager/Executive Secretary

    • 2004 - 2007
    • Commerce Twp., Michigan

    •Assisted in achieving 25% annual growth.•Assisted in scheduling and managing up to 6 employees and manufacturing operations.•Responsible for accounts receivables, payables, purchasing.•Responsible for marketing – generating brochures, identifying target market areas, and mailing information.•Develop Market Analysis to determine feasibility of launching national sales campaign for spiral staircase kits.•Screening calls for the President.•Maintain competitive suppliers for workers compensations, liability insurance, auto insurance, payroll and accounting services.•Arranging flights and accommodations for the President and employees.•Maintain the business website – uploading new pictures and other content.•Assist in the hiring process and other human resource activities.

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  WILLIAM BEAUMONT ELEMENTARY SCHOOL

  • Waterford, Michigan

  • Teacher Assistant –ESL English as a Second Language

    • Jan 2000 - Mar 2001
    • Waterford, Michigan

    • Translate between parents and teachers in parent-teacher conferences.• Translate various documents for the school for Spanish speaking parents.

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  S&H FABRICATING AND ENGINEERING

  • Sanford, Florida

  • Quality Control Inspector

    • May 1989 - Aug 1991
    • Sanford, Florida

    • Inspected products and part components to ensure they met the specifications. • Tools used: Contour gages, calipers, micrometers, component prints, X-bar & R charting, AS-400 data entry