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Bio

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Samir Abd Elghaffar is a seasoned engineering professional with extensive experience in commissioning, continuous improvement, and project management. He has managed field services, workshops, and warranty management for various companies, including EIM Group and Mantrac Egypt.

Experience

  • EIM Group
    • TCM Agent Mokattam
    • service manger
      • Oct 2018 - Mar 2024
      • TCM Agent Mokattam

      managing field service and workshop managing warranty managing tools orders amanaging and availabilityperform service badget managing service in different location oil and parts store managing

    • Business Owner
      • Sep 2015 - May 2017
      • Cairo , Egypt

      have my own business in diesel power company the Company work on sale CAT parts and repair all CAT fleet using the ET in diagnoses and all special tools needed

    • Machine Warranty Manager
      • Oct 2010 - Oct 2015
      • Cairo

      Perform Machine warranty claims on CAT systems and follow payment on daily bases register DD to start Machine warranty period on system EPP purchase warranty period for customer needed according to CAT rules SIB prepare and ship the failed parts in warranty time to CAT lab. for analysis

    • M/C Service manager
      • Jan 2015 - Sep 2015
      • all areas

      plan & follow the CAT machines preventive maintenance repair machines on site follow the purchase and delivery spare parts arrange the required parts stock in our ware house Responsible för keep company's M/C running

    • south area service manager
      • Sep 2004 - Jan 2010
      • Iraq

      work at Iratrac the CAT agent in Iraq , start as service supervisor and ended as a south area service manager work in Baghdad between 2004 : 2007 work in Balad air base between 2007 : 2009 as project manager in CAT rest program work in Basra between 2009 : 2010

  • Travco
    • Hurghada
    • Workshop Manager
      • Jan 2004 - Sep 2004
      • Hurghada

      plan/ follow the preventive maintenance for 160 vehicles maintain and repair all the travco buses and safari vehicles based in Hurghada

  • ministry of interior
    • Cairo Governorate, Egypt
    • passanger car workshop supervisor
      • Jan 2003 - Jan 2004
      • Cairo Governorate, Egypt

      maintain and repair all the ministry of interior cars & vehicles

    • Service Supervisor
      • Dec 1998 - Dec 2002
      • Qaluibe

      involved in construct machine workshop from zero level maintain and perform repair of Volvo construction equipment on workshop and site as well perform warranty claims and follow payment on the system

    • Senior Field Service Engineer
      • Dec 1996 - Dec 1998
      • cairo

      maintain and repair CAT diesel engines and Construction equipment at the field

  • south egypt bus company
    • Giza Governorate, Egypt
    • work shop engineer
      • Jan 1995 - Jan 1996
      • Giza Governorate, Egypt

      perform preventive maintenance and repair buses in the workshop include the diesel / gasoline engine overhauls , bus air conditions and bus newmatic systems

Education

  • 1988 - 1994
    Helwan University Cairo
    Bachelor's degree, Mechanics and Repairers, General

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