Bio
Credentials
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CPRIA (Certified Private Risk Insurance Advisor)
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Experience
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United States
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Insurance
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700 & Above Employee
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Regional Team Lead
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Jun 2017 - Present
Manage a team of 8 risk managers in the Florida region.Responsible for maximizing risk management impact on loss ratio.Motivate team members to insure their success in their roles as risk mangers by meeting or exceeding production goals, engaging members during consultations as well as manage their logs efficiently.Perform routine check-in calls with staff to provide guidance and direction.Address performance issues in a timely manner.Assist with recruiting potential risk managers.Achieve and NPS score that exceeds corporate average.Participate in Regional Executive calls.Conduct regional team calls on a monthly basis.Conduct routine calls with Regional Underwriting Manager and Claims Manager to address regional issues as well as solutions.
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Senior Risk Manager
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Oct 2013 - Jun 2017
Conduct loss prevention inspections as well as appraisals for reconstruction cost on custom homes valued at $1,000,000+Evaluate each risk and provided loss prevention suggestions and requirements as necessary to company underwriters and clients.Evaluate wind mitigation on homes making necessary requirements according to current code.Travel with Marketing Manager educating agents on the risk management loss prevention guidelines and appraisal process.Attend and participate in monthly underwriting/marketing meetings providing information pertaining to current experiences and information gathered in the field.
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ACE Private Risk Services
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Greater Boston Area
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Senior Risk Manager/Claims Specialist
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Oct 2009 - Oct 2013
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Greater Boston Area
Conducted loss prevention inspections as well as appraisals for reconstruction cost on custom homes valued at $1,000,000+Evaluated each risk and provided loss prevention suggestions and requirements as necessary to company underwriters and clients.Educated agents on the risk management loss prevention guidelines and appraisal process.Conducted claims inspections in the Greater Boston Area and throughout the US as needed.Completed estimates using Xactimate
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Chubb Insurance
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Greater Boston Area
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Senior Appraiser
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Oct 1987 - Oct 2009
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Greater Boston Area
Conducted loss prevention inspections as well as appraisals for reconstruction cost on custom homes valued at $1,000,000+Evaluated each risk and provided loss prevention suggestions and requirements as necessary to company underwriters and clients.Educated agents on the risk management loss prevention guidelines and appraisal process.
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Education
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1982 - 1986Lynn University
Bachelor's degree, Mass Communication/Media Studies -
1990 - 1992Rhode Island College
Master's degree, Education
Suggested Services
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Industry Focus. “Insurance and Risk Management”
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