Experience

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  Social Security Administration

  • Customer Service Representative

    • Jun 2023 - Present
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  AAA-The Auto Club Group

  • Assistant Manager

    • Jun 2022 - Jun 2023
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  Berkshire Bank

  • Assistant Manager

    • Jan 2022 - Jun 2022
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  OneMain Financial

  • Fort Mill, South Carolina, United States

  • Central Sales Call Center Representative

    • Apr 2021 - Sep 2021
    • Fort Mill, South Carolina, United States

    Receive incoming and make outgoing calls to start or complete personal loan applications.Request identification and income verification documents and verify documents have been uploaded to applications.Provide Superior Customer Service to new and existing customers. Follow each approved applicati...

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  Mattress Firm

  • New Orleans, Louisiana, United States

  • Manager/Assistant Manager/Trainer

    • Jun 2018 - Apr 2020
    • New Orleans, Louisiana, United States

    Completed the Manager in training program to be promoted to Store Manager in three months.Followed Mattress Firm's Sleep Expert Sales process to help guests match their sleep needs and generate repeat sales.Counted inventory, receive deliveries, label and organize back room weekly.Promoted to...

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  Hillcrest Commons Rehabilitation Center

  • Pittsfield, Massachusetts

  • Executive Administrative Assistant

    • Sep 2015 - Feb 2017
    • Pittsfield, Massachusetts

    Supervise the operations of the scheduling office.Schedule staff for the largest Nursing Home in the Berkshires with over 200 employees. Create Staffing, Earned Time and Needs reports for the Payroll department and the Director of Nursing. Work with Human Resources and the Recruiter to fill the s...

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  Rock Star

  • 1114 S. Carrollton Avenue

  • President

    • Nov 2011 - 2014
    • 1114 S. Carrollton Avenue

    Retail sales of Men's and Women's Clothing, Shoes, Accessories and more.Created a unique Retail Store in Uptown New Orleans catering to locals, students and tourists.Handle all Marketing, Advertising and promotion of business.Monitor and assess inventory on a weekly basis. Create vendor a...

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  Curves

  • 1000 S. Carrollton Ave. New Orleans, LA

  • Owner

    • 2003 - 2011
    • 1000 S. Carrollton Ave. New Orleans, LA

    Purchased Franchise. Built business from the ground up. Hired and trained staff, dealt with all aspects of running a business including customer service, marketing, public relations and human resources. Became profitable the first year, sold the business after eight years of operation.

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  The Clip Shop

  • Williamstown, MA

  • Cosmetologist

    • May 1993 - Apr 2001
    • Williamstown, MA

    Worked as a licensed Cosmetologist in all aspects of cosmetology including Hair, Makeup, Nails, Facials, Waxing. Service and Retail Sales. Acted as Receptionist as needed. Aided training new hires during their one year apprenticeship. Substitute taught at local Cosmetology school.