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Santosh Upadhyay is a seasoned technical programme manager with 20+ years of experience in the automotive industry, delivering robust future views and product strategies. He has expertise in electric cars, quality strategy, and process re-engineering. Santosh holds a Master of Business Administration degree from the University of Warwick and is a certified Business Excellence Assessor.

Credentials

  • Gold Certification - Business Excellence Assessor Programme (BEAP) - UK 2023
    Tata Business Excellence Group (TBExG)
    Apr, 2023
    - Apr, 2026
  • IATF 16949:2016 Lead Auditor
    SMMT QMD
    Mar, 2022
    - Apr, 2026
  • Advanced TQM for 21st Century certification by Dr. Noriaki Kano (Japan)
    TQMI
    Nov, 2016
    - Apr, 2026
  • High Impact Presentation
    Dale Carnegie Training India
    Sep, 2016
    - Apr, 2026

Experience

  • Tata Motors Design Tech Centre
    • Coventry, United Kingdom
    • Technical Programme Manager - Electric Vehicles & Quality Strategy
      • Jul 2017 - Present
      • Coventry, United Kingdom

      Played vital role in planning and development of robust future view in Electric Car by contributing to assist product strategy team in identifying portfolio-planning process. Establish and enable annual processes, including competitive intelligence, consumer trend, design trend, technology, and regulatory roadmap, attribute future, manufacturing, quality, sourcing strategy and unifying supplier on boarding for aiding company in consistent value maximisation.● Re-designed and streamlined new product introduction process for the attainment of up-to 30% saving in development expense / timeline through management of core team “More for Less Engineering Efficiency Enhancement” project with BCG (Boston Consulting Group).● Devised and implemented programme profitability framework for surpassing organisational objectives.● Lessened mainstream vehicle development timeline through enablement of off-cycle aggregate development process and reduce reliance on physical proto through enhanced digital validation capability● Set up technology benchmarking and competitive Intelligence processes and structure for Electric Car Project.

    • India
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Senior Manager - Programme Management Office
      • May 2014 - Jun 2017

      Modernised Tata Motors Product Introduction process in conjunction with Jaguar-Land Rover 'PCDS' by combining core concepts, including market opportunity evaluation, concept definition, optimisation of design theme selection / CAS loop, Upper- and Under-body virtual series, integrated supplier onboarding, Programme Delivery / Success Review (PDSR) process to reinforce programme review governance. Fostered change and delivered bottom-line benefits, completing large-scale operational process re-engineering. Identified training needs of staff and offered coaching to organisation-wide e-Learning module targeting over than 3K employees for educating GEN-3 NPI training, covering more than 500 employees.● Introduced 19 gate framework for TML, 43 workstreams, 844 deliverables, and benchmark process towards gate governance, describing product development processes knowledge within functions / workstreams.● Decreased time-to-market lead-time by over five-months, offering highly competitive products, comprising Tiago, Tigor, and Nexon that acknowledge as extremely-well in Indian market.● Attained business case target and aligned overseas project, acting as project manager through detailed techno-commercial assessment of 42 overseas supplier to finalise localisation plan across Mexico and Middle East.● Served as deputed at Mexico for development of business case for first Complete Knock Down (CKD) passenger vehicle project across Mexico.

    • Manager M3 - Strategy Office (Passenger Vehicles)
      • Jan 2012 - Apr 2014

      Reporting directly to President, I have headed quality improvement programme for Strategic Sourcing / maintaining world-class quality level-III / problem-solving methodology. Designed and applied effective strategy by structuring PDCA analysis of programme. Drove operational excellence by taking innovative quality initiatives within passenger car business unit in accordance with total quality management under guidance from Dr.Kano. Analysed and pinpointed 22 high-value improvement projects by organising all-inclusive PDCAs study.● Reduced more than 2K late engineering changes, boosted 8% quality score in product delivery, and more than 4% product contribution margin.● Business strategy formulation and execution with strategic analysis for de-risking the programs and New Product launches.● Setup balanced scorecard passenger vehicle business unit.

    • Manager M2 - Supplier Quality
      • Oct 2007 - Dec 2011

      Oversaw activities pertaining to vendor development regarding Small Car Project with A World First ($2500 Car) which directed all operations of supplier quality management programme from concept to conclusion. Supervised planning of Integrated Vendor Park towards reduction in Capex, logistic cost, and just-in-time supplies, such as studying / mapping of vendor's process and amplifying equipment required that lessened CAPEX of vendors plant and facilities in Greenfield to start production / PPAP. ● Aided 1200 cars per day by spearheading supplier capacity ramp-up strategy deployment. ● Established tier-1 supplier to convert “Tata Motors Preferred supplier” and tier-2 suppliers’ development via Visionary Small and Medium Enterprises programme.

  • India Yamaha Motor Pvt. Ltd.
    • Noida, Uttar Pradesh, India
    • Manager - Supplier Quality
      • Mar 2006 - Oct 2007
      • Noida, Uttar Pradesh, India

      Hired for managing suppliers part development activities / quality assurance operations, including sheet metal, forging, casting, sintered, and plastic commodities. Briefed and positioned Concurrent Engineering for Quality standards in close co-ordination with company’s management teams in Japan. Aligned supplier selection, techno-commercial sign-off, Initial sample validation, PPAP, and audit process for smooth running of operational activities.● Devised and executed parts inspection standard that based on previous quality history, FMEA output, and design guidelines.● Led supplier up-gradation project for 12 critical suppliers under guidance from Confederation of Indian Industry towards achieving 100% DOL (Direct Online) from all major suppliers contributing to 80% of total business.

Education

  • 2018 - 2020
    University of Warwick - Warwick Business School
    Master of Business Administration - MBA, Business Administration and Management, Merit
  • 2018 - 2018
    Rotterdam School of Management, Erasmus University
    Master of Business Administration Module, Operations Management
  • 2001 - 2005
    Faculty of Engineering and Technology, Jamia Millia Islamia, Central University, New Delhi, India
    Bachelor of Engineering (B.E.), Mechanical Engineering

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Industry Focus. “Motor Vehicle Manufacturing”

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