Experience

• 

  ADSS

  • United Arab Emirates
  • Financial Services
  • 400 - 500 Employee

  • Operations Manager

    • 2015 - Apr 2020

    • Managing multiple company-wide projects with different departments• Working closely with departments heads for deployment of new policies and procedures and communicate their requirements into visible project plans • Assist in designing users’ interfaces for multiple assets class – GUI• Aligning all global operations departments task with head quarters • Manage companywide positions with counter parties• Ensure test on applications/ trading platforms and back office systems before features are live• Supporting coworkers in solving problems and assuring continuity of services provided • Perform root cause analysis of common discrepancies and ways of preventing them

  • Middle Office Executive

    • 2013 - 2015

    • Client’s account creation and management of various client types that include Retail, Institutional, Introducing brokers , prime of prime (POP)and Money Managers • Managing and maintaining various platforms (including but not limited to setting up client commission/ markup profiles, LP profiles setting, trade right profiles etc)• Maintaining and testing platforms configuration to support all business requirements • Mapping with 3rd parties • UAT Testing and bug fix • Position matching and rolling with counterparties• Trade matching and assist in resolving trade discrepancies between clients and counterparties• Trade booking and reconciliation• Coordinate with front office and other support team, locally and globally, to address trade related inquires and issues • Coordinate with customers and counter parties to resolve any post trade and settlements issues • Provide business support for all Middle Office functions • Provide training and introduction to new Operations staff globally

  • Department Coordinator – Operations

    • Oct 2010 - 2013

    • Demo account creation for prospect client • Managing and maintaining the UAT environment • Managing client’s inquiries• Cash/ collateral insertion• Working closely with compliance department on clients’ KYC • CRM rights managements• Preparation of reports for different departments • Managing the end of day process that involves clients and counterparties swaps and nettings • Matching positions with the PB • Process improvement within the team and creating manual and procedures documentation

• 

  ADNOC Group

  • Abu Dhabi, United Arab Emirates

  • Office Administrator

    • Jul 2010 - Oct 2010
    • Abu Dhabi, United Arab Emirates