Experience

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  CIS Technologies

  • Operations Manager

    • Mar 2021 - Present

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  Saligram Systems Inc

  • Operations Manager

    • Aug 2020 - Feb 2021

    •Handling with a strategic plan to achieve business goals and delivering measurable results for a business, with continuous improvement of productivity and ROI.•Focused in develop and sustain productive new business relationships with clients & vendors to leverage and set up effective account management for daily, weekly, and yearly production goals.•Maintaining a productive workforce, such as resource management, performance and training management, recruiting, budgeting, forecasting, scheduling, and analytics.•Ensure 100% understanding and implementation of all existing as well as new policies, procedures and compliance.•Managing day to day operations with Team of 100 Employee's right from the resource planning, forecasting, and interacting with existing clients to serve their & candidates’ requirements and closing deals, including negotiation of rates to meet revenue targets.

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  Reliable Software

  • Northville, MI

  • Sales Operations Manager

    • Aug 2014 - Aug 2020
    • Northville, MI

    • Handling End Clients, Team, Account Management, Account Mining, Bench Sales and Recruitments.• Generate regular feedback from the sales/recruiting teams and provide timely support.• Bench Marketing of all the Talented pool of consultants on all Technologies.• Adding value by identifying opportunities to improve process and initiate action to implement these (where appropriate) to deliver the highest possible level of customer service with the highest possible efficiency.• Being a part of daily Client meetings.• Proficient in overseeing the entire Recruitment function for C2C/W2 needs.• Expertise in managing a large workforce with efficiency.• Tons of Experience in Sales & Recruiting Life Cycle (End-to-End).• Playing a key role in Client Acquisition, Client Retention, Key Account Management and Delivery.• Managing the roll-in and roll-off and mapping the resources with different projects based on internal and external requirements.• Vendor Management and Customer Relationship Management. • Quality analysis for all the resumes submitted by the recruiters.• Handling Implementation Partner Clients--Cognizant and Tier -One vendors like Teksystems and Apex.

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  iTech US Inc

  • Vermont, VT

  • Manager -Sales

    • Jan 2011 - Jul 2014
    • Vermont, VT

    • Effectively co-ordinated with vendors for requisitions as per the specific requirements and played a key role in identifying and developing primary vendor database.• Instrumental in formulating and implementing strategies for growth of business opportunities and achieving consistent growth and profitability.• Handled total team of 6 Members, actively monitoring the performance of the Team Members and having them achieve their prospective targets.• Taking care of the entire Bench Marketing.• Reaching out to all suitable vendors and seeing that we deliver quality resources in time.• Assisted the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs.• Assisted Client Managers with selection and contracting of external training programs and consultants.• Worked closely with Top Tier One Vendors.• Reduced grievances and work related clashes. • Skill based Training to consultants and Team-based Incentive Pay Programs. • Conducted well structured training programs for consultants to enhance communication skills.• Effectively handled contracts related formalities and documentations and ensured extension of contracts till the completion of the project.

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  Advent Global Solutions

  • Houston, Texas Area

  • Senior Manager

    • Mar 2004 - Dec 2010
    • Houston, Texas Area

    • Job profile includes identifying prospective clients for the staffing services and identifying prospective contract, contract-to-Hire and fulltime authorized employees for the clients.• Initiating alliances with Major consulting companies.• Addressing direct client staffing needs and also working with top Tier-1 staffing companies• Sourced and placed IT consultants on various projects with direct and indirect clients, in various locations across US/INDIA for the contract positions.• Increased the account base, and built excellent clientele relationship.• Was key contributor for the practice of addressing the End clients in the consulting services arena.• Handled Bench Marketing team• Prospecting & generating new clientele.• Identifying suitable resources for the client needs.• Coordinate with sub-contracting companies and obtain Non-compete / rate freezes agreement from them.• Maintaining active consultant’s database on multiple skills, for pro-actively servicing the clients.• Running effective mailer and cold calling campaigns• Recruitment & Training of Team Members.• Prepare and maintain weekly and monthly reports, accounts & analyze sales statistics.• Single point of contact for US and Indian clients.• Regular in person meet with Client Managers.• Handling the execution of contracts.• Handling H1B transfers and full time queries.• Organize Training & Development initiatives• Team Building &its continuous management• Salary negotiation & closure of position, Offer rollout• Ensuring effective allocation of time and resources.