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Bio

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Sami Jayakody is a seasoned customer service and operations professional with experience in leadership, project management, and team collaboration. He holds a Master of Engineering degree in Chemical Engineering from The University of Manchester and has worked in various roles, including Customer Support UK Manager and Support Team Lead.

Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Success Manager
      • Mar 2024 - Present

    • Customer Support UK Manager
      • Oct 2022 - Mar 2024

    • United Kingdom
    • Software Development
    • 300 - 400 Employee
    • Support Team Lead
      • May 2021 - Sep 2022

    • Support Engineer
      • Sep 2019 - Apr 2021

    • Accounts and Audit Trainee
      • Jan 2019 - Aug 2019

Education

  • 2014 - 2018
    The University of Manchester
    Master of Engineering - MEng, Chemical Engineering
  • 2012 - 2014
    Kesteven and Grantham Girls' School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “IT Services and IT Consulting”

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