Experience

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  Belami eCommerce

  • Pro Sales Account Manager

    • Jul 2017 - Present

    * Establish and Maintain Relationships to build a book of Loyal Clients* Facilitate Expedited Shipments for Projects on Tight Deadlines* Coordinate Pre-Orders to Ensure Stock Availability for Project with Longer Lead times* Maintain a 35% Retention Goal Monthly* Recommend Alternatives for Fixtures Over Budget or Discontinued* Lighting and Outdoor Heating Design

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  Advanced Marketing Solutions

  • General Manager

    • Sep 2012 - Jun 2016

    Set up schedule programs for the callers to call for the day. Calculate percentages daily on worked performedby the team. Pull files for customer service department so they can call clients to follow up leads that were generated. Type upscripts for new clients, type a schedule board for work being performed for the day give to CEO to review throughout the day.Interviewing potential new employees, training new employees. Supervised the call center floor of 6-10 employees.Outbound/Telemarketing calls on a daily basis, generate leads, edit wav files, and send emails to client’s end of the shift. Reportto CEO daily

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  DuraBrake

  • Inside Sales Rep & Marketing

    • Apr 2010 - Jun 2011

    Make outgoing daily calls to accounts and potential accounts. Answer incoming calls, process customers’orders, and process purchase orders from Coach Brakes to Dura brake and process proper shipping labels. Answered anyquestions on products, gave pricing, pictures, and availability. Keep call log of daily contacts, potential new customers andquotes. Sent out e-mails or calls to customers when new product arrives or when we had sales. Update daily customer’s accounts.Process returns in a timely manner to ensure customer satisfaction. Involved with daily sales meetings, monthly meetings, andmarketing with sales manager. Collected on past due accounts.