Experience

• 

  ANZ

  • Australia
  • Banking
  • 700 & Above Employee

  • Application verification officer

    • Jul 2023 - Present

    • Assessing credit risk and analyzing financial statements.• Analyzing credit data through checks of references, credit ratings and scores, pay slips and application forms.• Liaise with all relevant stakeholders regarding any issues that prevent the loan from moving forward.• Ensure that all credit applications are done within the appropriate time frame.• Developing comprehensive understanding of financial statements, enhancing opportunities to assess risk.• Preparing reports and statements on loans and accounts with outstanding amounts.• Working with the Business Systems team in identifying and implementing system changes.• Providing support to Sales & Service team members to submit required and relevant information for loan applications.• Assessment of home loans, personal loans, credit card applications, ensuring team and individual KPI’s are achieved.• Recommending lending policy and procedure updates to remain contemporary with industry best practice and accommodate an evolving regulatory environment.• Working with the Business Systems team in identifying and implementing system changes.

  • Credit assessment officer

    • Sep 2021 - Aug 2023

• 

  Commonwealth Bank

  • Melbourne, Victoria, Australia

  • Inbound Customer Service Representative

    • Apr 2021 - Aug 2021
    • Melbourne, Victoria, Australia

     Always providing splendid customer services to customers in a friendly and courteous manner. Having sufficient knowledge about banking products and services and respond to all inquiries accordingly. Suggest effective ways through which the bank can promote its products and services and increa...

• 

  Australian Red Cross

  • Melbourne, Australia

  • Volunteer

    • Nov 2017 - Mar 2019
    • Melbourne, Australia

    • Help provide elevated levels of customer service in line with Red Cross customer service standards.• Process all sales through the POS/cash register accurately in line with Retail Policy and Procedures.• Help to sort donations, prepare and price products for sale.• Contribute your skills and he...

• 

  The social Studio

  • Melbourne, Australia

  • Administrator

    • Mar 2017 - Aug 2017
    • Melbourne, Australia

    • Handling Mailbox and other accounts.• Data-entry and filing of Documents• Interact with other volunteers in different areas of work• Handling the company social media accounts• Develop and maintain a filing system.• Greeting and assisting visitors to the office.

• 

  Heed Solutions

  • Visakhapatnam, Melbourne

  • Administrative Assistant

    • Jan 2015 - Feb 2017
    • Visakhapatnam, Melbourne

    • Sourcing resumes basing on the requirement and sending them to the higher authorities• Upholding the company social media accounts• Develop and maintain a filing system, Maintaining emails and outlook• Shortlisting Candidates, registering candidates/clients to database • Scheduling meetings, ta...