Experience

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  Veena World

  • India
  • Travel Arrangements
  • 700 & Above Employee

  • Assistant Manager Business Development MICE

    • Feb 2023 - Present

  • Senior Business Development Executive

    • Nov 2022 - Jan 2023

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  Whitedot Adverts

  • Pune, Maharashtra, India

  • Senior Business Development Executive

    • Jun 2022 - Oct 2022
    • Pune, Maharashtra, India

    • Finding and retaining clients• Encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. • Building capacity in staff through regular training and mentorship.• Cold Calling and visits.• Communicating product services and negotiating prices.• Engaging in presentations for services offered.• Gaining insights of client business and providing integrated sales solutions.

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  XDBS Worldwide

  • Pune, Maharashtra, India

  • Sr. Demand Generation Executive - Operations

    • Mar 2022 - Jun 2022
    • Pune, Maharashtra, India

    • Generating potential prospects for technological products(SaaS & PaaS mainly), helping clients with insights for perfecting sales pitch. Promoting clientele offerings with a proper consent from targeted leads so to drive the further sales operations process.• International B2B Demand Generation.• Well versed with contact discovery tools and IT Organization Structure.• Enriching leads to potential prospects.• Fueling up the clients sales pipeline.

• 

  Sattvik Flour Mill

  • Pune, Maharashtra, India

  • Small Business Owner

    • Sep 2020 - Feb 2022
    • Pune, Maharashtra, India

    • Providing flour to homemade tiffin services and small-scale hotels.• The online services gained success but the walk-in consumer business was falling short.• Tried to sustain for a long term but the income: profit ratio did not match as the worker salary, rent and the whole operation with delivery was looked after along with job and household expenses.• To add fuel to the fire, was a victim of bank cyber fraud. • The learning experience and trying hand at a business venture was fruitful and the lessons learnt are always helpful in the long run. (What a marvellous experience).• The sales and business development background helped in customer development, retention and service delivery with clean and hygienic options to consumers.• For me personally it wasn't yet another covid founded business but an eye opener for an option to side income.• Of course, I am down but not out. Other plans are in place until next time.

• 

  AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

  • India

  • Senior Seller Support

    • Aug 2020 - Sep 2021
    • India

    • Acted as the primary interface between Amazon and 3rd party sellers providing phone and/or email support governed by internal service level agreements.• Responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform and addressing chronic system issues, process improvements, develop internal documentation.• Actively seeking solutions through logical reasoning and data interpretation skills and identifying trends to appropriate channel including improvement suggestions.• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions.

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  Veena World

  • Senior Sales Business Development Executive

    • Sep 2015 - Aug 2020

    • Preparing tour program and itineraries as per client requirement. Implementing end-to-end management of corporate travel for predetermined all-inclusive tours as well as customized packages while executing multiple project timelines.• Handling domestic and international costing, final Billing for domestic & International groups, and working on their (Requirement for Quotation) R.F.Q.• Interacting, communicating and managing travel for national and multinational corporates• Responsible for domestic/international travel and M.I.C.E. consultant focusing on corporate travel with an emphasis on excellent customer service and total management of corporate travel.• Travel with group as a Tour Coordinator (Domestic and International) in order to take care of all the onsite arrangements like hotel check-ins, meetings, events, logistics, sightseeing’s etc.

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  Travind Institute of Travel and Tourism Management

  • Pune, Maharashtra, India

  • Freelance Teacher

    • Oct 2016 - Dec 2019
    • Pune, Maharashtra, India

    • Undertook classes for students before, after office and on weekends.• Provide industry insights gained through professional work.• Subjects taught – Sales techniques, Itinerary planning, geography and domestic and international destinations.• Supervised oral exams and class tests and annual exam paper checking.• Help prepare students with mock interviews and provide pointers to crack them.

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  Dhruv Tours

  • Baramati, Maharashtra, India

  • Freelance Tour Manager

    • Oct 2013 - Aug 2015
    • Baramati, Maharashtra, India

    • Planning and disseminating in-depth itineraries.• Remaining highly accessible to stakeholders.• Completing client-requested errands, within reason.• Managing allotted finances.• Advise about facilities, such as sights, restaurants and shops, at each destination• Provide feedback after a tour as part of a debrief session• Deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently• Make contact in advance with places to stay or visit to check details and arrangements• Liaise with hotels, coach companies, restaurants and other clients• Assist holidaymakers with check-in and settle them into their accommodation• Communicate a range of information on itineraries, destinations and culture

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  Purple Squirrel Eduventures

  • Pune, Maharashtra, India

  • Freelance Tour Manager

    • Jun 2013 - Aug 2015
    • Pune, Maharashtra, India

    • Accompany groups travelling by coach, train or plane• Welcome groups of students at their starting point and announce details of travel arrangements and stop-over points• Check tickets and other relevant documents, seat allocations and any special requirements• Assist holidaymakers with check-in and settle them into their accommodation• Communicate a range of information on itineraries, destinations and culture• Inform passengers of arrival and departure times at each destination on the itinerary and ensure that all members of the group are back on the coach before departing from each stop• Develop a specialist area of knowledge• Use professional knowledge to answer questions from students and to fulfil their expectations of the tour• Make sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory• Ensure that the tour is running smoothly for individual members of the group• Respond to questions and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage• Deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently• Make contact in advance with places to stay or visit to check details and arrangements• Liaise with hotels, coach companies, restaurants and other clients• Advise about facilities, such as sights, restaurants and shops, at each destination• Write reports and maintain records• Provide feedback after a tour as part of a debrief session

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  SBS Corporation

  • Pune, Maharashtra, India

  • Office Administrator and Sales Executive

    • May 2012 - May 2013
    • Pune, Maharashtra, India

    • Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible• Schedule necessary appointments with all parties, including open houses and the final walkthrough• Produce all marketing materials including brochures, flyers, online marketing, social media posts, to continuously build our brand• Compile and prepare weekly/monthly reports and communicate key results to authorities • Participate in training sessions to improve skills with administrative tasks in the real estate industry.