Experience

• 

  MSB Solutions

  • Pakistan

  • Sales Manager

    • Aug 2022 - Present
    • Pakistan

    • Developing Sales Strategies: Creating and implementing effective sales strategies to meet or exceed revenue targets and company goals.• Team Leadership: Recruiting, training, coaching, and motivating a team of sales representatives to achieve individual and team sales targets.• Sales Planning: Developing comprehensive sales plans, setting objectives, and forecasting sales volumes to guide team efforts effectively.• Customer Relationship Management: Building and maintaining strong relationships with key customers, understanding their needs, and providing solutions to address them.• Sales Process Optimization: Streamlining sales processes and workflows to improve efficiency and maximize productivity.• Performance Monitoring: Monitoring sales performance against targets, analyzing sales data, and implementing corrective actions as needed.• Market Analysis: Conducting market research and analysis to identify opportunities for business growth and stay ahead of competitors.• Product Knowledge: Ensuring that sales team members have a deep understanding of the company's products or services and can effectively communicate their value proposition to customers.• Collaboration: Collaborating with other departments such as marketing, product development, and customer service to align sales efforts with overall business objectives.• Reporting: Generating regular sales reports and presenting insights and recommendations to senior management.• Customer Service: Ensuring high levels of customer satisfaction by addressing inquiries, concerns, and complaints in a timely and professional manner.• Budget Management: Managing sales budgets, allocating resources effectively, and controlling expenses to maximize profitability.• Continuous Improvement: Identifying areas for improvement in sales processes, training programs, and product offerings, and implementing initiatives to drive continuous improvement.

• 

  Ooredoo Qatar

  • Doha, Qatar

  • Telecom Sales & Operations Supervisor (Qatar)

    • May 2020 - Aug 2022
    • Doha, Qatar

    • Sales Management: Overseeing sales activities, setting targets, and implementing strategies to achieve revenue goals.• Team Leadership: Leading and motivating a team of sales representatives to meet or exceed performance objectives.• Operational Efficiency: Streamlining processes and workflows to optimize the efficiency of e-commerce operations.• Customer Service: Ensuring high levels of customer satisfaction through prompt resolution of inquiries and complaints.• Inventory Management: Monitoring inventory levels, coordinating with suppliers, and managing stock availability to fulfill customer orders.• Data Analysis: Analyzing sales and operational data to identify trends, opportunities, and areas for improvement.• Marketing Collaboration: Collaborating with marketing teams to develop promotional campaigns and initiatives to drive sales.• Platform Management: Overseeing the maintenance and optimization of the e-commerce platform to enhance user experience and maximize sales.• Performance Tracking: Tracking key performance indicators (KPIs) and providing regular reports to management on sales and operational metrics.• Compliance: Ensuring compliance with e-commerce regulations, data protection laws, and company policies.• Continuous Improvement: Implementing continuous improvement initiatives to enhance processes, increase efficiency, and drive business growth.• Vendor Management: Managing relationships with third-party vendors, negotiating contracts, and evaluating performance to ensure optimal service and cost-effectiveness.

• 

  Digital101.

  • Karachi, Pakistan

  • Senior Sales Consultant

    • Oct 2017 - Aug 2019
    • Karachi, Pakistan

    • Client Consultation: Providing expert advice and guidance to clients regarding products or services offered by the company.• Sales Strategy: Developing and implementing effective sales strategies to meet or exceed sales targets and objectives.• Relationship Building: Establishing and maintaining strong relationships with clients, understanding their needs, and addressing their concerns.• Product Knowledge: Maintaining a deep understanding of the company's products or services, including features, benefits, and competitive advantages.• Needs Analysis: Conducting thorough needs assessments to identify opportunities for upselling or cross-selling additional products or services.• Solution Selling: Presenting tailored solutions to clients based on their specific needs and requirements.• Sales Presentations: Delivering compelling sales presentations to prospects and clients, highlighting the value proposition of the products or services offered.• Negotiation: Negotiating terms and pricing agreements with clients to secure sales and maximize profitability.• Pipeline Management: Managing and prioritizing sales opportunities in the sales pipeline, ensuring timely follow-up and closure of deals.• Sales Support: Providing support to clients throughout the sales process, including assisting with order processing, logistics, and after-sales service.• Market Intelligence: Keeping abreast of industry trends, market developments, and competitor activities to identify new sales opportunities.• Training and Mentoring: Providing guidance and support to junior sales team members, sharing best practices, and facilitating training sessions as needed.• Reporting: Generating regular sales reports and forecasts, analyzing sales data, and providing insights and recommendations to management.• Customer Service: Ensuring high levels of customer satisfaction by addressing inquiries, concerns, and complaints in a timely and professional manner.

• 

  Axact

  • Karachi, Pakistan.

  • Sales Consultant

    • Oct 2016 - Sep 2017
    • Karachi, Pakistan.

    Axact is the Largest Exporter of IT Services of Pakistan – Contributing 65% of Total IT Exports, As a sales consultant I was working in web development and content writing department and clients were based in USA, UK and Australia. Initially I started as a sales support agent and was promoted within 6 months to sales consultant and had always achieve my targets, and been a top performer for consecutive three months. My achievements in the firm were I have developed a new system for generating sales leads which were implemented across the organization and resulted in a 10% improvement in sales performance.

• 

  Ziauddin University

  • Karachi

  • Procurement Officer

    • Mar 2016 - Sep 2016
    • Karachi

    ResponsibilitiesHandling purchase of printing materials, library books, hardware and sanitary equipment.Creating purchase orders, GRN's (goods receive notice) Dealing with the vendors, negotiating on prices, clearing vendors payment on time.Updating store inventory on a daily basis.Maintaining indents.  Getting audit all the merchandise.

• 

  Dar-ul-sehat Hospital

  • Karachi, Pakistan

  • PRO (public realation officer)

    • Mar 2014 - Jun 2014
    • Karachi, Pakistan

    Responsibilities. Solving patients and their attendant's issues.Evaluating the performance of all the department whether they were satisfied with the hospital management.Creating an evaluation report.