Experience

• 

  The Calile Hotel

  • Brisbane, Queensland, Australia

  • People and Development HR Manager

    • Jan 2023 - Present
    • Brisbane, Queensland, Australia

• 

  QUT (Queensland University of Technology)

  • Australia
  • Higher Education
  • 700 & Above Employee

  • Sessional Academic

    • Aug 2018 - Present

    - Deliver core business units of MGB133: Managing Strategy; MGB200: Managing People (OB); MGB225: Intercultural Communication and Negotiation Skills; BSB399 Real World Ready -Business Capstone; and BSB115: Management.- Expand lecture content and supported students in extension learning towards building quality assessment.- Build up and re-enforce students’ knowledge, professionalism and confidence.

  • Research Assistant

    • Jul 2020 - Nov 2020

• 

  Royal on the Park Hotel & Suites

  • Brisbane, Queensland, Australia

  • Human Resources Manager

    • Aug 2021 - Jan 2023
    • Brisbane, Queensland, Australia

• 

  Aldesta Hotels (Australia) Pty Ltd

  • Heron Island / Wilson Island Resorts

  • Human Resources Manager

    • Jan 2021 - Aug 2021
    • Heron Island / Wilson Island Resorts

    Current focus to rebuild the HR department due to the long absence of a HR Manager.- Cultural change program is the key focus due to siloed departments by developing leadership capabilities for department heads. - Redesigned organisational structure to ensure cross functionality, employee development and strategic alignment to properties vision moving forward.- Rebuilding all HR practices from onboarding, performance management, employee engagement and talent development.- Redistributed workforce planning needs due to remoteness and forecasted low and high seasons. - Created Policies & Procedures that are aligned to the property (as opposed to the Canadian holding company) that are in line with current Australian legislation and best practices.- Successfully coordinated return to work programs with Work Cover with support from IPaM WorkSafe QLD ensured property compliance.

• 

  Local Government Association of Queensland

  • Brisbane, Australia

  • HR Consultant - CEED Project QUT

    • Feb 2017 - Jun 2017
    • Brisbane, Australia

    Accepted into CEED Program and linked with LGAQ to Provided senior level advice on HR matters in supporting the merger of 5 LGAQ subsidiaries into a single entity, Peak Services. Responded rapidly in a fluid environment undergoing significant cultural change. Significant understanding of Fair Work Act 2009; Clerks – Private Sector Award 2010; and the Contract Call Centre Award 2010.- Reviewed each subsidiaries employment contracts (96) and all policies, procedures and position descriptions. - Met all deadlines comfortably despite tight timeline for completion.- Identified 3 key employment contract/employee benefit differences requiring review and negotiation.- Demonstrated exceptional attention to detail in building 96 contracts, ensuring accuracy of all information.- Built high level of trust with staff through empathy for the personal impact to individual’s livelihoods.- Maintained highest confidentiality, reassuring staff on ethical data collection.- Provided open lines of communication, approachable to concerns around changing teams and job descriptions.- Smoothed the transition through the quality and consistency of communications throughout the process.- Acknowledged by LGAQ and CEED management for strong performance and received high marks resulting thesis.

• 

  UQ Business School

  • Brisbane, Australia

  • Sessional Academic - International Hotel Management

    • Jul 2014 - Nov 2014
    • Brisbane, Australia

    - Provided high level support and mentoring to students in building their assessment pieces to a high standard.- Mentored 2 of the 4 teams selected in the final round to present their pitch to Accor Hotels.

• 

  Shangri-La Group

  • Human Resources Consultant

    • May 2006 - May 2009

    - Crafted position descriptions for incumbent VP and GMs and those on-boarding to build and open new properties via the Shangri-La Intranet.- Identified and updated key areas to align with corporate strategic objectives, values and CSR programs.- Remained attuned to varying cultural sensitivities in updating and aligning policies and procedures.- Ensured expatriate management teams were well versed in local cultural values and morals for each location.- Supported brands positive image locally and globally through research and ‘on the ground’ engagement.- Ensured documents mirrored Shangri-La’s corporate values, strategies and goals.- Received feedback on high usability of updated system and language suited to non-English speaking end-users.

• 

  Asian Relocation Management (ARM)

  • Jakarta, Indonesia

  • Country Manager

    • 2001 - 2002
    • Jakarta, Indonesia

    Established a reputation for reliability in expatriate management in leading this start-up organisation providing a single point of coordination meeting corporate staff relocation and expatriate management requirements.- Established all aspects of core business foundations including identifying strategic partners. - Captured high-end client base including BHP Billiton Petroleum and Procter and Gamble - Grew business operations and market presence through promotional, marketing and networking opportunities.- Forged relationships with reliable strategic partners supporting strategic objectives.- Managed immigration and via requirements, school placements and departure services.

• 

  Le Méridien Hotels & Resorts

  • Taipei City, Taiwan

  • HR Business Partner

    • Feb 2000 - 2000
    • Taipei City, Taiwan

    - Reviewed/updated all HR policies and procedures, aligning corporate standards while respecting cultural needs.

• 

  Australian High Commission

  • Shanghai City, China

  • Visa Officer

    • 1999 - 2000
    • Shanghai City, China

• 

  Hayman Island Resort

  • Whitsundays, Australia

  • HR Manager, Assitant HR Manager & HR Officer

    • 1996 - 1999
    • Whitsundays, Australia

    - Redesigned Labour Law Agreements, developed business strategy and talent management. - Decreased staff turnover via succession planning initiatives within F&B.

• 

  HP Industries

  • Ottawa, Canada Area

  • Human Resource Officer

    • 1995 - 1996
    • Ottawa, Canada Area

• 

  Japan Exchange and Teaching Program(me) (JET)

  • Saitama, Japan

  • ALT - English Teacher

    • Jul 1993 - Jul 1995
    • Saitama, Japan

• 

  Motor Trades Association of Queensland (MTAQ)

  • West End, QLD, Australia

  • Industrial Relations Officer

    • 1992 - 1993
    • West End, QLD, Australia