Experience

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  Queen's University

  • Canada
  • Higher Education
  • 700 & Above Employee

  • Head, Digital Initiatives & Open Scholarship, Queen’s University Library

    • Sep 2022 - Present

  • Head, Discovery & Technology Services, Queen's University Library

    • Apr 2014 - Aug 2022

    Responsible for providing leadership and direction in the planning, development, delivery and ongoing assessment of high quality services in the Library’s Discovery and Technology Services Division (DTS). DTS is responsible for a set of interrelated services, systems and tools connecting users with information resources and services, including web services, library systems and discovery, electronic and print resource management.

  • Associate University Librarian (Acting), Queen’s University Library

    • Jan 2019 - Apr 2022

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  Sandra Morden, Consultant, Library Systems

  • Consultant, Library Systems

    • 1998 - Apr 2014

    Consultant to libraries, leading and managing various projects related to library systems planning, including research and feasibility studies, software and services procurement processes, contract advice and negotiation, and related services. Experience as a professional librarian in public, special, and school libraries.Experience in sales, marketing, and customer support of library automation services, including skills in presentation, communication, negotiation and computer applications.Qualified MBTI® Practitioner (Myers-Briggs Type Indicator® Step I and Step II).Professionally trained in Facilitation.French language at intermediate level (E/C/B).

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  Data Research Associates (DRA)

  • Account Manager (Sales)

    • 1991 - 1998

    Sales and support of library automation services, from initial contact through contract negotiation and continuing customer support. Provided complex solutions to medium-sized and large libraries, including academic libraries such as the Universities of Toronto, Alberta, Manitoba and British Columbia, Trent and Mt. Allison Universities and University of Prince Edward Island, Ryerson and the Biblionet consortium of colleges in Ontario; and public libraries such as Ottawa, Edmonton, Saskatoon, Scarborough, and North York.

• 

  Utlas International

  • Account Support

    • 1988 - 1991

    Provided support for automation services to customers/potential customers in western Canada. Activities included project management, product sales, liaison between customer and company departments, user training.

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  Provincial Museum and Archives of Alberta

  • Edmonton, Alberta

  • Librarian

    • 1985 - 1988
    • Edmonton, Alberta

    Provided reference, interlibrary loan and circulation services to staff of the Provincial Museum, Provincial Archives, and Historic Sites Services of Alberta; supervised temporary staff. Previously as Cataloguer used online system to complete retrospective conversion of library materials.