Experience

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  Slalom Consulting

  • San Francisco

  • Consultant

    • Mar 2015 - Aug 2016
    • San Francisco

    US Utilities Company: Strategic PMO• Providing strategic guidance to improve programme delivery for a key initiative• Identifying and implementing process improvements within the programme delivery• Coordinating x-programme cutover activities• Coordinating programme end to end test activities• Integrated planning and management of dependencies• Guidance and advice to individual project directors• Working across multiple stakeholders to improve x-project working relationships• Program status reporting

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  PwC

  • London, United Kingdom

  • Senior Manager

    • Sep 2005 - Dec 2014
    • London, United Kingdom

    Account Management/Business Development• Account and Relationship Management – responsible for developing and managing client relationships, identifying and developing new opportunities, introducing subject matter experts in relevant areas, coordinating and driving proposals, pipeline management• Commercial Management – responsible for billing, risk management and project scope definition • Co-ordination and management of sales training - interviews with key stakeholders, developing and critiquing training material to make it specific to the businessRecent projects include;• Global Media Agency – One to one coaching and training of client teams in a global media organization to implement new ways of working that enabled 15% release in their teams’ capacity to focus on value add activity.• Global Professional Services Firm – Led the design of new finance operating model across 45 countries to standardize ways of working and to reduce customization costs of a SAP implementation. Process design covered services to cash, purchase to pay, record tor report and HR.• UK Leisure Company – organization assessment and design identifying $230m savings over 5 years across Finance, Procurement, HR and IT. Led the process design for new operating model for Finance, Procurement and HR including a new finance shared service center structure in head office.• Global Telecommunications Provider – process design and implementation of a finance shared service center.

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  Vodafone

  • Newbury, UK

  • Office Manager

    • Feb 2003 - Aug 2005
    • Newbury, UK

    • Managing department budget and KPI reporting• Extensive diary management• Travel arrangements – duties included arranging flights, trains, hotels and hire cars.• Line Management – responsible for supporting and developing an individual, setting up regular 1:1’s and performance reviews.• Coordinating large offsite events• Office relocations• Reorganizations – supporting the management in the delivery of the organizational change specifically relating to the headcount tracking of the merging departments, coordinating the logistics of meetings for impacted team members (20), liaising with HR and being entrusted with highly sensitive information.

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  Sony

  • Newbury, UK

  • Sales Support

    • Feb 2001 - Feb 2003
    • Newbury, UK

    • Sales team support – responsible for supporting the national sales team by raising orders, providing a status on stock levels and any information of when particular items would be delivered to their customers.