Experience

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  Retired

  • .

    • Feb 2017 - Present

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  Western Alliance Bank

  • Tucson, AZ

  • Vice President, Compliance Officer, CRCM, Policy Manager

    • Jan 2006 - Feb 2017
    • Tucson, AZ

    Certified Regulatory Compliance Manager (CRCM). Document manager of policies, procedures and forms control for bank holding company and 3 division banks, covering all areas from operations, lending, and compliance to accounting and finance and info technology. Work closely with subject matter experts to create clear and concise documents. Research regulations and regulatory guidance to ensure compliance with federal and state banking laws. Implemented policy document management system to improve accessibility of information to all employees and control and track approvals. SharePoint Foundation 2010 certified, SharePoint Designer I and SP intranet administrator. PolicyTech Policy Manager system document control administrator.

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  Compass Bank

  • Tucson, AZ

  • Loan Ops Manager/Business Analyst

    • Aug 1999 - Jan 2006
    • Tucson, AZ

    Managed loan operations department, production of loan documentation on LaserPro and oversight of data entry of loans on loan accounting system. Production for three states. Supervision and training of 3-6 employees. Included supervision of payment processing.As a business analyst, I participated in branch loan automation interface development team, testing interfaces and loan production software LaserPro customizations to ensure data and document text integrity. Liaison between in house programmers and document system vendor.

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  Liberty Bank

  • Tucson, AZ

  • Compliance Officer/Network Administrator/Loan Operations Supervisor

    • Jan 1996 - Aug 1999
    • Tucson, AZ

    Supervised commercial and consumer Loan Operations, purchased, installed and implemented loan documentation tracking system, managed loan documentation tracking system and supervised data entry of new loans on loan accounting system, ensuring quality control. Participated on loan system conversion and merge during acquisition by Commercial Federal Bank. Performed network administration, tested competency and trained employees on pc applications, improved productivity. Implemented upgrade of network components, monitored network and responded to network traffic issues.Performed compliance officer duties, monitored workflow to ensure regulatory compliance, trained employees to improve compliance with regulations, responded to complaints, interacted with examiners. Created training materials and visual aids for training employees to improve compliance.

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  First Interstate Bank

  • Tucson, AZ

  • Commercial Loan Documentation Review Specialist

    • Aug 1987 - Dec 1993
    • Tucson, AZ

    Reviewed commercial loan documentation to ensure compliance with bank policies and regulatory requirements. Maintained documentation tickler system and generated reports to assist management with tracking progress in resolving documentation exceptions.

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  Arizona State Employees Credit Union

  • Tucson, Arizona Area

  • New Accounts, Consumer Lending, Operations

    • 1982 - 1987
    • Tucson, Arizona Area

    Opened new accounts, member services, operations, consumer loan officer

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  Saguaro Credit Union

  • Tucson, Arizona Area

  • Teller

    • 1979 - 1981
    • Tucson, Arizona Area

    Teller duties.

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  DMFCU

  • Tucson, Arizona Area

  • Teller, file clerk, satellite branch manager on air force base restricted area

    • 1977 - 1979
    • Tucson, Arizona Area

    Branch operations