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Sandra Latham

Retired Web Agent at Trustmark Bank
Intro Book
Sandra Latham is a seasoned professional with 14 years of experience in correspondence and quality assurance, holding a Computer Science/Business degree from Mississippi College and a Bachelor of Business Administration from Hinds Community College.
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Location
Jackson, Mississippi, United States, US
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Bio

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Sandra Latham is a seasoned executive with a strong background in operations and technology. As a Retired Web Agent at Trustmark Bank (2001-2016), she successfully managed daily, monthly, and YTD management reports for the Call Center, while also serving as an online New Account representative and updating internal and external FAQs. Prior to this role, Latham worked as a Quality Assurance specialist at Allstate (1972-2000), implementing rate changes, testing new software, and conducting monthly management reports. Latham holds a Bachelor of Business Administration (BBA) from Hinds Community College (1971-1973) and a degree in Computer Science/Business from Mississippi College (1973-1974). Her expertise spans multiple industries, including banking and insurance, with a strong foundation in operations, technology, and quality assurance. Currently based in Jackson, Mississippi, Latham brings a unique blend of technical and business acumen to her professional endeavors.

Experience

  • Trustmark Bank
    • Jackson, Mississippi Area
    • Retired Web Agent
      • Nov 2001 - May 2016
      • Jackson, Mississippi Area

      Retired-Correspondence by email and written to existing accountholders and new accountholders, online New Account representative, update and maintain FAQs internal and external, daily, monthly, ytd management reports for Call Center

  • Allstate
    • Quality Assurance
      • Aug 1972 - Oct 2000

      Monthly QA checks following policy and procedure, implementation and documentation of rate changes for several states, worked with Home Office on these changes, and testing of new software for agents database, monthly management reports

Education

  • 1973 - 1974
    Mississippi College
    Computer Science / Business
  • 1971 - 1973
    Hinds Community College
    Bachelor of Business Administration (BBA)

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Information Technology However, the provided list does not have a direct match for this industry. A more suitable industry from the list would be: Computer Software”

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