Experience

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  Kuwait National Cultural District

  • Training Consultant

    • Nov 2019 - Present

  • Training Consultant- Shiekh Abdullah Al Salem Cultural Center.

    • Jul 2017 - Nov 2019

    Part of the Kuwait National Cultural District Team projects headed by the Amiri Dewan. opening and pre-opening stages of the World’s largest cultural center. My role has been to establish the Training and Development Department. In that time, I developed the Training and Development infrastructure, the policies andprocedures for the department, as well as the development of a training academy that I designed specifically for the Centre with over 15 different development programs online with career path opportunities for the museum operation teams, supported in developing the Organizational Structure as well as project managing the development of other departments and their operational procedures.As part of the various projects I took on I managed the Loyacc Volunteer program, Employee Social Relations, Developed the Bonus Scheme and structure for operation teams. Developed the operations Staff schedules for all Museums, Forecasting and managing Manpower allocations and Staffing needs as per the terms of the Amiri Dewan.

• 

  Alyasra Fashion

  • Initiated the CSR program,

  • Regional Learning, Development and Communications Specialist - Fashion & Footwear

    • Sep 2014 - Mar 2017
    • Initiated the CSR program,

    •Incorporated gamification into the culture of training programs as part of the content development as per the requirements of the business•work closes with people to ensure they utilize and developed skills and guide their growth both professionally and personally. •Created a culture and environment where evaluating behavior and assessing current and future training needs through job requirements, inductions, career paths, performance management, consoling and assessing competencies is continuous and consistent across all regions •Work on developing managers work closely with their teams to achieve business goals and professional objectives and targets. •Develop, communicate and deliver yearly planned trainings across regions•Work directly with Host Brands and regional teams•Audit training processes and provide periodic reports to enhance all aspects of the business.•Planning with managers to identify training priorities and provide opportunity of on going development•Initiated the CSR program, Responsible for planning, directing and delivering annual Alyasra events•Facilitate Talent Management and Succession Planning up to Shop Manager Levels.•Work on Mystery Shopping Results and ensure managers are trained and train and evaluate their employees closely on strategies to develop employees based on their MS results•Created and executed HR orientation for all levels of new joiners to enhance the on-boarding process as part of creating a healthy environment for employees across all functions of the business•Ensure managers and employees of the business understand the company policies and procedures, apply them fairly and consistently across the organization•set up individualized training plans to strengthen employee current skills and work on adopting new onesSupported HR related process reviews through the mapping of existing and revised policies and procedures. Analyze efficiency and relevance and recommend alternatives.

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  Al Babtain Group

  • Kuwait

  • Group HR Recruitment and Commnications & Projects Officer

    • Sep 2013 - Aug 2014
    • Kuwait

    •Validate selection assessments for all positions’ levels according to the required competencies, to be on line and supported by validating score. •Develop onboarding/mobilization processes.•Review, track & evaluate the existed recruitment resources to determine the work efficient of it, and seek for new sources that will be more effective to build strong databank CVs and apply for manpower needs upon to request•Provide professional support and advice on recruitment to managers, and advise them on the best practices recruitment and selection•Ensure that job tasks and expectations, policies and procedures, company vision, values, country culture and regulations are communicated clearly to all employees.•Worked withnew joiner on their job description and role at Al Babtain•Planned and conduct new employee orientation to foster positive attitude toward organizational objectives.•Ensured that mentoring mechanism is in place to provide ongoing assistance to new employees.•Plan and conduct open days as well as job fairs•Responsible for supporting the re-engineering of HR-related processes, undertaking HR related projects as assigned in order to improve the HR infrastructure.•Project-managed the development, review and re-formulation of HR related policies and procedures. Make recommendations in line with business needs•Supported HR related process reviews through the mapping of existing and revised policies and procedures. Analyze efficiency and relevance and recommend alternatives.• Provided procedural guidance and ensure clarity in all Corporate HR Policy areas.• Managed the HR P&PM to ensure all content is up to date, in agreed formats, has the necessary approvals and meets legal requirements.• Undertook and supported HR related projects as delegated, ensuring effective planning, delivery and implementation support, monitoring and reporting.

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  CrossCheck, Inc.

  • Account Executive

    • Jan 2012 - Mar 2013

    • Prospecting new customers• Training new comers on sales force as well as customer service• Training new customers on check processing programs• Contract reviewing• Updating and maintaining database• Kept close relations with all customers• Sales and marketing of different merchant services

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  M. H. Alshaya Co.

  • kuwait

  • Regional Recruitment Coordinator - Fashion & Footwear Brands

    • Jul 2011 - Jan 2012
    • kuwait

    • Maintaining and updating vacancy staffing reports (VSR) for the entire Middle East• On-boarding for all local new joiners (full process)• Sourcing, screening, and interviewing potential candidates, based on assignment briefings and business needs for the fashion & footwear brands• Liaise and communicate with all markets on a daily bases• Conduct online, pre-screening, telephone interviews, and CBI’s • Update, review, and analyze weekly reports, as well as plan, support, and conduct recruitment events in required markets based on VSR • Managed recruitment events based in Arbil Iraq as well as Lebanon for the Fashion & Footwear brands• Weekly store visits and brand briefings with store managers and staff

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  AL Watan Tv - Newspaper

  • Kuwait

  • Marketing Executive

    • Jan 2010 - Jun 2011
    • Kuwait

    • Assisted, coordinated, and reported to the marking manager• Worked closely with clients through various marketing campaigns • Responsible for communicating between the marketing department and Al Watan TV • Marketing Executive for Al Watan TV programs – Sabah Al Watan, Banat O Bes, and Spotlight • Trained and provided orientations for new marketing team members• Team leader of the Al Watan Daily Youth Program 2011 (covered by CNN)• Dealt and assisted the producers and directors of the shows on different issues like acquiring sponsors, wardrobes, product placement, and advertising spots• Sourcing and securing sponsorship for events such as Hala February • Responsible for organizing and attending events, conferences, seminars, receptions, and exhibitions