Experience

• 

  Grafton Public Library

  • Technology, Information and Internet
  • 1 - 100 Employee

  • Senior Library Associate Borrower Services

    • Jul 2021 - Present

  • Children's Room Library Assistant

    • Jul 2016 - Present

    Public service at the Children's circulation desk, using automated circulation system / online library catalog, responding to patron inquiries, shelving, filing, and other duties as assigned. Assisting with Children's programs at the Library. Provide reference service and reader’s adviser service to children and adults in juvenile room, Assist patrons with use of library materials and equipment, Assist in maintenance of exhibits, posters and displays, Cover other areas of library when needed, including weekend rotation and evening coveragewhen needed, Handle telephone calls and route messages, Share responsibility for building supervision, opening and closing procedures.

• 

  Care.com

  • Waltham, MA

  • Safety Analyst

    • Jan 2013 - Jan 2017
    • Waltham, MA

    Review safety related cases and make decisions based on available information• Work with other safety agents to maintain strict service level agreement for all cases• Following escalation guidelines and process as required• Adhere to schedule and time tracking guidelines• Report system issues and...

• 

  Quality Personnel Services

  • Gulf / Cumberland Farms, 100 Crossing Blvd, Fra...

  • FileSurf Coordinator (Full Time/Temporary Position)

    • Jan 2012 - May 2012
    • Gulf / Cumberland Farms, 100 Crossing Blvd, Fra...

    Enter sale and purchase contract and confirmation documents with high accuracy into the company’s database using the Filesurf Program.

• 

  Information Mapping, Inc.

  • Waltham MA

  • Marketing Assistant

    • Jun 1999 - Aug 2000
    • Waltham MA

    •Negotiated with vendors to ensure the delivery of all trade show materials to the booth•Managed booth staffing for tradeshows and other events•Ordered marketing giveaways and collateral for the trade shows•Followed up on leads generated from tradeshows•Prepared and mailed marketing brochures to ...

• 

  Office Team

  • Genesis Eldercare, Andover, MA

  • Administrative Assistant (Part-time position)

    • Jan 1999 - May 1999
    • Genesis Eldercare, Andover, MA

    •Collected and maintained daily census from the Transitional Care Units using Microsoft Excel•Assisted in preparing Quarterly and Annual Reports for the Transitional Care Units•Ordered Office Supplies

• 

  Office Team, Danvers MA

  • Thermo Electron, Waltham, MA

  • Administrative Assistant (Part-time Position)

    • Jan 1999 - May 1999
    • Thermo Electron, Waltham, MA

    •Assisted Vice President of Business Development in researching stocks on the Internet to support business development efforts•Updated ACT Database and maintained Microsoft Excel spreadsheets

• 

  Middlesex Community College

  • United States
  • Higher Education
  • 700 & Above Employee

  • Administrative Assistant (Part time Position)

    • Mar 1998 - Sep 1998

    •Supported the Dean’s office•Prepared invoices for ordering books•Organized office records•Updated and maintained various Microsoft Excel spreadsheets

  • Library Assistant (Part-time Position)

    • Mar 1998 - Sep 1998

    •Managed circulation desk•Helped Clients find books they wanted•Made requests of books to borrow from other libraries•Prepared catalog cards for new books•Collected fines and filled out and mailed fine forms to people•Printed overdue notices

  • Administrative Assistant (Part-time Position)

    • Mar 1998 - Jun 1998

    •Assisted the personal assistant to the Provost•Updated semester schedules using Microsoft Excel spreadsheets

• 

  Lowell Catholic High School

  • Lowell, MA

  • Administrative Assistant (Part-time/Internship Position)

    • Mar 1998 - Jun 1998
    • Lowell, MA

    •Assisted in finalizing content, layout and in publishing the school newsletter•Conducted student interviews to create content for the school newsletter