Experience

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  Cayman Islands Government

  • Cayman Islands

  • Internal Communications Assistant

    • Sep 2022 - Present
    • Cayman Islands

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  Summer Bummer

  • Cayman Islands

  • Freelance Social Media Marketer

    • Nov 2021 - Sep 2022
    • Cayman Islands

    I started my own side business amid the pandemic dilemma. This utilised my social media marketing skills and copywriting skills as I created my own content using marketing tools such as Canva and Adobe Creative. Creating my own marketing campaign and executing the launch using Instagram and Facebook analytics to track and monitor metrics.

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  Butterfield Group

  • Bermuda
  • Banking
  • 700 & Above Employee

  • Administrator, Banking Operations

    • Sep 2021 - Aug 2022

  • Clerk, Banking Operations

    • Nov 2020 - Sep 2021

    Analytical Skills; analysing BNTB Swift messages for outgoing International wire transfers and corresponding the message details to the appropriate Relationship Manager to action.Creating an excel document for W/T fees and creating Microsoft word documents for data entry.Communication Skills; Corresponding with International Banks on the status of outgoing wire transfers by creating a MT199 form depending on relaying message. Using Oracle Flexcube software to analyse outgoing wire transfer message, research information in relation to swift message, check customers accounts if funds have been returned.Data Entry Skills; Inputting data into Oracle Flexcube ranging from Wire Transfers, deposits, GL debits and credits into customer accounts as well as suspense accounts.

• 

  eShore Ltd

  • CRM and Marketing Associate - Freelance

    • May 2022 - Jun 2022

    Assisting with the Annual Security Bsides Cayman Islands Conference. Tasks included;Events assistantSocial media management (LinkedIn & Facebook)Content creation - digital marketing Creating visuals for the events Copywriting

• 

  CIBC FirstCaribbean International Bank

  • Cayman Islands

  • Operations Administrator

    • Jul 2019 - Jun 2020
    • Cayman Islands

    Data entry skills; Posted General Ledger Debits and Credits on ABT as well as created Drafts for customers within ABT banking databases as well as ICBS to research account information for clarification. Also posted Savings and Current accounts fx transfers between customers’ accounts and created any currency, USD overseas and KYD drafts for loans, corresponding with the corporate and Wealth Management department regarding client requests. Other tasks also include fx transfers with foreign or local currencies using specified fx rates, opening fixed deposits, loan payments as well as credit card payments. Communication Skills; used Outlook to communicate with colleagues in other departments to assist with day to day transaction processing. Analyzing relevant information regarding wealth and corporate customers accounts.Teamwork Skills; correlated with team members to ensure that the data was posted efficiently in the transaction processing systems

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  CIBC FirstCaribbean International Bank

  • Cayman Islands

  • Retail Banking Intern

    • Jun 2018 - Aug 2018
    • Cayman Islands

    Organizational Skills; Assisted bank manager on a filing project by sorting files into alphabetical order. Relabelled the files and used Microsoft word to print labels. Organised dormant customers’ accounts for shredding.Communication Skills; Called clients to inform them of credit card and debit card pick-ups. Assisted the customer service supervisor with wire transfers, opening new accounts and pin and chip cards for clients.Microsoft Excel; Assisted the Wealth management team with sorting closed accounts from open accounts and filing documents in alphabetical order using Microsoft Excel

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  Island Cleaners

  • Cayman Islands

  • Customer Service Assistant

    • Jun 2016 - Sep 2016
    • Cayman Islands

    Customer Service Skills; assisting customers with inquiries by answering questions about the price or use of service. Time Management: Counting the number of items to be cleaned, tagged items, identified the items by colour and type of garment. Printed tickets based on a numbers system to route to team members and sorted items while assisting walk in customers at the store. Numerical Skills; using a windows cash register system to locate, allocate and take payment from customers based on service. Being able to calculate and determine the total costs of the cleaning bill as well as handling cash and balancing and recording the amount of cash in register at end of shift.

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  Truth For Youth School

  • Cayman Islands

  • Office Assistant (Internship)

    • Nov 2015 - Jan 2016
    • Cayman Islands

    Administration: Creating immigration documents using Microsoft word for current and prospective students. Creating posters and flyers using Microsoft Publisher or word for special school events or meetings.Written Communication; Being able to type documents from a copy or draft for principal upon request. As well as sorted, scanned and photocopied documents needed for principal and teachers. Answering customers inquiries about school and grading system.It Skills; Using an excel based database called Quickbooks to enter received payments of sales receipts, invoices of school fees, uniform sales and lunch sales.

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  foreshore

  • Cayman Islands

  • Marketing Assistant Intern

    • Jun 2013 - Aug 2013
    • Cayman Islands

    Creative Thinking Skills; Researching information using the internet and social media outlets such as Facebook and Twitter to promote the companies offshore cloud services using secondary research was used to create a list of potential clients. Interpersonal skills; Calling clients as a part of the marketing campaign to promote the offshore cloud services that Eshore offered based on the output of the excel spreadsheet. This included speaking to potential clients and answering questions about the services that was offered.Organizational Skills; Being able to create an excel spreadsheet of over 200 prospective clients while working within a deadline. Made decision based on excel spreadsheets output and referred to supervisor when necessary. Microsoft Excel Skills; Analysing and correlating data on excel spreadsheet with prospective clients and leads. This consisted of creating an excel table with subheadings in alphabetical order of each potential company.

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  Cayman Islands Civil Service Association Co-operative Credit Union Limited

  • Cayman Islands

  • Clerical and Accounting Assistant (work experience)

    • Sep 2012 - May 2013
    • Cayman Islands

    ¥ Provided clerical support to the team;¥ Assisted new applicants with relevant forms;¥ Scanned, photocopy and prepared files for new intake;¥ Maintained accurate filing system of client’s files and ensured that records were current;¥ Sorting all employees time sheets and entered information into database/spreadsheet;¥ Organizing account details