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Samuel Mwanza is a seasoned operations professional with extensive experience in management, sales, and strategic planning. He has led negotiations, budgeting, and purchasing for various companies, and has a strong background in customer service and team leadership. Mwanza holds a Bachelor of Business Administration degree from the University of Zambia and has completed a Diploma in Purchasing and Supply from UNZA.

Experience

  • Lysam Automart
    • Lusaka, Lusaka Province, Zambia
    • Director of Operations
      • Sep 2023 - Present
      • Lusaka, Lusaka Province, Zambia

      This role's responsibilities include leading negotiations, budgeting, purchasing, and putting efficient workflows in place to maximize a company's productivity and performance. A progressive development must a long-term operational strategies, working closely with senior management to meet company objectives and goals.

  • Treads Africa Ltd
    • Lusaka, Lusaka Province, Zambia
    • Sales Marketing Manager (Branch Manager)
      • Dec 2022 - Sep 2023
      • Lusaka, Lusaka Province, Zambia

      SALES AND MARKETING (BRANCH MANAGER) (DEC 2022-AUGUST 2023 (9 Months))Duties/ResponsibilitiesSales Duties:• Identifying potential customers and reaching out to them to promote the company's tyre products.• Developing relationships with existing customers to increase loyalty and encourage repeat business.• Conducting product demonstrations and presentations to potential customers to showcase the company's offerings.• Negotiating prices, terms, and agreements with customers to close sales and secure business.• Meeting and exceeding sales targets and quotas set by the company.• Keeping up-to-date with industry trends, competitors, and customer needs to ensure the company's products remain competitive.Marketing Duties:• Creating and implementing marketing strategies to generate leads and attract potential customers.• Conducting market research to understand customer needs and preferences, and using that information to develop targeted marketing campaigns.• Creating marketing materials such as brochures, flyers, and digital content to promote the company's tyre products.• Developing and maintaining the company's social media presence and engaging with customers on various platforms.• Analyzing marketing data to measure the effectiveness of marketing campaigns and adjust strategies as needed.• Collaborating with other departments to ensure consistent messaging across all customer touchpoints

    • Canada
    • Retail
    • 700 & Above Employee
    • Sales and Tyre Tracking Management/Administrator
      • Jan 2016 - Nov 2022

      I have over 5 years work experience in Tyre Tracking and Logistics. Having worked for one of the most successful Tyre Sales company in the country, Trentyre/Kaltire (Z) Ltd, I am tasked with the duties of Tyre Tracking Management, Supervising the Tyre fitters’ team and ensuring that the Company maintains a good satisfied Customer base. Through my dedication and workmanship, I have been entrusted to take up the position of Administrator under Tyre Tracking. Responsibilities include, Sales management, Communication, in store branding and Tyre Inventory Control.

    • Financial Data Administrator
      • Dec 2014 - Dec 2015

      Kal Tire as a Finance Administrator since December 5th, 2014,my duties include: Data processing of customer’s details and receipts, as well as matching them,updating stock movements in the system using Pastel;system stock & physical stock reconciliation,Cash book and Accounts reconciliations, andPreparing customer’s statements and ensuring that they are sent on time by email and hard copy,keeping track of daily sales and keeping the customers’ (debtors) statements updated;Processing invoices; Credit Notes and Stock Transfer as well as filing them,I also process GRN'S and operate in the cashier's office and receipt cash or cheque payments.Other tasks I performed as were assigned.

    • Sales Executive
      • Oct 2013 - Oct 2014
      • Kitwe

      RESPONSIBILITIES•Maintain good relationships with the company’s customers through regular Phone contact, e-mails or the personal contacts. •Build a connection between the current market and the future market with our company. •Provide the accurate feedback on the future buying trends to our employers. •Review my own aim and the performance at exceeding company targets. •Assist the management in taking the appropriate decisions in the discussions in the forthcoming products and on the special promotions. •Recording the sales and the other information. •Displaying the efficiency in gathering the customers and market information to enable conflicts regarding the customer specifications to the managers, delivery and the variation in the prices. •Invoicing, receipting and filing•Document scanning•Writing Credit Notes From 2014 up to date.SKILLS AND EXPERIENCE:•Customer service focused with the ability to remain flexible and calm in high pressure or continually changing situations•Strong communication and interpersonal skills, able to engage and motivate people to take action•Comfortable making decisions, evaluating options and considering consequences•Strong organisational skills, including the ability to prioritize, multi-task, delegate and work effectively with minimal supervision•Knowledge of MS office; Word, Excel, PowerPoint and OutlookI have been serving as a Church Administrator in Kitwe from February,2014 to December in the same year before relocating to Lusaka. ( Had a privilege also of Leading the Youths as their Patron). My duties have been to coordinate and foster all activities in the Church as my positions required in the fraternity and reporting to the pastor, whom I assisted. This was achieved through team work of respective leaders.

    • Sales Manager
      • Mar 2006 - Oct 2008
      • Lusaka

      RESPONSIBILITIES:•Coordinating the purchasing and supplying of laboratory, surgical and medical equipment within Lusaka•Managing and maintaining company transaction records•Monitoring sales level of goods and working out strategies to boost the sales.•Making the constructive recommendations on sales.•Effectively engaged in fundraising the resource mobilization for the sustainability of HIV/AIDS community supported project as part of our social responsibility.

    • SERENGETI GUEST HOUSE
      • Sep 2004 - Mar 2006
      • Lusaka

      RESPONSIBILITIES:• Supervisor in procurement department• Purchasing company industrial product and assorted items•Balancing daily cash and credit sales• Daily banking and reporting• Business advisor and strategic planning Monitoring house keeping•Monitoring Food and Beverage Market Price as To Avail the Hotel on Any Price Changes.•Ensure Goods Are Bought In The Right Quantity Of The Right Quality At The Right Time Of The Right Price•Receive And Inspect All Goods Purchased• Maintenance Of G.R.N And Credit Analysis Book•Ensuring timely delivery of product from suppler•Managing, Evaluating And Controlling Departmental Activities•Coordinating Activities And Overseeing Operations Of The Guest House•Guest Satisfaction•Coordinating Of Departments•Handling Emergencies

  • SALES
    • Lusaka
    • JAMDAT INVESTMENTS LTD
      • Mar 2002 - Aug 2004
      • Lusaka

      RESPONSIBILITIES:•Planning and implementing business projects to ensure strategic and sustainable business growth.•Facilitating the initial and implementation of business success and plan and strengthening partnership with stakeholders and network with key stakeholders.•Performing other administrative and field work duties as delegated.

Education

  • 2022 - 2026
    University of Zambia
    Bachelor of Business Administration - BBA, Business Administration and Management, General
  • 2004 - 2007
    RIGDEWAY CAMPUS-UNZA
    DIPLOMA IN PURCHASING AND SUPPLY, Purchasing, Procurement/Acquisitions and Contracts Management
  • 2011 - 2012
    ZAMBIA COMPUTERS AND BUSINESS STUDIES.
    Certificate In, Microsoft Word,Access,Excel,Power Point Presentations,Windows
  • 2022 - 2026
    University of 🇿🇲
    Bachelor of Business Administration - BBA, Business Administration and Management, General
  • 2022 - 2025
    University of Zambia
    Bachelor of Business Administration - BBA, Business Administration and Management, General

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