Experience

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  JUSTDOGS®

  • Bengaluru, Karnataka, India

  • Warehouse Manager

    • Mar 2021 - Present
    • Bengaluru, Karnataka, India

    Successfully managed vendor onboarding process,resulting in the acquisition of top-tier vendors forthe company.Implemented a system for sharing supplierforecasts and creating weekly/monthly capacityplans to optimize operations.Demonstrated proficiency in utilizing AmazonSeller Central, Seller Flex, JUST DOGS Orders for efficient management of product listings.Utilized Ship-way e-commerce automation ERPSystem to streamline order processing anddispatching.Monitored product inventory and efficientlycoordinated inventory flow to Amazon using the Amazon seller center web application.Led a team of 10 individuals in executing logisticsplans, from order processing to dispatching, withvarious third-party transportation providers suchas Delhivery, DTDC, Blue Dart, Amazon, andalso Hyperlocal orders (Last Mile Deliveries).Provided supervision and control over overalllogistics processes to ensure adherence tocustomer KPIs.Conducted weekly physical vs system inventorychecks to maintain accuracy.Stock audit checking of Bangalore Stores on a quarterly basis.Regular RCAs done for any mismatches pertaining to any wrong product sent to the customer & to BangaloreOversaw purchase inwards and validatedincoming goods for proper inventory management.Preparing invoices for outward goods from thewarehouse to other warehouses and retail outlets.Developing a warehouse system that provided thebest cost with appropriate service levels toachieve organizational goals.

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  bigbasket.com

  • Bangalore

  • Store Manager Operations - BB INSTANT

    • Feb 2019 - Feb 2021
    • Bangalore

     Monitor vending kiosk sales at Apartments and Coliving Residentials (minimum of 2 Vending Kiosks per location) Coordinate with the Hub Store Manager for stocks for refilling the Kiosk Ensure delivery of budgeted profit and turnover for services Oversee budgeting, reporting, planning, and auditing of logistics, marketing, hub & tech teams Maintain P&L of the zone and make growth plans Look into the customer complaints, ratings & feedbacks Map locations linking it to the sourcing Hub on cloud Manage all the orders generated (cloud based) analysis of trays empty vs the minimum base quantity Control overall cost based on location, delivery vans, staff Manage returns of damaged and expired products to the sourcing Hub Coordinate with technical team on hardware / software issues

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  Planet11 Ecommerce Solutions India Pvt. Ltd.

  • Bangalore

  • Assistant Logistics Manager

    • Feb 2017 - Jan 2019
    • Bangalore

     Train merchants on using Merchant Order Application on uploading existing stock data & monitor the orders when initially we were partnered in 2017 Branded the merchants stores with our Kirana11 Signage Board during onboarding  Process all online orders from our warehouse post Aug 2018 where we process both Fnv & FMCG orders Handle an average order basket size of about Rs.300 to Rs.500 for FMCG & FnV of Rs.150 to 200 Oversee day-wise delivery resource, route planning, & assignments

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  Intelenet Global Services

  • bangalore

  • Team Leader (Operations)

    • May 2016 - Oct 2016
    • bangalore

     Customer escalations & grievance addressal management Managed 25+ operations executives; handled credit card application & documentation processes Monthly target planning, execution, achievement & reporting Executive performance assessments

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  Anexas Consultancy Pvt Ltd.

  • Bengaluru Area, India

  • Assistant Manager Sales & Marketing

    • Jul 2015 - Apr 2016
    • Bengaluru Area, India

    Marketing through cold calls and mails about the company's profileGenerating leads through social networking sitesInitiating the candidates the important and benefits of the certifications for their career growthMaking corporate & educational institutes visits and converting into leadsDriving sales growth with the leads and follow ups

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  UNIQUE CONSUMER EXPRESS

  • Bengaluru Area, India

  • Area Sales and Operations Manager

    • Jan 2011 - Jul 2015
    • Bengaluru Area, India

     Management of Trade Category Managers exclusively for product deal finalizations in retail store chains Regular Beat visits to the local stores and Re-distribution stockists..Planning the targets as per the respective beat or Re-distribution stockists serviced locations.