Bio
Experience
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United States
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Personal Care Product Manufacturing
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700 & Above Employee
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Retail Development Manager
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Apr 2023 - Present
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Area Sales Manager Kuwait-Bahrain
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Apr 2019 - Apr 2023
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Sales Development Manager
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Jul 2016 - Apr 2023
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M. H. Alshaya Co.
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Kuwait-KSA-UAE-Lebanon
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Visual Merchandising Manager
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Feb 2009 - Apr 2015
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Kuwait-KSA-UAE-Lebanon
•Achieve quantitative measures of performance in the following areas: Units per transaction, •Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage.•Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.•Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation.•Interpret and make decision on operations and visual standards based on store and client’s needs.•Communicate business drivers, merchandise and quality issues, and other related information to the Retail Operations Manager, Retail Buying Team and Corporate Office as required.•deliver and communicate visual concepts and strategies to promote retail brands, products and services in-store, in catalogues or online.•collaborate closely with other departments to create annual visual strategies and promotional events in order to entertain, excite and maintain the interest of the target markets.•liaising with teams such as buying, design and marketing to create design themes and plans, often months in advance, including window and in-store displays, signage and pricing concepts.•conducting research on current and future trends in design and lifestyle, and associated target market features.•meeting with business, sales managers and retail managers to discuss sales strategies.•Identifying and sourcing props, fabrics, hardware and lighting.•working with architectural features of stores to maximize the available space and do opening for a new stores in different locations across the ME.•creating visual merchandising packs to communicate visual guidelines including layout principles, visual dressings and signage and central of excellence (COE).
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Service Center Trainer
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Jul 2007 - Feb 2008
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Kuwait
•Provides coaching and feedback to Service Center staff and assist in developing succession plans•Promotes teamwork with Service Center teams and Regional Service Center•Ensures that all company policies and procedures are followed•Promptly communicates all vital Service Center specific information to Regional Service Center management•Maintains ample levels of inventory to meet service expectations of all Allied customers•Maintains a working knowledge of benefits and policies
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Education
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2009 - 2015Arab Open University - Kuwait
Business administration and marketing
Suggested Services
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Industry Focus. “Personal Care Product Manufacturing”
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